We have purchased several large and small pieces of furniture and decor at this Ballard and have…read morealways enjoyed a great experience. The designers we have worked with have been extraordinarily helpful and kind. They have walked us through different possibilities with their neat design software. We ended up with pieces we cherish and the delivery fee was usually waived or low. We did have one hiccup with a smaller item not having all the required parts but one call to Ballard customer service and it was handled by a very genteel, sweet customer service rep. Really great store where we enjoy shopping! Ballard often has sales, so I recommend keeping an eye out and going in at strategic times of year. One of our visits was right before a seasonal change and our designer offered us a floor model at a discount! Also, the catalogs and website are great resources! Some items may be overpriced, but we have found the quality of our purchases to be fair for the prices we have paid so far. I suggest checking out their website first before coming in and letting the designers know your limits. We never felt looked down upon for being clear with the designers about our budget or tastes. Lastly, the staff at this location have consistently been welcoming and kind. I generally prefer to enjoying browsing on my own and approaching staff once I have a decision or a question. However, I appreciate that the staff/ designers always ask if they may help or simply greet me warmly. A small display of sincere effort means a lot to so many folks in the digital age. Keep it up!

After countless of mail catalogs, Ballard Designs now has a Houston home and storefront nestled in…read morethe River Oaks Shopping Center! Ballard Designs Houston is a showroom with eye catching displays filled with home & garden furnishings and accessories. From a friendly staff, welcoming showroom with goods and fabric samples to peruse thru ..... you may just find something for your castle!

This is one of the cutest shops in Houston. From blind boxes to candles to stickers, they sell the…read moremost unique items that I rarely see elsewhere. Also, it's woman-owned! They sell their baggu items at retail price, so I grabbed a laptop sleeve that I've been eyeing for a while. Turns out the design I bought was sold out on the official baggu website, so I'm very happy with my purchase. The store was a bit on the pricier side, but it's also just a fun experience to look around. The worker that I talked to was super nice, attentive, and helpful!

Love this shop! I found it by chance after grabbing a latte at Un Caffe. You can place your drink…read moreand food at the waiting table in the front area while you shop around. The blind box wall definitely got my attention! Picked up some Smoko blinds but they had a great variety including Sanrio and Pokemon. I love the variety of merch here and super unique too! It is now my new go to for gift shopping. The only downside is the difficulty parking but worth visiting! The staff is super kind and welcoming.

Boxwood Interiors is a little slice of heaven! immediately upon entering you feel the warmth and…read morecoziness of the shop. it is filled with the most beautiful chandeliers, designer fabric upholstered furniture, art, lamps, gorgeous pillows, acrylic pieces, French painted furniture and a Farrow & Ball paint selection beyond belief. i look forward to my next visit!

5 stars because Boxwood Interiors carries the Farrow & Ball paint line, and is the only…read moreHouston-area store to do so. Farrow & Ball's colors are so rich in pigment; they just rock. Expensive but worth it. Other nice home decorative items in the store reminded me somewhat of Z Gallerie's selection - but the paint is what I go for.

What a great little store in Montrose!…read more I was looking for some souvenirs to bring home for my kids while in town on business and I found this place on Yelp and I am glad I did. They have a wonderful assortment of unique and well curated gift items including jewelry, cards, tote bags, art, candles, clothing and chachkies. The very friendly salesperson was happy and eager to help me which just topped off the great little visit on the way to the airport. HIGHLY RECOMMEND for unique and thoughtful gifts.

Cute, quaint shop. Lots of unique items and trinkets. Nice place to pick up something special.read more

Go to Kuhl-Linscomb instead! Horrible customer service! Was getting ready to buy items for a…read moreclient. Went in and was basically invisible to the blonde and brunette that work there. Asked a question and got the most blunt unhelpful answer. Ummm I thought this store was in Montrose. I go to stores in River Oaks and receive much better treatment. Heck! Hermes gives better treatment. lol The girls at the store will run down your business. Reevaluate your employees. I own businesses, and would NEVER allow customer treatment like this.

Biscuit Home is so darn well curated. I walk in there, and everything I see I want. There are so…read moremany unique items, housewares, linens, prints. Everything is so purposeful and thought out - whoever does the buying for this boutique is doing an incredible job. We came by on our way to Montrose Wine and Cheese. As soon as I walked in, I noticed they had a huge selection of Christmas ornaments- again, all amazingly curated options! I wanted literally all of them, but I walked away with Dorothy Zbornak from Golden Girls. Come here for the Christmas decor and ornaments. You won't leave without buying something unique.

Bessie, Tristan and Jamie were great! This was my first time at this location as a friend…read morerecommended me give them a shot for new furniture. I'm glad I stopped in. I was able to find some unique pieces at a very good price. Level four is their clearance section so definitely check that out. You were more than likely find an amazing deal as I did. This is very close to where I live in downtown so I will definitely keep them in mind for all of my furniture needs. I really enjoyed the selection of different product here. Bessie is so personable and doing a great job. She really helped me and I can't thank her enough. She is very kind and nice and knows exactly what she's doing. If you live in the downtown area and I need a furniture, I suggest you stop by and meet with their staff. They will help you out.

happy with the last purchase but not planning to coming back. 0/10 of customer service, from the…read moreentire time looking no one greeted us, front desk ladies and dockworkers.

The finest upholsterer in town. Took 2 leather chairs needing stronger filling & feet needing…read morereinforcement. Excellent craftsmanship beautifully finished when promised. This business is our only go-to place for upholstery & furniture repair. They rate a 5* rating for work, professionalism & the highest customer service.

