Purchased tile for a small bathroom floor. They couldn't have been nicer. Spent time with us,…read moreanswered questions and recommended installers. Susan was terrific. Wish we had used them for another bathroom we had done a few months before. Don't go anywhere else.. this is the place to get whatever you need.

We just purchased marble tile for our bathroom from Town and Country, and had a wonderful…read moreexperience!! The tile looks beautiful in our bathroom! I'm so glad my husband and I decided to go to Town and Country at the recommendation of my parents who purchased tile there many years ago and were just as pleased! Lisa helped us and was extremely helpful, knowledgeable, kind, and accommodating! I would highly recommend Town and Country to anyone looking for an extensive selection of tile, top notch customer service, and competitive pricing! Thanks so much again, Town and Country - we'll be back soon when we're ready to tile our next bathroom! A++++++++++

Great service especially from Dave, who worked closely with me throughout my DIY project building a…read morenew deck. Their pricing is better than other local suppliers and their delivery team was very helpful as well. I highly recommend working with Ridge Supply, and will definitely use them for future projects.

Absolutely terrible experience with a terrible company…read more There are a lot of details below for anyone who is interested, but the key point is that when they make mistakes, they're incredibly difficult to deal with and put the burden on the customer to fix the problem. They cost me a significant amount of time and money and never followed through on trying to make it right. I decided to purchase materials (Timbertech deck boards and railings and pressure treated framing lumber) from this company to rebuild my deck based on their competitive pricing, free delivery, and very positive reviews. This turned out to be a huge mistake. I ordered the materials a few weeks ahead of building my deck. The first time they showed up to deliver, the driver and I both checked the materials against my order and realized that they left out a couple key materials. I had time, and they told me they should have the missing parts delivered within a week. After not hearing back for a week, I called, and they tried to convince me to come pick up the materials myself. I declined, since this was their mistake. Another few days later they were able to deliver the missing materials. The last step of rebuilding my deck was installing the railings. As I started to unpack the railings, I found that both stair railings were severely damaged. One of the level railings was also damaged. I was unable to continue the project until this was resolved, which also meant that the people I had helping me would no longer be available to finish the job with me. I called Ridge Supply the next day. They agreed to replace the railings, but they asked me if I could pick them up. These are 8' and 9' in length, and even if it weren't their responsibility to fix, I had no way to transport something that size. They told me they should have them in a day or two and that they would call to let me know when they could deliver. After calling multiple times and getting noncommittal responses about delivery timing, it became obvious they wouldn't be delivering by the weekend when I needed to finish the project. I spent about $200 to rent a Uhaul so that I could pick up the railings. Upon inspection, one of the 3 replacement railings was also damaged. They agreed at this point that they would replace and deliver the final railing. They called me as I was driving home, and told me they had found another, undamaged railing in stock and asked if I could turn around (adding another 20-30 minutes of driving and 15-20 miles on my uhaul rental) to pick it up. When I got there to pick it up, it turned out to be the wrong size. I reminded them that this had cost me and extra $200-250 to fix their mistakes. I never got his name, but I believe it was the owner who said "they would have to see what they could do". Of course, they never actually provided any compensation. They then told me they should have the replacement ordered and delivered by the following Wednesday and that they would call me as soon as their supplier confirmed they had the part available. They of course did not call me. I had to call them to find out that the part had delivered, and to have them complain about how hard it was to get a driver out to me. It took a couple more very angry phone calls before they finally delivered the railing. On top of all of this, I had asked them to include hardware to install the posts for the railing into the deck. The hardware they quoted and sold me was not compatible with the posts, and I had to buy the correct hardware from Home Depot. I would never use this company again, and could not recommend them to anyone. They quote a great price, but the time and money I spent trying to deal with their incompetence and horrible service was worth more than what I would have spent somewhere else. Also, I was not impressed with the quality of the actual pressure treated lumber, either. I would say it was maybe only a little better than what you would expect to get from the big box store.

We bought three vanities from Paramus Kitchen & Bath, one 49" and two 24", and when they were…read moredelivered, quality was well below expectations. All three units had rather big uneven gaps. The drawers on the big one are misaligned. They even installed top drawers in the exact spot where the sinks go, even though we bought the sinks and tops from them at the same time. Our contractor had to tear the drawers apart and reattach the fronts just to make the vanities usable. What is also interesting, when we ordered it, the salesperson did hand-drawing of the big vanity. This drawing is probably the only blueprint that was used during manufacturing. The paint on the edges is already wearing off. There are a couple of places where the primer is showing through. And the vanities we received look somewhat different from the showroom models, which had tight, clean gaps, not the big, uneven ones we got. We even stopped by the store to show them the issues. The person who took our order said she would send someone to our home to look at the problems. We never heard from her again. To be fair, the countertops are exceptionally good. But as we understand it, they are manufactured and installed by a different company that Paramus Kitchen & Bath subcontracts. After vanities were installed, they came to our home, took all the measurements, then in a few days they came again and installed countertops. Top quality. Out of our entire renovation, buying from Paramus Kitchen & Bath was the biggest mistake we made.

