Good Place Great Customer Service. Would come back again. They associate was very helpfulread more

I wouldn't recommend this establishment they don't have any warranty and there quality is not long…read morelasting. I bought my daughter a bed it hasn't been a year and the wood is falling apart and "there's nothing they can do" despite paying over $500 for this bed.

Came in at 9:15 left at 9:30. Moe was a great representative and helped me super quick. Got me a…read moremattress I feel like I'll be satisfied with and even helped me with a discount. Gave him the info and price range I was looking for and he wasted no time. Super good customer service and really friendly to me and my family. Thanks Moe!

The worst delivery service ever. Delivered and installed a broken adjustable bed with a known…read moreissue. They left in a hurry instead of taking the frame away. My dad is 92 and was rushed to have his caretaker sign for the bed. They installed the adjustable frame inside the existing bed frame instead of removing the old frame. The mattress is supposed to be "firm" but is soft and mushy. Terrible service.

Great product and great customer service , bought a double pillow top mattress & memory foam for my…read moremom

Despite the listed information, this appears to be more of a hobby than a real business, for the…read morefollowing main reasons: 1) Although there are "business hours" listed (M-Sa 9-9) on Yelp and elsewhere, it seems that the real hours are determined by the owner, apparently by calling ahead. This leads me to the next reason... 2) There is no true business address. The address given (again, on Yelp and elsewhere) is a storage center. Apparently, this is indeed where the owner keeps his stock, but that means that he isn't there on a regular basis to allow for viewing of that stock. As to the stock itself... 3) On Craigslist and other sites, Ortega's is listed as having bedroom furniture/futons as well as mattresses. However, when I called the number while sitting outside of the storage center (and discovered the information above) the owner denied that he sold anything beside mattresses and seemed unaware of said listings. For the reasons above, and since the owner seemed rather unapologetic for the time wasted in determining the true nature of his "business", I would advise Yelpers and others to save your efforts and find a real dealer.

We visited this store at the suggestion of a friend. We were not disappointed. A small shop,…read morelocally owned by Herb, has floor samples of wall beds and cabinet beds. Herb kindly explained the differences and while we couldn't purchase from him for our Arizona home, he quickly made a phone-call to our locale in Az to connect us with a reputable dealer! The products he carries are sturdy, comfortable and practical. Honest, no pressure sales. Go see Herb!

I recently ordered a Murphy bed desk from Murphy Beds CA and had a great experience from start to…read morefinish. The design is professional and sleek, fitting seamlessly into my space without sacrificing style. What really stands out is the functionality--I had my monitor directly installed onto the Murphy bed surface, which makes transitioning the room between an office and a guest room incredibly easy and efficient. It's a smart, space-saving solution that works exactly as intended. The turnaround time was also impressively quick, which made the entire process smooth and hassle-free. Overall, I'm very satisfied with both the product and the service. Highly recommended for anyone looking to maximize space without compromising on design.

When a customer is willing to spend a decent amount of money for new countertops and cabinets you…read morewould think that the owners of this company would be willing to keep their appointment times when it came to quotes. My wife made an appointment for yesterday at 8:00am and we get a text at 8:20 asking if we could move our appointment to 9:30 we had already made plans so we said no it wouldn't that's why we wanted 8:00am. So it was arranged that we would be available today until 1:00pm. 1:30pm rolls around today and no call no show. My wife left for work at 1:00pm pissed that we have been blown off again. I called Nancy Trejo directly and asked her what had happened ? Her response was we were working but if you like I can load up the truck and come over now if you like. That indicated to me that they had NO INTENTIONS of coming over today and didn't even remember we had an appointment today ! I said a simple phone call would have been nice if you were working instead of just not calling. Again Nancy said we can come now if you like. I then said if this is how your company operates then we want no part of it and we are going with another company thanks. Nancy didn't seem to care one way or another. If you decide to go with this company just be aware their communication between customer and company are sub par and if they can't even make a courtesy call about an appointment what would have happened if we hired them to do actual work in our home. Good luck if you do go with this company there are other company's up here that actually make their appointments and are reliable.

From the owner: Your Home is important for you and you are very important for us. We have everything for your…read morehouse.Furniture ( living rooms, dining rooms, bedrooms, lamps, computer desks, mattress, coffee tables and much more) Also we made custom cabinets, granite countertops, windows shutters, Our works are recomended by a lot of customers and we have quality and we work in Nevada, Arizona, california.

Since 2013..... we would give them more than five stars if we could…read more It's always a pleasure dealing with Meridee and Julianne when making our purchases at Johnson Interiors. They are fabulous furniture people, great with interior design options and suggestions and the best customer service you could ever imagine. From sofas to chairs, window coverings and wall art, mattresses and a recent set of nightstands to match our existing bed frame & headboard, all were smooth transactions with delivery in no time. Even if you're just "window shopping" - check out their store, you'll be glad you did.

