I adopted a great little poodle called Parker age 1.5, from north country in Morrisville Vt. The…read moreform asked what situation would cause you to return the dog. I wrote separation anxiety. Sure enough, after a few weeks I realized he had a very bad case. I live in a 2-family home and the other family was complaining because he barked and howled all day. I called the shelter very upset and tearful saying I needed to rehome this little dog. The person I talked to shamed me. She said "can't you just give him a Kong filled with treats." This statement told me she knew nothing about anxiety in dogs. When a dog has separation anxiety, their bodies are flooded with adrenaline and they are in fight/flight mode. They are having a huge panic attack that lasts till the owner comes home. I filled a Kong with chicken and when I came home 3 hours later it was still uneaten. As soon as I opened the crate he grabbed the Kong and ate. A dog with this issue is suffering, not just reacting angerly because you left him alone. Someone should teach this worker about these issues. No dog should ever have to suffer that kind of fear. I am now working with a poodle rescue to rehome this little dog whom I have come to love very much. Also, when I brought Parker (now Dash) home he had a double ear infection, tape worms, and he was chewing his scrotum and needed to wear an Elizabethan collar. This vet trip cost me $280.

The Volunteers working there constantly reminded me that they were doing me a favor by me rescuing…read morethis dog. I was doing the dog a favor by rescuing the dog. Their self importance and narcissism almost made me leave. After the infections and all that stuff that dogs get from animal shelters that are poorly kept turned out to be a great dog, the only problem is they said they gave him shots I told them I need proof of the Rabies shot because I'm going into another country with the dog well that was seven months ago and I'm still waiting for it. After, I tried to call, the phone number is out of service. Too much attitude from them to ever go back or recommend them. I feel sorry for the animals there, they would probably find homes for them a lot quicker if they lost the poor attitude.

Dr. Whatman is the best, has saved my friend's dog from a kidney operation that another vet wanted…read moreto do by a change in food. Saved my cat from a serious, chronic diarrhea problem by simply a food suggestion and did all sorts of amazing diagnosis. She really cares about the welfare of your animal!

Great cuts for my schnauzer. Best grooming on him in many years. Very busy but worth the wait.read more

From the owner: -Endroit propre et sécuritaire pour vos amours. -Coupe de…read moregriffes 5$ pour petits chiens et chats gros chiens 10$ -Vidange de glandes 5$ -Tonte de chats sans sédatifs -Tonte de chats 37$ - + de 20 ans d'expériences

A complete and utter disappointment for myself but most importantly for my now deceased dog Simba…read more Sadly my regular vet left his practice and I was in need of a new one. At the beginning, for normal vet care they were sufficient, but later, once my dog began to show signs of illness, such as peeing in the house, lethargy, no interest in walks anymore, etc., which I reported to them, I was shut down time and time again and told my dog was fine. We had blood tests run and heartworm test done, all the vaccines they could load into my dog (6 at once on one occasion) and medication for his allergies. 5 weeks before my dog's horrific death on my front balcony I once again went in to tell them something was seriously wrong with my dog was once again told there was nothing wrong with him, even though at this point he would no longer walk. I was told an arthritis shot should be considered. He was 7 years old after all. A few weeks later my dog collapsed and had to be lifted in to a wheel barrow (he was 130 pounds and we could barely lift him) to try to rush him the the DMV in Lachine. Sadly he died in the back of our truck before we make it. I called Poirier O'Brien to try to get some sort of clarity on why my dog was dead. A vet who I had never dealt with before called me back and told me, to my horror, that after her review of the file the test results in my dog's file indicated that my dog had cancer, something that Dr. Emily Thompson had somehow missed. I now have to live with the fact that I let my dog down, that my dog must have suffered horribly with pain from cancer and finally a horrifying death which I won't go into detail because it simply hurts too much. I normally don't leave reviews but I think in this case I would not want anyone to go through what I, but more importantly my dog, went through. My last note is that I thought perhaps the owners would have the kindness or decency to at least contact me but to this day, approximately 4 months later, I have not heard a word from them. I think that in itself is self-explanatory.

Dr. O'Brien is the best vet I have been to in Chateauguay. I have lived here for 55 years and…read moretried most of them. The clinic is professional and well kept and pleasant. There are private rooms for you and her staff are sensitive and informed when difficult procedures are taking place. Dr O'Brien's love of her job is evident in how affectionate she is with her clients. I have only had one other vet ever get down on the floor with my pet and nuzzle them. But she does this every time. She is professional and thorough, her recommendations are clear, she provides her opinions and as many options as possible and let's you come to your informed decision. When providing the options for treatment Dr. O'Brien advised us on the cost, laid out our options with all the varying paths and we chose together how we would figure out the problem. Actions were taken on a step by step basis as in many things it is not always easy to diagnose precisely without tests. I don't think a quality vet practice is cheap to run. This is a reality and in many ways you get what you pay for. But above this there are somethings that money can't buy and that is a bed side manner that is second to none, humanity and caring, this woman and Dr. has it. The other Dr's in this practice are like minded and this makes them a strong unified team. If money is a problem, speak up, she will do her very best with all options to find you what are your best options to look after your family member. She certainly did this with us. Her follow up personal phone calls are something I have never seen before in any vet. When you want someone who cares and is experienced and only wants what is best for your family member when they are at their most vulnerable. Go here, She is a wonderful human and a great vet.