Avoid this place. Bought a tablet, the battery died within two hours even though they said it had a…read more6 hour life. When I took it back, within a couple of days of buying it. They said it was not covered by warranty. :( im out $400. :(

I'm extremely leery of used mobile phone stores, and accessory stores as well. Perhaps even more…read moreso when it comes to stores that do both repairs, and sell used phones; I expect hybrid phones with aftermarket parts to be sold as originals. After being offered a very fair trade-in price at this location for my old phone, I was supprised with the openness and honesty of the saleswoman. She happily told me of the margins/profit they expected to make on my phone, and the one I was looking to buy. Both seemed very fair, and the promise of a warranty helped ease my concerns a bit as well. The phone I planned to trade in is like-new, a recent factory refurbished one I got on warranty. I've never had problems with it, but while they were inspecting it, the battery quickly drained a few percent, something I accounted to iCloud updating based on changing data settings and backups. While the drain wasn't anything drastic, it was enough that the saleswoman had to decline to take it. While this was a bit of a disappointment, it also furthered my impression that JoyOne looks to sell quality phones that they've taken a good, hard look at before they put their name on the line.

Called in to swap phones to new 17pro max. All staff were friendly and very helpful. Javier started…read morethe process, followed up with some others. Watched the demonstration video while the data transfer was happening. It took hours during which time several staff engaged in friendly banter, not least Eddie.

Preparing to head home, I realized I needed another suitcase.... Thus another AirTag…read more The service was quick and exceptional, as always! The price was considerably more than I pay at home but with the exchange rate it was ok.

Had to wait over an hour to be served. Under staffed and bad customer service. Avoid at all costsread more

This business is run by friendly and helpful people who want to give you good service. After having…read morerepeated issues with the screen on my mobile, I was reassured by staff that it would be fixed. And it was. I was also offered a discounted screen saver. Thanks for your help. I would recommend this business with competitive prices and attention to getting the job done well.