BEWARE!! Please read!! If you have a Google phone please run / drive / swim the heck away from…read morethese guys as quickly as humanly possible. The only reason they have high reviews is that they offer free screen protectors for Google reviews. I had a cracked screen on my Google Pixel 6a and took it in for what I thought would be a fairly straightforward replacement. Alas. My soul proceeded to leave my body over the course of the next FOUR WEEKS as I traipsed back time and time again to try and get the phone working again after the crappiest workmanship possible. The first screen replacement they did broke the proximity sensor - meaning I couldn't use my phone as an actual phone. Then they stuffed up the fingerprint sensor too. They kept saying "oh your phone will be different after a screen replacement" and mansplaining. What a joke. In the end they agreed they stuffed it up and offered me a crappy bright orange replacement phone. I ended up forking out for a new Samsung elsewhere as I didn't trust that the crap replacement would even work. Probably the worst tech / retail experience I've ever had in my life.

From the owner: Australia's Best Refurbished Phone Store…read more Roobotech is not only a phone repair shop in Australia but also a premier refurbished phone store. We offer a wide range of second-hand mobile phones, High quality Reconditioned mobile phone, and OEM Renewed Mobile phone, that have been carefully inspected and restored to their original condition. Our certified refurbished phones come with a warranty, giving you peace of mind and excellent value for your money.

Rubbish!!! If I can give a minus score I would!…read more I had an issue with my reciever. They wanted to charge me $220 to replace the screen and front camera!!! YES you read correctly!! I have an issue with my reciever but they wanted me to replace the screen! Ridiculous! Do you put a cast on your leg if you have a cramp with your middle finger?? if apple techie was a doc (thankfully not!!) they would because according to their logic it's all connected to same body!! I ask the chick are you sure I can't replace the reciever only. Apple says no it all comes in a single piece. Front camera, reciever and screen!! Which i know is BS! I walk out and go to a phone repair shop! Fixed in 30min and only charged me $40! Apple tech are all students trained to follow instructions! Anything outside of that is too hard can't do! DO NOT BELIEVE EVERYTHING APPLE SAYS!! Actually the more I think about this .. is this misleading conduct??

I went into the Southland Apple store to replace my iphone 6. The service I received was…read moreunpleasant! I spent over $1,500 and my assistant clearly couldn't wait for me to leave. I think the whole transaction took about 10 mins. I left feeling that because I'm not 20 something they really couldn't care less! My $1,500+ investment was not worth anything to them and I was just a nuisance if I asked a question! In all not a good experience. I think I'll like my Iphone 13 but probably should have bought it at JBHiFi and hopefully would have had a better experience.