I paid nearly $400 to Orkin to take care of the mice issue at my house in Butte. After 2 services over 2.5 months, we still had mice. I called Best Pest Control and after 1 service, the mice are gone. Orkin missed simple entry points for the mice so they continued to come in our house. The second time they came, they didn't even do anything! I asked for a refund and nobody will get back to me about that. Complete waste of money. read more

I scheduled a service with Orkin and even received a confirmation email. This service required me to remove everything from my kitchen and bathroom cabinets, and then thoroughly clean the spaces before they came. The appt day came and nobody arrived. I called Orkin only to find out that my appt had been moved to the following week. I got no phone call, text, or email regarding this change. It had taken me days to go through all of my cabinets, and I had to take a day off of work, and the Orkin agent had little to no sympathy. They didn't offer me a refund of any sort and were reluctant to even call the technician to see if he could fit me in somehow. While Orkin may be able to rid your house of bugs, I strongly recommend going with a different company who actually cares about their customers and values communication. read more