Dr Pevuch is the WORST Ortho Dr on the planet and he should never, ever be allowed to touch an adult person's lower extremities. He made me permanently physically disabled. read more

I was having issues with my knee and I was leaving to go on a trip. So they drained it and gave me a shot and sent me on my way.

Stupidly busy. Waited over at hour past our appointment time and we were not a walk in but a referral from the ER from the day before. Staff in the back were sitting on top of desks, seemingly doing nothing. After cast removal woman came in and handed us a paper with no instructions and walked out. Another staff member saw this and came in and said we could leave. Paper was for physical therapy, which could be scheduled anywhere of our choosing. The physical therapist office we chose asked if we could have the medical records sent over for them to review. I called ORA, was told I needed to come back in to fill out a request or that I could do it online because they needed a release form. She transferred me and was then hung up on. I went online to see if I could request the form, but now I need a pin provided to me by ORA to even login. I won't mention Dr names, but arrogant, rude, no bedside manner was also a negative for us. read more

So I have been a pre-pay patient for YEARS seeing Jim Earel. Today (April 2nd) I went in for my same Cortisone injection. BUT the girl at the front desk said I would need to pay $1,200.00 annually from now on. I informed her I only come in every 13-15 months and to check my records. I have always paid in full and never late 1 day. She said "it doesn't matter". "It's a newnpolicy"! I said my injection on average is only $150,00 , why on earth would I agree to pre pay $1,200.00? She said you must sign the agreement to be seen!! ORA does not give a DAMN about patient care. They have zero compassion. Heck I would get better treatment as an illegal alien coming over the border. ORA only cares about CASH!! I advise everyone in the Quad Cities to seek Healthcare at ANY other facility than ORA. I was refused care by these people because I could pay there exorbitant and highly inflated prices. I was an established patient with them with an impeccable payment history and ORA treated me like dirt!!! Avoid them at all costs because they will certainly do the same to you!!! Matt Yuknis read more

Was seen last year for a knee issue I was having, now I am having issues with my other knee. I was refused to be seen today because I didn't have my physical insurance card on me as I had to order a replacement card. It's the EXACT same insurance that I had last year that they have on file. Absolutely ridiculous not to mention I'm still having knee issues with the knee I had surgery on over a year ago and have been rehabbing it for over a year and still have issues. read more

Waste of your time. Dr. Pyevich had 2 sets or X-rays and an MRI of my ankle and was still incapable of properly diagnosing my issue. Could not give me a straight answer to whether or not I needed surgery. "Well, I wouldn't go with surgery right away." Is his comment after 1 month and a half, 2 sets of x-rays, an MRI and 3 in person visits. His suggestion $90 therapy sessions... I have torn ligaments and this joker of a doctor is calling it a grade 1.5 Take this man's license away. Also beware, when he examines your injuries he does not let go after finding the pain area. He held his thumb with pressure into the side of my foot for a solid 15 seconds. I wanted to kick him with my other foot. He's a a terrible doctor. read more

I mildly fractured and badly sprained my ankle in the middle of moving from Wisconsin to Iowa. I was referred to see an orthopedic surgeon to assess if I would need surgery and how to proceed. I called a friend and was told ORA was great and so I called them. They got me scheduled for an appointment with Dr. Mann for the next day. Everyone on the phone was friendly and helpful and quick to make arrangements to see me as soon as possible. Upon arrival for the appointment I was thanked for being early asked a few questions, provided with paperwork and the wait wasn't bad maybe 10 minutes if that. Dr. Mann's nurse was a male that was extremely personable and really helped ease your nerves about everything he was careful and detailed although I don't recall his name he was the gem in the visit really enjoyed conversing with him. Dr. Mann came in and assessed my ankle and determined it was non surgical he was friendly and explained things well. Overall the visit was great and I was much more comfortable with the new airwalker boot they provided, the male nurse did an excellent job of explaining how to operate it and when it could be removed and must be worn. As far as service in the Bettendorf office 5 stars all the way. Next day I was notified by my work that there was a packet to be completed for fmla and it has a 15 day deadline. I immediately sent a polite email to the person in their office that handles it. I asked for a time to come in and make sure it was completed properly as it asked for my signature and asked for their assistance in printing (since I have no idea where my printer is with the boxes in our move) and completing it. A few days later I received a paperwork ransom note in the mail stating that they received my paperwork and unless I pay $40 to complete the packet it goes nowhere... I was really surprised in WI this is not a thing, I went through these packets twice in the last two years at two different hospitals(birth of baby and gall bladder removal) and I never needed to provide a payment for assistance with a few signatures from the doctor. Apparently here in Iowa it's commonplace which is mind blowing to me but anyhow I called and paid the paperwork ransom and received an email receipt. Asked again to set a time to come in and sign it and see to it that it gets sent in before the deadline and was informed this 10 minute form will take 7-10 days (probably the later of the two because we're backed up) and will be sent in without my signature because in ORA's opinion my signature isn't necessary and if it is the company that handles these forms through my work can just mail it back and forth with me to get that. I am incredibly disappointed with this process I just got scammed out of $40 to turn paperwork in past its deadline and incomplete. Not to mention I will have to send in a request to my company to have my paperwork considered past it's deadline which honestly just is an additional stressor and inconvenience as I hobble through the next 6 weeks on crutches. So 5 stars to the doctors and nurses and 1 star for their billing and "disability and fmla specialist" because this process is highly inefficient and serves as a money grab rather than an aid to those who need it. read more