I normally do not write negative reviews, but after multiple experiences with Johnson Interior, I…read morefeel people should know what happened. About 10 years ago, I purchased a petite lift chair for my mother, who was 85 years old and about 155 lbs . The chair was wonderful -- comfortable, appropriately sized for a small person, and it lasted for years. My mother is now 95 years old, on hospice, weighs about 90 pounds. When Johnson interior sent me an email saying that they were having a sale I decided to buy my mom the chair again for her body size now. ecause the original chair worked so well, I contacted Johnson Interior to purchase the exact same chair again. Oh When I called, I specifically asked for the same model. When I went into the store to complete the paperwork, the owner showed me color options, including a gray chair color . I agreed to the gray color, believing it was simply the same model petite chair originally purchased. What was delivered was completely different. The new chair is oversized and appears designed for a much larger person It said bariatric size-- not for a frail hospice patient. My mother sinks into it, and the material traps heat. One day when I was caring for her myself and lifted her out of the chair, her back was completely drenched in sweat and her shirt smelt like gas and peroxide. She has bumps on the back of her hair line and her eyes had pink circles around them . When I contacted Johnson Interior, instead of helping resolve the issue directly, I was told I had to deal with the manufacturer myself because "too much time had passed." The problem is, I did not discover how bad the chair truly was until I personally cared for my mother for an afternoon Unfortunately, this was not my first difficult experience with this company. I also purchased a mattress from them that was supposed to be medium firm, but the wrong mattress was delivered. On top of that, finally they picked up the mattress and delivered a firm mattress. Upon receiving the Firm mattress they delivered it took off the cover and then it's the second bedroom so when I went in there like a day later it smelt so bad so I contacted the company and said that it smelt really bad . it had a strong chemical/plastic odor. Again, Johnson Interior directed me to handle the problem with the manufacturer myself. I had to file claims, coordinate inspections, and spend valuable time dealing with the issue while also working full-time and caring for my mother on hospice. Eventually, the manufacturer's inspector confirmed the mattress was defective, and I finally received a refund. My frustration is simple: when a business sells a product, they should stand behind it and help their customers when something goes wrong. Customers should not be forced to chase manufacturers, file claims, and manage the entire process themselves. Caring for a loved one on hospice is already emotionally and physically exhausting. These situations added unnecessary stress during a very difficult time. Based on my experiences, I would not recommend Johnson Interior. I would give no stars but it's not possible to do that. What would be improved how about good customer service and giving grace to people who have busy lives and being honest.

Just wow! Talk about an expert in his field. Scott is very knowledgeable and patient. I have an…read moreidea of the couch I wanted, he walked me and husband through every step and every detail, provided different options to achieve a long lasting quality couch. Every detail was tested and measured in comparison to our height to provide the utmost comfort and now the couch is my favorite place to be at home. U wont get this type of service and quality at your big stores. We cant recommend him enough. Thank you Scott for helping us achieve our dream couch.

From start to finish, Scott at Sofa Interiors put my mind at ease about reupholstering our sofa. He…read moreexplained well his suggestions and gave options concerning padding, fasteners, fabric type etc. I was appropriately apprehensive but Scott addressed that directly and clearly. Our finished sofa was not like the old one - it was better! I could not have hoped for a better outcome and therefore felt it necessary to leave my abundant thanks for his efforts. For knowledgable, kind and thoughtful take on proper sofa reupholstering, look no further than Sofa Interiors and Scott. Thanks for knocking that one out of the park!

Malina helped us by picking out the perfect refrigerator for our needs. She was informative and…read moreeager to find exactly what we needed. Delivery was the next day and the guy ( Michael?) Was fast and helpful by telling us what settings to use, then quickly installing the new and taking out the old fridge. Action Appliance will always be our choice!

good people, with helpful info, easy & quick transaction and next day delivery - new Maytag washer…read more& dryer replaced the Maytag units we purchased right here 20+ years ago thank you!!

Precision did a great job moving my refrigerator/freezer back into position after a remodel. Super…read moreprofessional, careful and extremely neat. I had an issue with my icemaker, that turned out to have nothing to do with the move, but Tony came back TWICE to try to figure it out. Ultimately it was an issue with the icemaker itself. This was way above and beyond - the highest level of service and great communication the all the way through. I could not recommend them more highly.

We had a horrible experience when they installed our washer and dryer yesterday…read more I called and they were very responsive and gave me a quote over the phone for a pick up, install, and hall away for a washer/dryer and dishwasher. I was very clear that there were stairs and my old appliances would have to be disconnected. When they arrived they said the office miss quoted me and did not include the hall away so I said that was fine. They did not use much to protect my floors except of one small plastic mat so yes my floors were scratched. I'm not super upset about that. They broke the valves for the washer. They said it was because they shut the water off for the building at first - but that is the only way to do it - my Hoa always shuts the water off. Then they said the valves must have always been broken but I just did a load of laundry that morning and I had not had any issues in 9 years. It was already 4 pm so I had to pay extra for after hours plumbing service. The plumbers noticed that the dryer vent was damaged when they did the repair. I called the vendor back to see if he can fix it and he refused to do so without an extra cost. He actually asked me to go buy the vent at Home Depot. I asked him why and he said that vent was damaged because there was not enough room but my plumbers showed me that it could have just been tucked in and that it looked like someone just pushed in the washer/dryer without any care. Then he said the plumbers damaged the vent when they pulled out the dryer but the plumbers showed it to me right away. I want to point out that I was in property management for 12 years so I know these plumbers well and they come highly recommended by most property managers. On top I realized that the installer told me that the dishwasher wouldn't fix so they didn't install it and still charged me for the install. All the appliances were from a family member who said it was very weird that he said the dishwasher didn't fix because it was just a standard size. So I was over charged and all the damage they caused cost me an additional $800.00 for the plumber and having someone else repair the dryer vent.