this is the best medical center i have even been with. the staff is very friendly . almost…read moreeverything you need is in the clinic . my pcp is dr. sean and he is the best. this is a blessing..

From the owner: At Dedicated, we specialize in senior primary care focusing on your whole health - body, mind, and…read morewell-being. Our dedicated team works to really know you while keeping you healthy and out of the hospital. Our goal is simple: To give YOU more good days.

My office experience has been extremely poor. The facility desperately needs a face-lift,…read moreespecially the restrooms. The back of the doors are severely marred, there's something that looks like mold or rust around the sink & tile,, the basements around the floors look like they haven't been cleaned in years. The hallways look dingy. I've only been to the Northside facility and have been a patient since late 2024, when Baptist Healthcare no longer took my insurance. I'm used to clean facilities like those at Baptist. I'm wondering if the FCP facilities on the other sides of town are better cared for. Wish I could add a video of one of the restrooms on Yelp!

I was there for about 2years... finally left after I started feeling like I wasn't getting the best…read morecare possible. For the last year 2024 I never saw my primary provider and the ones assigned left for reasons unknown. The front staff could be challenging at times... not very professional. Side conversations going on while people were trying to check in. I finally left and I wouldn't recommend them to anyone seeking good medical care. This doesn't represent all locations but Northside for sure.

Very unprofessional & this is coming from someone who works in another doctor's office setting!!…read moreHad issues with my child's active insurance, not being communicated with at all in regards to a virtual visit I had waited for about 2 weeks for, no response back from the front desk, physicians, or office manager (as requested more than once) at all. I come from Arlington to this office referred by a family member, but at this point, I will not return and neither will I refer anyone. I was really patient but this has been ongoing too long. I've never once been rude to anyone there. Every patient should matter in an office, not certain ones!!

Dr Mic has been my Doctor for 18 years. I couldn't identify a more prepared or concise physician…read morethat I could suggest you use as a personal physician. Always available and prepared to answer any questions or consult on any condition.

I have been a patient since I moved here five years ago. I loved it there. I saw Ms. Medina the…read moremost and she was great. I found out from my Insurance provider when I got my new insurance card with a strange doctors name on it that Oceanway was not accepting my insurance anyone. Because There was no notification from them, I stayed with the insurance I have. Until I can get with a new doctor, I don't have my medication because I need refills and have to to an Urgent care because I'm sick. I thought Oceanway cared about it's patients, apparently not. I wonder how many other people are left high and dry too?

Sometimes even if the doctor is great his help at the front desk and on the phone can kill their…read morebusiness. I called in for a prescription issue and stayed on the phone for 48 minutes with supposedly one call ahead of me. I finally hung up and called back - still one call ahead of me. Really! If one call takes that long have enough courtesy to pause the call you're on and take the name and number of the person on hold and call them back. I'm still on hold for the second time for 15 minutes. Hire more people and do some training.

