Outstanding service from Johnny. Professional, reliable, and extremely courteous. He made our trip seamless and stress-free. Highly recommended. read more

I would give them FIVE stars if they were honest! My family used them for our cruise to the Bahamas. We flew down a day before and Orange Transportation picked us up from our hotel and took us to Port Canaveral. (Driver was on time and very friendly.) The driver even allowed a stop to pick up cases of pop and water for the cruise. Payment was due once we arrived. We paid our balance and some of the gratuity that was due on the return. Once back from our cruise the driver (a different driver) called me to make sure we would be outside. He quickly arrived and loaded our luggage. He drove us back to the airport, where he told me the balance due. The amount was incorrect and he called his boss (who was our first driver) so I could discuss the mistake. While on the phone the owner stated that I did not pay any money toward the gratuity, but only gave him the exact amount. I know that was not possible because the exact amount was $252 and no adults had any singles. That was the reason we decided to pay some toward the gratuity. I did not have the energy or patience to debate back and forth with him. We paid the amount requested and headed on our way. They had great service, however I refuse to patronize a business that is dishonest! read more

While Demetry (the owner) reliably picked us up and got us to our cruise terminal he spent most of his time looking at his cell phone. He also quoted us a price for pickup after our cruise and to our post cruise resort. The whole time he drove us to the resort he complained loudly about how it was so far out and complained about why we would book such a spot to stay when Disney properties were not even close (incidentally it is 20 min from the airport and 5 minutes from Disney) Why it mattered to him I am not sure since we agreed upon a price before our departure for our cruise. We ended up paying him $75 extra plus the obligatory 20% tip for him to take us the extra 20 minutes. When we were dropped off at the resort we quickly realized that we were missing 2 of our pieces of luggage. We called him within 5 minutes and he told me that he was pulling over to look and would call me right back. After 15 minutes I called him again and he started yelling at me that it was not his fault and that he had other appointments and that he could not bring the bags back until late that evening. Then he said that he would not bring the bags back unless we paid him an additional $25 for his time. I explained to him that it was his responsibility to clear his vehicle before pulling away and that we paid him a 20% tip to ensure excellent service. He started raising his voice so much that I finally asked him if he was yelling at me because I was a woman and did he need to talk to my husband. I asked him if he was holding my luggage hostage for the additional $25 and he changed his tone slightly. To get the luggage back I agreed to pay him his $25 and he brought the pieces back within 5 hours. He did not offer an apology but asked for his money before even off loading the luggage which my husband paid. I am writing this review to make the $25 spent worth it. If he loses at least $25 in revenue due to this post then it will be money well spent. read more

We were a group of 19 and I am usually the coordinator. I shopped around and found Dimitre and Orange to have the best price. I was a little leary paying the full balance up front, but he assured me he will be there when we return and he was. Service was excellent. We even got some narration as we drove about the area, the cruise ship, etc. We were pircked up promptly by 2 clean vans that held all our luggage with no problem in front of our Orlando hotel. When cruise ended, we were picked up within 5 minutes of leaving cruise terminal at the exact spot Dimitre said. On the way home we had 1 injured passenger and Dimitre dropped us all at our respective airlines as we had 3 different ones. I would definitely use Orange again if I cruise out of Port Canaveral. Can't beat their price or service! read more

We used Orange Trans while in Orlando for Airport Shuttles and visiting theme parks and Kennedy Space Centre. Pros: The driver was always on time. For shuttling to Disney and Universal Studios, he matched Yellow Cabs (possibly undercut them too. Cons: Dimitri, the driver, was VERY UNPROFESSIONAL. He was always trying to find ways to squeeze more money out of us. For a party of 6 that CONSTANTLY tipped 18% he was very unaccommodating. There was one time that we were roughly 15 minutes late and Dimitri went on and on about the delay. He literally spent 30 minutes of the drive educating us about how "time is money". When I pay so much for a service, I don't expect to be treated like a child. This is not how a "professional" driver behaves. He should have made it clear how much he charges for delays. Dimitri also made several rude and racist remarks. We were all international students and he went on and on about how we didn't know anything and that Indians have a reputation for being late. Let me also add that Dimitri seems to have a vendetta against people suffering from obesity. He ranted for 10 minutes on how much he hates seeing obese people at the theme parks and dislikes that "they are always eating" and moving around in wheelchairs. As an international student, this left a very bad impression. I had believed America to be a liberal and tolerant place and Dimitri's thoughtless comments proved otherwise. Dimitri also tried to trick us into paying him a higher gratuity. By the last day, we were sick of his nonsense. We didn't want to tip him at all. He tried to tell us that the 18% gratuity is for tolls and other expenses which is a complete lie. Whatever tolls were passed were charged to us separately. Gratuity is for the driver. Not wanting to make a big fuss, we paid him his 18%, despite the fact that he didn't deserve a single cent of it. He also tried to squeeze more money out of us on the last day. We had 8 hours to kill before our flight and we thought that we would make a mall stop. Dimitri was already dropping us to the airport and said that it would be an extra $40 to wait and hold onto our bags. We felt this was reasonable and accepted his offer. This happened on the first day. On the last day, he tells us that the charge is now $70 because he apparently "didn't know exactly where our hotel was" and that "it was further out than he expected". I accept that maybe on the first day he didn't know where the hotel is. But how does he not figure it out over the course of 4 days? Why would he wait until the very last day to tell us that his charge has gone up? The bottom line is that I shall never ever use Orange Tours services again. I would rather pay Yellow Cabs whatever rate they want to charge me than go through him. read more

My family and I have used Dimitre's luxury transportation three times. He is always prompt and his executive shuttle is in pristine condition. He is very knowledgeable about the area and accommodated a stop at the pharmacy on the way to the cruise terminal. Highly recommend. read more