Spent $1200 in 6 months. Still had to buy my own stuff. Never took care of what I originally called about. Asian beetles and stink bugs. Canceled service a the manager said for my trouble they would come spray complimentary (normal price $300). Set a date and never showed up. Then they have the nerve to text me and ask me to come back....no thanks. Terrible service, a lot of lies. read more

Awful experience. "Available 24/7" is not true. A Sunday morning and I can't get a hold of anyone at all. I've tried every number I can find. Finally speak to the person on the "emergency" line, go through all this trouble to verify my account (my roommates account) only for him to tell me, "Okay yeah, you can go into your portal to find out what kind of poison your dog just ate." I said, "You can't access the information to tell us what kind of poison was used?" I'm sorry, what is the point of the emergency line?! My roommate never logged into the portal so is unsure if she is going to be able to find out, but is trying. It is very important to know this information in this situation to know how to treat the animal. read more

If I could give this place ZERO stars I would! One day I was home and got an alert that they in my area and notified me when they arrived. I saw them pull into the street across from my house. They sat in their truck and never even got out. Then I wondered why they left about 10-15 mins later. I called and they contacted the technician. Said he was there and sprayed outside. LIARS!!! Said they would come back and spray and I told them no! Let me talk to someone in charge. I did and cancelled my service and got a refund for that service. WHO KNOWS HOW LONG THEY HAD BEEN CHARGING ME FOR SERVICE FOR DOING NOTHING!!! AT $100 PER SERVICE CALL/MONTH TOO!! THEY WEREN'T EVEN APOLOGETIC!!! I WOULD NOT RECOMMEND USING ORKIN AT ALL!!! BEWARE!! read more

Robert was very thorough and polite easy to talk to and very good at reading a room I liked Roberts confidence and mannerism.. I think I finally have someone I can trust to do a pleasing service thank you.. read more

Great service! Justin Hatcher is very friendly, reliable, and knowledgeable. GREAT TECHNICIAN.

I reached out to them in November with some issue in our attic, they came out and told me there was mice issue. Got me to purchase the exclusion then offer pest control . They put down the mice glue and told me the product was so good and could take care of the problem right away, but it didn't do anything. Then I reached out to them again after the new year since the problem was still there, they came back and out down different type of poison and still not doing anything. They said they will call back to follow up but never did. I had to keep calling them to see if they can come back and treat the problem again. Terrible customer service, not effective results and will not recommend them ! read more

They were not on time and they did not do a very good job. Every room of the house was not sprayed. i found bugs every where you need to come back and do it again or we are not paying you for your terrible service. read more

Their pest control services aren't bad. If they ever come out and tell you that you have bats or other critters in your attic and want to replace your insulation, get a second opinion. They promised reductions on my cooling and heating bills. So far, my cooling bill has done nothing but rise since they did the replacement this summer. My electric bill was much higher this summer and we actually had less 90 degrees days than last year. They also dragged dirty hoses over my carpet that resulted in me losing vacation days from work so they could come and try to remove the stains. I'm not looking forward to the heating bills this winter now. read more