Paramus Kitchen & Bath is a wonderful place! John and his talented team created a beautiful kitchen…read morefor us ... and even helped us completely redesign and reconfigure the space when a building issue forced us to switch gears just after the reno got underway. We had to go with all new cabinets, new counter choices and more, and John guided us patiently through the entire process, helping us choose the best options for us, from overall style, color scheme, and materials. When we had to make decisions while out of town, again, John came to the rescue -- he showed us designs via FaceTime, and when we weren't sure which granite to choose (all long-distance!), we trusted him to help us decide on which one worked best. He was accessible and beyond patient when we kept fretting about this or that detail. The folks behind the scenes were amazing to work with too: Tania and David at the quarry, who designed the granite slabs and backsplash to highlight the beautiful natural stone, and Slawek, whose expertise with cabinetry is above and beyond. The kitchen came together beautifully, with a keen eye to design, professionalism, exquisite craftsmanship, while maximizing use of every inch of space. Many thanks to John and his entire team for giving us our new dream kitchen: tiny but mighty!

Top notch lumber spot. It has been around forever. Classic good service and nice staff. Helpful…read morewood purveyor. Great! Review: 5

Unfortunately, my experience here was not as pleasurable as some of the reviews I have seen. First,…read moreI am not a contractor. I am a handy homeowner who's knows his way around many areas of construction. My experience with the lady at the counter was anything but a pleasant one. I guess the fact that I was dress in office work clothes she assumed I had no idea what I was speaking about. She was short and condescending. I was challenged on trade terminology. When I asked to confirm how many "boards" I ordered, she gave me the number of "studs". I am sorry "boards, not "studs". Her response was and I quote " a 2x4 is a board. It is a piece of wood, so it is a board". I asked her what do you call a 4 x 8 piece of sheetrock. Really? This is your challenging response at 8am. I do everything to support the few small local businesses eft. It's unappreciative attitudes like this that make it hard. Maybe I should have walked across the street to the big store. All that said I is a really nice store. Clean and well maintained. Customer service needs to be better.

I purchased a porcelain countertop from Five Star Granite and Marble and had it installed by them…read morewhen I redid my kitchen in 2020. They should be called One Star Granite, not Five Star. After installation I noticed two chips, which I accepted because we were right in the middle of Covid and I didn't know what else to do, but they neglected to mention that the small chip could eventually result in a full-fledged crack which is what happened. I don't know if or how this can be fixed because I have not been able to communicate with the owner. The cost was over $8000 and now the owner, German, refuses to take my many many calls or respond to my emails. I even asked my contractor to speak with him, but still no communication from German. This is what standing behind your work looks like??? Do not hire this company!! I can accept mistakes, but this level of service should be recognized for what it is ... negligence and theft.

The most wonderful staff to work with. I highly recommend using Rita and her team for any projects…read more They have stellar customer service and I can't say enough good things about my experience with them. Thank you guys!

Great place to find the RIGHT supplies for historical masonry. Also, if you're looking for lime…read moremortars, this is the closest spot to New York/Westchester. Hopefully that will save you hours of research and calling.

I stopped by Chief Bricks yard to look at their jumbo Belgian blocks and left with a few samples, I…read morewas also seriously impressed. The place is well organized, and the blocks themselves are top quality, consistent sizing, great color, and every piece had all eight corners intact. You can tell they really curate what they sell. I ended up ordering four pallets for a driveway/walkway project at my place in Woodstock. If you're looking for reliable, high-quality Belgian blocks, this is absolutely the place to go. Strongly recommend.

I was in the market for new lighting and heard Lites Plus is the place to go. While the outside of…read morethe store is unassuming, the inside is absolutely spectacular. From the moment I walked in, I was blown away by the variety of high quality home decor items including vanities, mirrors, sculptures, and so much more. It was almost overwhelming, but the staff was incredibly knowledgeable and quickly understood my vision (thanks Bill!). My overall experience was delightful from start to finish. Who knew a beautiful establishment like this existed on Rt 59?! I cannot recommend Lites Plus higher and plans to return frequently!

They do not allow refunds only credits for returned merchandise, terrible! So if you take a fixture…read morehome and it's too big or too small for the intended space, you are stuck with it!

It was a great experience from start to finish. Everyone there was super nice, helpful, and easy to…read morework with. Their prices are very reasonable compared to other places I checked, and they took the time to help me find exactly what I needed. What really stood out was the customer service!! they even helped load everything onto my truck, which I really appreciated. I'll definitely be coming back to get my tiles from here. Highly recommend if you're looking for quality products at fair prices with great service.