When I purchased my first home, Irene Bremis was the listing agent. She tried to take advantage of…read moreme and my wife's real estate inexperience by acting as the buying and selling agent on the transaction without our permission and double dip on her profit. When we raised our concern to her and presented the actual agent we hired, she ended up extorting our agent for half of their commission. Our agent did not want to get into a legal battle with her given her notoriety in the city and our agent's status as a newer player. It was a stressful lesson I learned the hard way as a first time home buyer and would like to help others avoid what my wife and I had to go through.

Eileen was a great person helping us with selling the home. We had some bad experiences and then…read morereferred to Irene. She did everything for us - she really really helped us when we had some bad interactions with other people. She walked us through every stage. We got a great deal and were able to sell our house at an excellent price and move out-of-state. I highly recommend Irene to any buying or selling their house - an excellent, knowledgeable professional and a good human being.

Annette helped us to both buy and sell a home. If you are looking for someone who is extremely good…read moreat her job and who truly cares about you, Annette is who you want to talk to. As a buyer's agent, she was extremely available, always upbeat, honest, and offered years of experience to help us find the exact house we were looking for. She was very understanding, as we were first-time home buyers, and was more than willing to answer any questions we had. And she was very low maintenance, flexible, and put us at ease. As a seller's agent, she was a strong advocate, gave great information to help us decide what price to offer and how to adjust along the way, and helped us to be fair and yet get what we deserved. She was always positive, very low maintenance and understanding to a first-time home seller. I can't recommend anyone else. Annette is really wonderful.

Annette is the best in the business! She found us a house to buy in the hardest market in years!…read moreShe was always available and made us feel like her only clients. If we buy or sell in the future, we will definitely be using Annette!

My roommate and myself have just have an awful experience "working" with Carlina Nabatoff and the…read moreagency Keller Williams 955 Mass Ave #100 Cambridge Mass 02138 (617) 497-8900 She was unprofessional and a poorly represented not only herself but her agency. The agency has shown little to no regard for their "clients" and the experience some endure when they encounter an agent as incompetent as we have. Just documenting our complaint alone was exhausting and time consuming. Because it's so long we are unable to even post the entire complaint on Yelp because of its length. All I can say is if you work with this Keller Williams agency please use caution and take your time when selecting an agent. Don't just agree to do business with the first broker that walks out and has the time to sit down with you or possible show you their OWN listing that day. If you do decide to take on business please GET EVERYTHING IN WRITING! Don't agree to use the shaky at best "Dot Loop" applications, they don't process well and after all the difficulties we inquired using them we doubt the security of the system in the first place! Carlina cashed her brokers commission check for $2,450 equal to one months rent a week before my landlord had even seen a dime or signed our legal lease. She stated to me several times that no one cashes checks unit a LEGAL lease is signed. My bank charged me $140.00 overdraft fee for her early check cashing as well! That Friday when I went to pump gas and was unable too it was followed by a bank visit. When I text Carlina about the over drafting I was upset. Stated that she wasn't a very good broker and from this point forward I asked her not to contact me. I would be driving from Maine to Mass the following Monday morning after requesting a meeting with her boss Tom Heany. From there on he "took" on the finishing touches to my lease finally being signed. My experience with Keller William's has only gotten more surpassing and worse since he has gotten involved! I have reached out to their "owner" Jessica and she conveniently on her way to Hong Kong for several weeks and referred me back to Tom. Who when presented with my six page complaint read it in lighting fashion and proceeded to tell me that he still felt Keller Williams had no accountability for any of the wrong doing or misleading. Its all about their checks and that's it. Clients needs come in dead last. No one is held accountable or takes responsibility for there actions! They are not representing Keller Williams with integrity and leadership that the brand is normally known for. Christina LeBel Taryn Kaczmerek

Carlina was very responsive, friendly, non-pushy and showed us some great apartments. She helped us…read morefind a great place without any hidden fee and continues to check up on how we're doing or if we need anything through move in. I'd highly recommend her to anyone looking for an apartment in the area. Thanks Carlina!

It took me a while to write this review because it was hard to put into words just how amazing of a…read morerealtor Judie is. Really, the best of the best. I was looking for a house in Salem for 4 years. I toured countless houses, and tried working with a few realtors. Most of them would just pressure me to buy a house that I wasn't interested in. Then I linked up with Judie, and two months later she helped me find my dream house. She gave me a heads up before the house even hit the market. During the process of closing, anytime I didn't know something, she had the answer, and anytime I needed a contractor, she had someone who had a better price and quality than anyone I could find. Most importantly whenever there was a problem, she had a solution and took initiative. On top of that she is such an unbelievably pleasant person that you could discuss anything with. Buying a house can be stressful, but she made it such a smooth experience. Now she is helping me sell my condo, and as I am about to put it on the market she brings those same attributes, making the selling experience so much more manageable with a busy work schedule. To sum up, Judie *will* help you find your dream home (or sell it). With her experience, expertise, and connections she will make the process smooth. Most importantly her wonderfully kind personality will make you feel at ease knowing you're working with a master of the trade. Thank you Judie, you're the best!

