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    Rocfort Photo Studio - Studio Photo Session from Online Rocfort Photo Studio Posts

    Rocfort Photo Studio

    (4 reviews)

    Terrible customer services unfortunately they have a contract with some daycares & thats why we…read moreused them I purchased a package for my son and also paid $10 EXTRA for a digital copy which I do always to my surprise the digital copy was sent with huge watermark in the bottom corner mind you this has never happened before when I call to see if they can fix the issue for me the lady caught a huge attitude with me super uneducated hialeah style I literally told her so now we pay to promote you? they should've disclosed that NOW the picture will include a watermark no matter what! She replied with you and your $10 ain't doing shit for us extremely rude so a hung up! She claims they are so professional bla bla bla and that is how you treat paying customers save your money and go else where they don't deserve your business.

    My sister spent a lot of money here for my niece's 15's photos and video and the quality of the…read morework was NOT up to par. The videographer lacked experience in angling and getting a full view of the quinceañera. It is unfortunate that we instilled our trust into Rocfort studios to record our memories of this joyous event. I should've taken video with my iPhone I'm sure it would've been better. These people need to step up their game. We are in 2016 and the video quality is was no better than our 15's videos over 15 years ago. We did do the invitations with his daughter which were exquisite and exactly what we hoped for but can't say the same for the video and outdated photos. How can you visit such a beautiful place like Vizcaya and not be able to get good shots. The photos is another story. I do not recommend them if you truly treasure your memories.

    Bella Quinces & Photography

    Bella Quinces & Photography

    (38 reviews)

    My photo session took place in April, and I paid in full in advance. I approved all photos and…read morealbum details months ago, but I still have not received my photo package. I have called many times and been given repeated promises that my package would be shipped "on Monday," but it never happens. The staff and manager say the order appears complete in the system, yet no tracking number and no delivery. Very poor communication and unprofessional service. I do not recommend this store. Mi sesión de fotos fue en abril y pagué el paquete completo por adelantado. Aprobé todas las fotos y detalles del álbum hace meses, pero todavía no he recibido mi paquete de fotos. He llamado muchas veces y me han dicho repetidamente que sería enviado "el lunes", pero esto nunca ocurre. El personal y la gerente dicen que la orden está completa en el sistema, pero no recibo número de rastreo ni la entrega. Muy mala comunicación y servicio poco profesional. No recomiendo ete negocio.

    If I could give zero stars, I ABSOLUTELY would. This review…read moreis coming from a quinceañera, and it's terrible to say that when I went in, it was all for show. You walk in, get greeted nicely, but after that, it goes downhill. Two main things I would like to mention: 1. They judge you heavily if you are not skinny. When they asked for my size, I said a 6 or 8, and the lady who was helping me gave me the DIRTIEST look. Although I'm a size 6/8, I can fit into dresses that are a size 2 or 4, and I tried telling her that, but she did not acknowledge me at all. 2. The dresses are ugly, dirty, and ripped. We were not aware of the dresses' conditions, since you are not allowed to look at or try on dresses until after you put a down payment on your package. It's been 4 months, and my mom has decided to cancel the service due to many factors--also because I found a much cheaper studio that actually cares for their clients and keeps their dresses in good condition. It's been over two months of repetitive calling to cancel, and every time, the person who answers says the manager isn't at the store or will call us back. We have NEVER received a call back. And if I'm correct, why does only the manager have the power to cancel the service? Yes, we understand that once the down payment is paid, we do not get refunds, and we've made that clear to every person we talk to on the phone. We stated that we don't care about the money lost--we just want to cancel the service.

    Orovio Photography - sessionphotography - Updated June 2026

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