Overpriced I wouldn't recommend his services did get a fast response when I tried to get in contact…read morewith owner

Excellent service! I needed to renew my passport that had been expired many years. Frank Vallderama…read morewas patient and completed my application quickly.

Travel Visa Pro was terrific in helping us get e- visas for Brazil. We provided them the…read more information needed and they filled out the forms quickly and correctly. They coached us patiently and gave us useful tips and feedback till we got our visa photos right. We especially appreciate Mr. Vytautus Spucis, who helped us and kept us optimistic and on track.

This company is greedy, Im sure they do a decent job with visas, but they simply took my money…read morewithout offering a service. I booked an appointment, then decided I was not going forward with it so cancelled within the hour. They went on to still charge me $40, even though they had to do absolutely no work for me. Apparently it is in their Terms and conditions, but that is rediculous to charge someone if you did not spend a minute of time/work on them.

My passport was 2 days shy of the 6 months rule. Craig was able to get my passport back super fast…read more He's very professional and I highly recommend him. Thank you so much your help!

UPDATE: The person that stated they will look into my case has not. I have contacted this company…read moreseveral times and I have not gotten a response. THEY HAVE MY MONEY AND MY DOCUMENTS. I don't know what is going on but this company has not responded concerning the status of my PP, which was ordered in November 2019, I have left messages and sent emails still no responses. They have not given me a curtesy call to tell me they are closed. March 20,2021 this is my update since the last post,,, as you can see the owner and operator of this business stated that he would reach out to me , I waited 2 weeks and he still did not reach out to me so I contact the BBB to assist with the matter, the gentleman stated he would not give me money or documents back because he lost a slot ( $35-65) so I responded that he can keep the money for the slot and return the rest or proceed with my passport, his next respond was he would not give my either because I threaten him...which was a untruth. I reached out to him several times ( telephone records show2019,2020 and 2021)and refuse to respond. CUSTOMERS BEWARE IF YOU WRITE HIM A BAD REVIEW HE WILL HAVE 3-4 PERSONS TO WRITE A 5 STAR REVIEW TO BOOST HIS RATING. at this point it is not about the money, it is about a business owner that has the audacity, to take anyone money and because they can. ALL MONEY MATTERS, I will continue to keep this post updated until justice is served.

My company's travel department referred this service as I was under a tight deadline to help my…read moremanager get her passport renewed before her next international trip. We completed the required forms on October 21, and I received her new passport on October 28. Nancy was super helpful and promptly answered all of my questions. Excellent service all around -- will definitely use this company for all future needs.

I needed to get the passport card two years after I renewed my passport. The govt forms don't…read moregive that as an option. but Sam's Passport and Nancy got it done for me. It never would have happened without them. My computer had some problems and I made mistakes, but Nancy overcame all that with no problem. They provide great and fast service and peace of mind. I recommend them highly

I took over a week to research all of the approved/registered visa agencies that work with the…read moreConsulate of Brazil. (Due the sensitivity and importance of my passport) Once I confirm I wanted to use 3 Stars Visas agency, I was not disappointed. * Polite receptionist, very responsive employees * Confirmation that passport was received at the agency * Confirmation that my visas app was delivered to Consulate of Brazil * Confirmation that it was approved * Confirmation that it will be delivered over night with tracking # All of this was done without me initiating a call, they did this all on their own. Extremely proactive team. Thanks to all at 3 Stars Visas, the least I can I do is post my positive experience. Good job The few extra dollars are worth it, given the service quality.

After being turned away at the post office for not having the correct form size of my daughter's…read morebirth certificate I gave 3 Stars Visa a call to assist in getting a passport quickly. Who knew there was a long form and a short form?? Anyway, their website is easy to navigate and everyone was extremely helpful! Our vacation is less than a week away and now all I have to worry about is packing :-)

Parking. On Louisiana, just before the light at Pierce, VIP is on your left. Just before the…read morebuilding, which is turned perpendicular to Louisiana, is a small parking lot. You may Park in the spaces along their building only. There is a pay for lot on the opposite one way, at 2001 Smith St. Entrance to VIP is street side. Door on the left. Once inside, ring the bell to the left of the British phone box. I began asking a question on Yelp and Erik Leighton was quick to respond. On the phone, I was assisted by Iris. On site, Adriana took care of me. Everyone was professional, patient, and friendly. Great service.

My passport came incredibly quickly. The staff was friendly, and Joe, the gentleman that had to…read moredeal with me, was patient, kind and professional. He quickly responded to my 1 million emails of craziness and paranoia, and did make me feel comfortable, even though I was acting like a lunatic.

Very professional and nice service! Highly recommend!!!…read more Also, the office is vey neat and clean.

Amazing service, had very good experience. The worker are very nice and patient, we even got little…read moregift. Very recommend!!!!

We used Passports Plus to get our visas for Brazil because the Houston consulate had jurisdiction…read moreover our state (Colorado) but we couldn't travel to Houston to get them ourselves. Because it was such a scary concept, to send your passports and a bunch of personal information, off to a stranger, we called the American Express office in Houston and they referred us to Passports Plus. Overall, they did a great job. The passports arrived sooner than expected and because their website was so thorough, we were able to follow the instructions and didn't have any problems or delays in the processing. My ONLY complaint, and the reason I docked one star, is that the company did absolutely NOTHING to keep up apprised of the status of our order. Not even an email to let us know our passports arrived in their offices safely (we had to get that from our Fedex Tracking number). Or an email confirming our order (the confirmation came back as a printed sheet with our finished passports). Because this is such a nerve wrecking thing to do (mail off your passports), I thought a courtesy email or some kind of tracking system that told you where your passport was in the process would have been nice (i.e. Your passports have been received, Your passports have been delivered to the Brazil Consulate, your passports are on their way back to you.) I had to call up the offices to find out that our passports had been shipped back. But other than that, a great service!

In 2007 after The US Passport office lost my passport application (2) two different times,…read morePassports Plus were a breath of fresh air. PP sent me my passport a few days quicker than they promiced. I have recommend PP to many friends and associates all across the US, never have I heard any complaints from my friends. Good Luck!