Working with Judie to sell my Salem condo during the middle of Covid-19 was like having a good…read morefriend in your corner the whole way. Her patience, understanding, attention to details, and thoughtfulness made the process as painless as it could be. Judie went above and beyond to make sure that myself and my neighbors were protected and safe from visitors during showings and open houses in the middle of a pandemic. Her legal knowledge shines through when it needs to, which saved tons of headaches! Judie was always available to help or just chat when I was nervous about the selling. She kept in contact throughout the process and the pandemic. She cares and knows her stuff! I could not recommend a better realtor. Judie's support and expertise are second to none! I can't imagine having worked with anyone else and am glad I found her!!!

I was referred to Colleen by a former co-worker and was not disappointed! She exceeded my…read moreexpectations in every way imaginable. Initially, I was looking for a condo in the Salem area and Colleen was quite assertive with sending me properties that matched my interest. She was very patient and accommodating, working with my schedule, which was greatly appreciated. I highly recommend Colleen, as she has great insight and knowledge of the North Shore. She is very professional, easy-going, and you feel comfortable working with her and expressing your thoughts - which she then uses to find better matches to your search! 5-stars, she's as good as it gets!

We were looking for a condo in the North Shore and after an exhausting search decided on Salem. Now…read morethis is our first home and for first time buyers it can be an overwhelming process, we encountered Colleen. She was amazing. She was very familiar with the area. We had looked at several condos and found one that we loved with her help. Having dealt with real estate agents in the past they can be either pushy or just apathetic but Colleen was just awesome in every sense. I highly recommend her.

Owner followed up and stated the individual we had contact with has since been terminated. I added…read morea star because the business acknowledged the problem and apologized for our experience.

I have worked with Betsy Merry of Merry Fox Realty on many occasions and she has been nothing but…read morecourteous, professional, and prompt. She represents beautiful properties on the North Shore and I would recommend her to anyone looking to sell a home on the North Shore, her area of expertise.

I was introduced to Jill McTague by my home's former buyer's (only) agent, a friend of Jill's and…read moresomeone I trust completely. A sudden divorce in my senior years had made living alone in a house with property in a semi-rural location too difficult for me to manage, so I made the decision to sell. Although 3rd on the 5 agent to vet list I was sent, I decided to interview Jill first based on my referrer's comment that I would like her. Wow, what an understatement! During my talk with Jill, it became quickly clear to me that here was a calm, straightforward, down-to-earth (my best compliment) , intelligent, thoughtful and very empathetic person, professional without attitude, knowledgeable and obviously very experienced yet with a fully hand-in-hand cooperative idea of the seller/seller's agent relationship. I hired her on the spot. Although I had had experience selling a relative's house prior, Jill walked me thru a much more involved and emotionally wrought several months with patience at my many texts, questions, and calls and with unsurpassed availability. She maintained a positive attitude throughout (this is simply who she is) and an exact knowledge of what I needed to do and, maybe more important, what I didn't need to do to get the house best fit for the sale I wanted. While she lived some distance from my home, she did the research necessary for my area, was accurate in her pricing while tolerating and respecting certain conditions I had set price-wise in order to be willing to sell this season, and she worked very hard and achieved my goals in the sales negotiations. Jill had waited for the ideal time to list and the house sold in 5 days. Jill is just a terrific agent, and a genuinely honest and kind person. I can't compliment her work on my sale enough, and her husband/agent Peter's assistance and support in my house prep was icing on the cake! Best possible experience and outcome during a difficult time in my life. Very grateful. Best, most professional realty service. Highest recommendation.

Jill is a fantastic real estate agent. Her energy, and attention to details are superb…read more She made everything happen smooth and easy. Highly recommended!

My daughtar used them to buy a condo. Rep was awful they got swindled on there purchase and sale…read moreand the night before the walk through they shut off the electric. I trusted them and did the close the next day. And discovered the heating and central ac was not working 8,000 later we had to replace it. Called the Barrett realistate didn't care. I should have stopped the sale. The owner was very rude. The complex that she bought from has banned all reps to sell condos in her complex and the 400 unit complex up the street.

I recently decided to sell my Salem, MA condo. Jenny May's name is well known throughout the North…read moreShore and I know she's been in the Real Estate Business for quite some time so she was my first choice. My condo sold in a very timely manner (within 2 months). Jenny made the process incredibly easy for me and helped me understand exactly what I needed to do, what was happening, our next steps, all of it at a pace that didn't overwhelm me. She gave me sound advice and dealt with my initial "not sure if I am ready to do this" having had the condo for so long. She's very patient, straightforward and VERY easy to work with. Jenny went beyond the call of duty with items that needed to be done for me since I am over an hour away (living full time in Maine). If I know anyone looking to buy, sell or rent, I will pass along Jenny May's card!