Worst experience ever, took a 1960s designer name sofa to be reupholstered and repaired they…read moredecided to completely change the cushions without even contacting me first. (old cushions were bad and unusable, but they did not even use those as template to replace) The workmanship and details on the underside of sofa very mediocre and sloppy. When pointed out that cushions were changed the lady called me a liar and said there were more cushions and I was wrong, flat out argued with me!!!! DO NOT use these guys EVER!!!!

We often shop here for the holidays. It's fun to browse the aisles and you can find something for…read moreeveryone! Parking: They have a massive parking lot around the main building, as well as parking around the other buildings as well (since the shop covers several buildings and a pretty big area). They also have valet. Selection: Being such a large store, there's a ton of selection. You can spend HOURS shopping here. I rarely make it past the main building since the other parts have mostly furniture, linens, dishware, and such, but one day I do plan to explore all of them! The selection in the main building includes menswear, womenswear, kids, travel, stationary, games, makeup, kitchen appliances, books, pets, and holiday items. When you first enter, the displays there revolve depending on the season. Though a huge selection is great for finding a lot of things, it can also be overwhelming. I also find that they sometimes only have one of an item I'm buying or run out of items. Prices: The prices here are high, but what you would expect for the brands they carry. Service: The service can be hit-or-miss. In my experience you are rarely greeted or checked in on while shopping, which isn't a bad thing (as someone who likes to be left alone while contemplating my purchases I'm all for this!). However it does become an issue when you need help with something. There are also small service related moments that, while not horrible, can be frustrating. Most noteworthy is when you're trying to check out, the lines are more of a mob of people since the way to line up isn't clear (especially at the main central checkout). So you may get skipped or cut and the cashiers don't really handle this. Another issue for me recently was that I opted to get some Christmas gifts gift wrapped in store when the cashier let me know that was an option. Several things went wrong when I tried to pick them up though - First there was again no clear line and I accidentally skipped a lady that was waiting for a while. Then they could not find my items - a quick stop in to pick them up turned quite long because of this. Finally, they were wrapped (though quite well) in plain paper and Kuhl-Linscomb branding. While the branding was fine, the reason I opted for this option was for holiday paper (they were toys for a 2 year old for Christmas). This should have been made clear at the start, because I didn't have time to re-wrap them afterwards. Ultimately it wasn't a big deal, but frustrating to lose so much time to something that I won't be choosing to do again. Overall though I definitely recommend coming here and shopping around!

Well, where do I even begin? Today I stopped by Kuhl after leaving Target, and what should have…read morebeen a simple, pleasant visit turned into an egregiously disconcerting experience. Upon entering, I noticed a short Caucasian man near the Alabama Street entrance. At first, he looked like a regular shopper, but I quickly recognized him as the owner from previous store publications. What unsettled me immediately was seeing him peering into my Target bag, as if trying to assess what I had purchased. Perhaps he didn't realize I was watching him while he was watching me. As I walked through the store, the sense of being surveilled intensified. Every time I turned around, the owner was directly behind me. I also observed him on the phone, and shortly after, a man in a yellow shirt and khaki pants began following me as well. When I moved, he moved. When I paused, he pretended to rearrange items on the shelf. The behavior was blatantly obvious and deeply uncomfortable. To ensure I wasn't imagining things, I intentionally changed directions yet both men continued mirroring my movements. When I finally confronted one of them and asked, "Sir, are you following me?" he nervously replied, "No, no, no," even though the truth was painfully clear. This message is directed to the owner: Racial profiling your customers is unacceptable, demeaning, and profoundly unprofessional. I have patronized this store many times, and to be treated this way is not only insulting it is disappointing beyond words. PS: People of color spend money too.

We had a great experience at both locations of LAM BESPOKE. We ordered a beautiful couch & an…read moreaccent chair & a sideboard cabinet. We are moving out of state so they held our items for a few weeks so we could rent a UHaul & pick them up. The young men were very nice & loaded all items very well. All the sales people were incredibly nice & professional. We will be back for sure!

I love this place. I've gotten several decor items, including pillows, books, and the like. The…read morestyle is very upscale and not nearly as expensive as custom made items, but still look beautiful!

been thrifting here for years and always manage to find absolute treasure! it does take some…read morepatience to dig through everything, but that's what makes it so rewarding :) the selection is amazing: boots, purses, tops, coats, furniture, kitchenware, and all kinds of little trinkets, each piece with its own personality and such a steal on value. the volunteers are also so sweet!

My review is from the standpoint of a potential consigner. I tried for a couple of months to move…read moreforward with consignment of a collection of items, Cambodian antiques. I submitted the form for a collection to the art department. The confirmation of submission email I received indicated it might take up to a week to get a response, so after a couple of weeks I sent a follow up email. I never got a response to my submission or to my follow-up attempt. I then forwarded the email to the main email address for The Guild, and again, nothing. I waited a while and then reached out again to follow up. No response. I also attempted to reach someone by phone. This process was really exasperating, and I eventually gave up and took my items somewhere else. At the very minimum, their confirmation email should've indicated it might take weeks or months to receive a response, if that was the issue. If they did not want the items, all it would've taken would have been a one-line email to let me know. I followed all the instructions on the website. I couldn't bring the items in because the website indicated you could only bring one or two items in on the designated art day, and that if it were more, that you had to submit that form to the art department. It is bizarre to me that I would receive no response to my submissions through these official channels. I also sent a follow up email indicating how unhappy I was with my experience, and I received no response to that either. My advice is to take your items somewhere else for consignment. It is not worth the trouble to do it at The Guild. It was a complete waste of time for me.