AVOID this place!! I spend (spent) a lot of money here, and today was treated like utter shit by some big Neanderthal for no reason. I came in to get new cartridges and to exchange one that doesn't work. I get 4 cartridges at a time to last over a month. I just opened the 3rd one today to find it didn't work. Since the day they opened, I never tried to return anything before. So Hodor tells me that I was two days late on returning it and there's a 2 week limit, so he wouldn't exchange it. I pointed out that there were holidays and snow days and they weren't open the whole 2 weeks, and his extremely RUDE reply was, "Too bad". You don't treat regular customers like that, we certainly don't at our business, I would never treat a customer like that, let alone a regular! A couple people there know of me and we always have pleasant conversations, so I don't know what cave they dragged this guy out of. So as I was choosing the new cartridges that I was going to buy, I said off the cuff, "Well, that's kind of douche", which it was. He said something else rude and unintelligible, so I closed the book and said, "never mind, I'm not going to spend money here if you're going to be like that". Then he tells me, "Get the **** out, you're 86'd!". I asked why, and he said that I called him a douchebag, which I did not (though he was certainly acting like a BIIIIG one). I said that I didn't call him that and that I said that the move of not exchanging it when they weren't open the whole two weeks in question is what was douche... he said, "I don't care, get the **** out or I'll call the police". I've been a businessman for over 40 years, and rarely do I ever run across someone so incompetent to deal with the public. Who the **** does he think he is? So, if you want some knuckle-dragger being extremely rude to you, go here, otherwise, spend your money with a place that hires people who conduct themselves in a professional manner. read more