My company's travel department referred this service as I was under a tight deadline to help my…read moremanager get her passport renewed before her next international trip. We completed the required forms on October 21, and I received her new passport on October 28. Nancy was super helpful and promptly answered all of my questions. Excellent service all around -- will definitely use this company for all future needs.

I needed to get the passport card two years after I renewed my passport. The govt forms don't…read moregive that as an option. but Sam's Passport and Nancy got it done for me. It never would have happened without them. My computer had some problems and I made mistakes, but Nancy overcame all that with no problem. They provide great and fast service and peace of mind. I recommend them highly

Travel Visa Pro was terrific in helping us get e- visas for Brazil. We provided them the…read more information needed and they filled out the forms quickly and correctly. They coached us patiently and gave us useful tips and feedback till we got our visa photos right. We especially appreciate Mr. Vytautus Spucis, who helped us and kept us optimistic and on track.

This company is greedy, Im sure they do a decent job with visas, but they simply took my money…read morewithout offering a service. I booked an appointment, then decided I was not going forward with it so cancelled within the hour. They went on to still charge me $40, even though they had to do absolutely no work for me. Apparently it is in their Terms and conditions, but that is rediculous to charge someone if you did not spend a minute of time/work on them.

I just used their visa services and it was so easy. When I was deciding which service to use one of…read moremy deciding factors is they answer their phones. I just got a 5 year visa that a different company told me I couldn't get. Jenny and the entire team made this stress free. I loved working with Texas Tower passport and visa services.

Came here for the first time. My son has a Japan trip coming up in August and we mistakenly assumed…read morethat his passport was good for 10yrs, buuuuut luckily I checked (better later than too late) and realized it was expired last year! I had an appointment at my local post office last Friday and it was the only appointment available until late July. We show up and the passport clerk called in sick and cancelled all the appointments. I was so pissed and also worried because I don't know what else to do so I Google searched what my options were and I came across this place. Please don't get me wrong, I was a bit skeptical about this place, just seemed like a scam or shady, but after some research, I decided to give it a go because we were desperate to get this down in time especially because I'm flying out of state this weekend and won't return until the end of July so I had to help my son out now. Anyways, staff member Jenny helped me over the phone answering the infinite questions that I had for her. She was super friendly, patient and thorough with me so I can better under what I need to do and why. This was on a Friday on the phone with her and I'm located about 2hrs from their office. She's off on Mondays, but she prepped a packet for me to show up on Monday when she didn't have to. She did this off of pure good faith that I'd show up and not ditch. Upon coming to their office, the small and dark parking lot was super empty and there was a homeless guy sleeping on the ground along the stairwell and front entrance. It gave me the feeling again that the good-to-be-true awesome service, was at this shady looking place. It just so happens that that we were just there early and more cars started to fill up the lot. Another staff member, Ricardo helped me and he was super fast and friendly. We showed up at 9am and were out the door before 930am to go to an USPS appointment that Jenny set for me. It was a farther, but necessary drive to take care of this process today so that I'm not driving back and forth. Once we were done with the Post Office, we returned to drop off the sealed envelope so that it could be FedEx'd the next day for processing. Because this was considered "expedited," I had to pay $580 for the whole process plus $35 Post Office processing fee and an extra $45 fee for FedEx services to have it shipped to my house overnight once the Post Office does their part. This office did all the work and we just had to sign and go tot the Post Office. I wouldn't be paying this much if I just paid attention to my son's passport expiration date, but this was a hard lesson learned and timing was against us. Overall, I definitely recommend this business should you ever need an expedited passport. Staff were all around, AMAZING. Parking lot is super small and shady looking lol. Just park and walk upstairs through the front glass doors. It appears that there is no elevators so for those handicap or can't walk up the stairs, I would call first. The hours show 24/7, but they do in fact have office hours. Hopefully Google Edit will accept my request to update their office hours.

AVOID THIS COMPANY THEY LIED TO ME THEN ALMOST IMPOSSIBLE…read moreTO CANCEL IT i booked over the phone. The representative told me all packages for drinks etc were a lot more money THIS WAS A COMPLETE LIE I looked up the cruise on the cruise line and the packages were all included.

Was about to book a cruise but my assigned TA was on their day off (not hating...I get it!). Once…read morethey were back at work, the quote wasn't available any longer. This is what really frustrates me with Vacations to Go. You have to be able to book immediately and call them. If it's their day off, you cannot book with them since they don't allow you to book via their website.

My passport was 2 days shy of the 6 months rule. Craig was able to get my passport back super fast…read more He's very professional and I highly recommend him. Thank you so much your help!

UPDATE: The person that stated they will look into my case has not. I have contacted this company…read moreseveral times and I have not gotten a response. THEY HAVE MY MONEY AND MY DOCUMENTS. I don't know what is going on but this company has not responded concerning the status of my PP, which was ordered in November 2019, I have left messages and sent emails still no responses. They have not given me a curtesy call to tell me they are closed. March 20,2021 this is my update since the last post,,, as you can see the owner and operator of this business stated that he would reach out to me , I waited 2 weeks and he still did not reach out to me so I contact the BBB to assist with the matter, the gentleman stated he would not give me money or documents back because he lost a slot ( $35-65) so I responded that he can keep the money for the slot and return the rest or proceed with my passport, his next respond was he would not give my either because I threaten him...which was a untruth. I reached out to him several times ( telephone records show2019,2020 and 2021)and refuse to respond. CUSTOMERS BEWARE IF YOU WRITE HIM A BAD REVIEW HE WILL HAVE 3-4 PERSONS TO WRITE A 5 STAR REVIEW TO BOOST HIS RATING. at this point it is not about the money, it is about a business owner that has the audacity, to take anyone money and because they can. ALL MONEY MATTERS, I will continue to keep this post updated until justice is served.

I took over a week to research all of the approved/registered visa agencies that work with the…read moreConsulate of Brazil. (Due the sensitivity and importance of my passport) Once I confirm I wanted to use 3 Stars Visas agency, I was not disappointed. * Polite receptionist, very responsive employees * Confirmation that passport was received at the agency * Confirmation that my visas app was delivered to Consulate of Brazil * Confirmation that it was approved * Confirmation that it will be delivered over night with tracking # All of this was done without me initiating a call, they did this all on their own. Extremely proactive team. Thanks to all at 3 Stars Visas, the least I can I do is post my positive experience. Good job The few extra dollars are worth it, given the service quality.

After being turned away at the post office for not having the correct form size of my daughter's…read morebirth certificate I gave 3 Stars Visa a call to assist in getting a passport quickly. Who knew there was a long form and a short form?? Anyway, their website is easy to navigate and everyone was extremely helpful! Our vacation is less than a week away and now all I have to worry about is packing :-)

Very professional and nice service! Highly recommend!!!…read more Also, the office is vey neat and clean.

Amazing service, had very good experience. The worker are very nice and patient, we even got little…read moregift. Very recommend!!!!

I wanted to get my 5 year visa for Vietnam and went here they had it ready same day. Very good…read morepeople and was never unprofessional. will use them again in the future for more travel and will recommend to friends.

They don't open up everyday from 930am to 6p. Only on weekdays from 10am to 6pm. They need to…read moreupdate their google maps information.