Perfect, quick efficient and absolutely wonderful. Couldn't ask for any better of a service super…read moreconvenient and served its purpose

I am writing this review in the hopes to prevent this situation from happening to another family in…read morethe future. On 11/10/20 Kyle Russell from South Florida Mobile Notary Service, was sent to my apartment in order for us to sign the final papers for the home my husband and I just purchased. The utter disrespect my husband and I have received from this woman was truly disheartening. Originally, my husband had asked her to please come as early as possible today so we are able to complete the paperwork on time as I work from home and had to start at 11:30am est. Ms. Russell stated she was able to come at 11am. Ms. Russell arrived 10 minutes late to our apartment. Although I find punctuality to be of extreme importance, I do understand that there are some circumstances that may make a person late, so I chose to not address her lack of punctuality when she arrived. I proceeded to offer her a seat at our dining room table and informed her I would need to have my laptop out because I will be starting work soon at 11:30am est. Ms. Russell responded rudely and abruptly by saying, "Seriously? You should have told me to come earlier, I have been up since 6am." First and foremost, I do not need to know the time she has been up since. I am a Mom of 3 babies all under 2 years old. I have been up since 2am however Ms. Russell was not at my apartment today for the purpose of sharing what time we each woke up this morning. Ms. Russell then proceeded to tell me and I quote, "this is more important," when referring to her opinion (which was not asked for) regarding whether or not my career or signing the papers for the purchase of my new home had more importance. Again, this was a statement she decided to randomly provide without being asked to provide it. After her rude remarks, my husband had to finally ask her if we can please just start the signing process. Which I was fully able and capable of doing simultaneously while I worked. I have never been so blatantly disrespected by a stranger in my own home in my entire life. I am a registered nurse and my husband, a fireman working on the frontlines taking care of COVID patients. I have twin 8 month daughters, and a 19 month old son whom were all present during this incident. The lack of respect Ms. Russell has shown to us today truly ruined what should have been the most exciting moment for us. We were beyond thrilled and excited to finally sign the papers today for the purchase of our forever home, and this is what we had to endure? We paid $160 for Ms. Russell to step into our home and treat us so disrespectfully and as if we were burdening her in some way. It is not about the money for me, I am so disgusted with what occurred and I hope this letter can prevent this from happening to another family in the future. I would never recommend this notary service to anyone. I have already sent this to the title company as well as their numerous affiliates who use notary services regularly, and they will no longer be using your services.