Except for being really difficult to find this has been a really good experience. The entire staff…read moreis really friendly, professional & knowledgeable. Dr Pruis was very very knowledgeable & really listened to my dad explain his issues. We left with a course of action for his knee problems. I would recommend thus office highly!

So I was there working with a PT that was excellent. It is an open bay atmosphere and because…read moreconversations travel. As I was leaving, one of the PT's chased me down and verbally attacked me for something she over heard me say. She obviously did not like it. Was extremely unprofessional to attack me in such a manner. She could have said something to my Therapist or she could have approached me in an appropriate manner and ask me if I could be a bit more considerate, talk softer or something. It was amazing. I thought I was being attacked by an ex wife and not someone with that level of education and experience with people obviously in pain. I have cancelled all future appointments at that facility.

This is my second round working with this facility. The doctors, staff, and physical therapists are…read moreoutstanding. The office is clean, friendly, and well-lit. No one wants to be in the situation of needing to see an orthopedic doctor/surgeon, but when it happens, you want to know you are going to a good place. I have had nothing but good experiences with this organization and would go back again if I had additional injuries.

10/10 I have never had a bad experience with Beacon. Everyone is very professional and kind…read more Plenty of parking, easy to locate where you need to go through the building, large seating room, free coffee, comfortable seating, and free wifi. Check in was quick, prep was even quicker, and the entire time my son was in surgery I knew what stage he was in. After surgery they called me while I was in the waiting room to go over the procedure amd any questions I had. Recovery the ladies were amazing and answered everything I came up with after already being asked lol. They quickly got us discharged but did not rush us, we were ready lol.

I never met Dr. Swank, however, his scheduler is very unorganized. My appointment was scheduled on…read more6/23 for 7/9. I got delayed in traffic so I called to let them know that I would be there in 8 mins and was told that I did not have an appointment scheduled. The scheduler offered me an appointment for 7/23 or 7/30. I did not reschedule at Beacon Ortho and would not recommend them to anyone!!

Didn't feel like he listened to me. I got the impression that he prescribes the same exact drugs to…read moreanyone with back pain. He didn't bother to do any additional diagnostics even though he admitted he didn't know what was going on. "If the drugs work, then we know what it was"

its pathetic all around. wait times, nurses coming in having…read moreno clue what you are being seen for after you have already been back. Feels very rushed and not caring and again the wait time is absolutely a joke we have been here for almost 4 hours and nothing is done

If I could give zero stars I would. My youngest daughter experienced one of the worst medical…read moreexperiences in the ER today. As parents that live out of state, we are baffled by the lack of care that she received. She sat in the waiting room , after being taken back to get her vitals, and have a port put in her arm for dehydration, for 2 hours with severe vomitting and diarrhea symptoms. I assume the port was put in during her initial check knowing that fluids and anti nausea meds were needed. To say she was visibly upset during her hours spent waiting, is a complete understatement. I had multiple conversations with her during that time, and between the exhaustion of 12 plus hours of no sleep because of the symptoms, and the lack of any kind of knowledge of what was coming, she was beyond consolation. My older daughter that had dropped her off initially (that has 2 kids under 3 so she couldn't stay with herj , went back to see her sister sittting in the ER room with a port in her arm and a bag of vomit on her lap, as weak as could be. She demanded that her sister either be seen immediately, or that they needed to take the port out so she could take her to a different facility. One of the front desk nurses actually listened to her, and they were told that she would be the next patient taken back and that a "floating doctor" would see her asap, as all of the ER doctors were extremely busy. Said doctor arrived, and the meds were ordered. Pretty quickly, she was hooked up to an IV with fluids and anti nausea meds only to be told as the meds were being administered that she would have to sit in the waiting room with the IV for what would assumably be hours for the IV to be administered. I was actually on the phone with my daughters as the oldest one tried to advocate for her sick sister to find out if there was even just a chair that she could sit on someplace so that she wasn't out in the waiting room with the general population, only to be met with a resounding no. I could hear my youngest daughter sobbing out of stress, sickness, and exhaustion, They were told that if an open bed became available, she was eligible and what my daughter asked if her sister would get the first open bed, she was told no. My oldest daughter than told the person who was "caring" for her sister to take the IV out, during which time she was vomittng, and blood from the removal of the IV was all over her pants. The lack of empathy, the complete disregard for any dignity for my daughter, is beyond unacceptable. It is completely understood that the ER was extremely busy, we knew that was going or be the case with her going in. What we didn't know was the lack of integrity within this establishment

I have been seeing Dr Andrews for close to three years. She is considerate and caring, doing her…read morebest to keep her patients from suffering. I had a total knee replacement in the fall and was immediately happy with the results. I have received compliments from several health care workers that they have never seen a better looking scar!

After a year with my Total Knee replacement, my respect for Dr. Andrews continues to grow. My knee…read moreis perfect, including an almost undetectable scar! My office visits (my other knee is also in need of attention for arthritis) are still pleasant, efficient and friendly. Dr. Andrews explains what I need to know clearly and respectfully to me with plenty of opportunity for questions and a little friendly talk. Even on the most hectic days, I never feel rushed. Dr. Andrews is supported by very competent, friendly staff. i highly recommend the therapists at Cincinnati Sports Medicine with whom she works closely.

If I could give more than 5 stars I would. Everyone here is knowledgeable, friendly and efficient…read more I highly recommend this practice if you are looking for a new doctor's office.

Called twice in a week and can't get an appointment. Nobody answers the phone or checks the…read morevoicemail. Absolutely worthless and unhelpful. It doesn't matter when you call, morning, noon, or afternoon. You'll never actually reach someone.