I've been a patient here for over a year and they've always had an issue with communication. But…read morenothing as bad as these last 2 months. I went in late February to be prescribed weight loss medication as the thyroid/b12 combo wasn't working. I specifically told them on the phone that's why I was coming in. Yet the first question my doctor asked me was why was I here and did the stuff for the last 6 months work? Then I paid a $40 copay for a 5 min "apt" with the doctor then told to get blood work. I do. Then I don't get calls back for three days when I'm asking specifically about the blood work. Finally I'm prescribed wegovy, which of course I can't afford. So I figure that's the end of it. Flash forward two weeks I get a call from Walgreens saying my prescription is ready and it's for a similar injectable like wegovy. However I wasn't even aware they were sending something over. I try to call to find out what it is but of course no call back. In that time they then CHANGE the meds and again don't even tell me. I finally am prescribed Saxenda (not covered by insurance) but I decide to take the chance and pay the $260 for a pen to try it. I get my pen on 3/14 and go up to their office (at the doctors request a month prior) to show me how to use it. I see there for an hour before she comes in. And low and behold she can't do it because she forgot to send the NEEDLES over too. How do you forget that? Then they tell me I owe $120 difference cuz my insurance didn't cover the visit. First off, why didn't you say that a month ago? Second off, they then tell me they put in a "code" and it brings my bill down to $70 something so I pay the $30 whatever difference and think that's the end. A couple weeks later, I'm having no luck on the Saxenda and I'm also about to run out. The doctor didn't realize the dosage went up a week. In fact, the Facebook group I was in was the only way I knew that. I call multiple times saying hey I'm bout to run out of this please call me. No call back. Meanwhile I'm playing telephone with my insurance trying to get a prior authorization for the meds to try to get it covered and guess who's not filling out the paperwork? You guessed it, the office. It took 2 weeks for them to fill out the paper cuz the girl who does it had Covid. I'm sorry you don't have anyone else who works there? Then it's another game of me calling them and no call backs for days and days. The last update I got was from Jenn on 4/7 stating they were giving her the run around for the number to call. I've called multiple times since then to no call back. They say they will tell their supervisor yet their supervisor must suck too. Finally today I call AGAIN only to be told by some rude lady that they told me that the insurance denied it three times and they won't try again. I told her lady I haven't been told it was even denied ONCE. Why would I keep calling and wasting my time? Then she had the nerve to bring up the bill THAT THEY TOLD ME THEY HANDLED ON 3/15 WHEN I WAS THERE. So not only do they not communicate with patients, they lie. I'm a teacher, I don't just call places just to be like "hey did you fix my problem?" I'm the reason the prior authorization even started because god forbid they called the insurance. Don't go here they are the worst !!

My first couple of visits were fine. Not great, except for Jan, one of the front line ladies. Dr…read moreLongronio made No effort to learn anything about me or my medical past. He's in and out in no time! I needed a referral for a kidney dr. I was very specific that I did Not want a particular dr, so who did they refer me to? Yo got it, the one I did not, Will Not see. I called, spoke to Tiffany who said she'd take care of it and call me back. NOT! No call, nothing! I finally got a shot at having knee replacement surgery and needed Dr Logronio to fax over his ok for the surgery. I walked the paper into the office on Monday morning and handed it to, of all people, Tiffany! She recognized my name and told me she had been too busy to call me back, but at least she had actually changed the dr! On Thursday after not hearing from my orthopedic about the surgery, I called the office of Dr Longronio to see if the paper had been faxed. 1st call, 10:22 am, 2nd call, 2:17pm. 3rd call, 4:30. 0 satisfaction on any of the 3 calls. Promised call backs after each call, Never Happened! No clue if it got faxed no freaking clue about ANYTHING. Oh, and did I mention I was once again dealing with Tiffany and someone named I believe, Jeanie, neither one had the first clue. And if Jeanie wasn't throwing Tiffany under the bus, albeit deserved, she was throwing the Dr under it!! WORST FRONT OFFICE of ANY Drs office I've ever seen! The ONLY saving Grace this place has is a woman named Jan! Wonderful front desk lady, but not enough to make me keep this Dr. If he doesn't care enough to fax over a desperately needed piece of paper, it shows he just plain don't care at all. I need a Dr that cares! Not finding that here!!! Please avoid at all costs!!!!

I am highly recommended this office with Dr. Eric Stewart ,who is sharp and paying…read moreattention to your health ,and with wonderful CMA - Olinda Nichols .Thank you very much to office manager and especially to check-in (king ) Daniel Belot

The Doctors getting the Patients paperwork back to the family in a timely manner and filling out…read morethe paperwork correctly the first time. Dr. Dog-Bag especially her.

From the owner: At Dedicated, we specialize in senior primary care focusing on your whole health - body, mind, and…read morewell-being. Our dedicated team works to really know you while keeping you healthy and out of the hospital. Our goal is simple: To give YOU more good days.