Orkin has to be one of the worst pest control companies I've ever hired. After paying them $97.43 monthly for termite control and $37.89 for pest control over $1,623 in a year I found dead termites scattered throughout my home. I called them for the first time. Their inspector walked around, said I didn't really have a termite problem, never lifted a single bait station off the ground, then quoted me $7,000 extra to treat the attic. If I don't have a problem, why quote seven grand for treatment? And if they did want to treat the attic, why did they refuse to do anything about the termites I found on my floors at ground level? Their guarantee was worthless. Total rip off. read more

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I Would never recommend orkin to anyone. From the beginning they tried to sell us a $40,000 package for a rodent issue. Let me remind you we've only ever seen ONE MOUSE. No droppings. Nothing. The least expensive package they had was $650. So we took it so we could get rid of this mouse. They showed up the next day unannounced and set traps. They said they would return next week to check the traps. No one shows up. The next week after that comes. No one again. I called and they said there was a scheduling issue someone would be out that Thursday. Thursday comes nothing. Call again the next week (week 3) they said there was ANOTHER scheduling issue and someone would be out friday. I told them we wouldn't be home were are going out of town Thursday at 12. They insured me someone would be there first thing Thursday morning. Thursday comes and by 12 no one still had shown up. I call AGAIN and let them know this is the third week no one had shown up and I want a refund. They try and talk me into another service free of charge. I told them no I want my money we are done. The next week ( week 4 ) someone ranom shows up un announced AGAIN to check for traps AFTER I've already canceled and requested a refund. I call the office AGAIN and let them know someone was at my house and she said "no one should be there you aren't even on the schedule". ABSOLUTELY MIND BOGGLING. it has now been a month and we still have no refund. They keep telling us "higher ups have to approve it". My husband called this morning and someone from the national line answered and said our refund was issued may 21st. (The last day I spoke with them and was told it has to be approved by higher ups). Its now June 4th and it still hasn't hit out account and the traps haven't caught anything but dust. Save your time and sanity and use another pest control company because orkin is NOT IT. read more

Had gotten this service because I had mice around the attic but they did not resolve the issue instead they sold me their insect spray control so I don't recommend using them for mice control in addition to the insect spray because there has been more bugs coming inside my home and I told them I was not satisfied with it said they couldn't give me my money back, but the guy who showed up said if I was not satisfied money back guaranteed. Don't bother calling these guys you're better off just buying poison and your own spray at Walmart or any other stores read more

Very poor service and no communication. Although they will schedule your annual inspection and termite bait tap inspections they do not understand the concept. Instead they will call when they are in the area. This does no good if you have a weekend ranch or vacation home and no one is around to open the gate. Also, you can only get their answering service, no one actually works there. Unbelievably poor service for a national company. John Hammond Colmesneil, Texas read more

Lintoln has been coming to my home monthly for pest control, and I couldn't be happier with his service. He's always on time, super polite, and has a great attitude. You can tell he genuinely cares about doing a thorough job. Whether I have questions or need something specific addressed, he listens and makes sure everything's taken care of. It's rare to come across someone as consistently professional and kind as Lintoln. I really appreciate his hard work, and it gives me peace of mind knowing my home is in good hands. read more

Had a contract with them to spray for insects around my establishment every month. 7 months go by, I still have insects. They wanted to charge me more money to sprat more "chemicals" around and inside the building but I declined. So I waited for the next scheduled service to come so I can watch the technician do his job. Turns out he only sprays half of the building and when I asked him about the spot he didn't spray he told me he had already sprayed there which he didn't because I WAS WATCHING HIM THE WHILE TIME!!!! If anyone is reading this, call palmer pest control, he's very reliable and reasonable. read more

Let me start by saying when you call them, you will get their call center. Every representative I had spoken to was so sweet and extremely helpful. From there is where it goes south. Orkin was recommended by a company in Houston that no longer services the Beaumont area. I made the appt and Orkin was supposed to show up between the hours of 4 and 6. I called the call center (Beaumont Number) because they never showed up and the representative did show that I was scheduled for an inspection. She called their service department and was told that they were closed and everyone had left for the day. I ended up calling another business because first impressions mean a lot...and I was unimpressed. the yelp reviews are terrible regarding this location...I should have paid attention. read more

I got what I deserved for not reading the reviews, an unprofessional technician that didn't want to work today because it was raining. According to him he was a hour and ten minutes late because two people were out. I do not recommend the place in Beaumont Texas. No one called to say the technician would be late, he just showed up when he felt like it and left the same way. I cannot believe orkin is allowing their name to be represented in this way by this location. If you want specifics just ask read more

This is by farrrrr the worst experience I have ever had with any company. The office staff is horrible with email/text communications and when confronted they are rude. I would never recommend this service to anyone ever again I've called serval locations in hopes my complaints reach their home office. 0/5 would never recommend read more

Please train your employees to be professional and keep their personal opinions to themselves when at a client's home.