Strike three, no more business from me. I am fairly easy going. First off, most of the crew is very knowledgeable, I will give them that. I bounced back into the hobby after 10 years. I have 6 aquariums in my home all purchased since September. I have tetras, barbs, and south central and American cichlids in various tanks within my home. I love the hobby, especially the aqua scaping aspect. On my 125 planted tetra tank I wanted premium lighting, so I purchased (4) AI Prime 16 lights for around $1200.00 with tax. One of them stopped working within 2 weeks, never submerged, just turned red and refused to light up. I drove an hour to the store and asked for a replacement. I was told to go through the manuf. After reading multiple reviews online with horror stories of customers having to pay shipping back to AI, and then they refuse to honor warranties I said no thanks. So now I only have (3) lights with an 18' span on a 6 ft tank. Frustrating as hell, but OK, I overlooked that and said fine. Then I asked to purchase a large Gold Saum from their big cichlid tank. The employee bagged it up while I was looking at other fish in the back. My mistake for not looking in the brown bag before I left, I ended up with a Redhead Vieja. No big deal, I lost 2 hours of my day returning to get the fish I ordered and about $20 in fuel, the employee was apologetic and grabbed the right fish for me, so I moved on. My last straw was dealing with Dereck. I went in on Monday and asked him for a Starry Night cichlid. I showed him a video of my 180 setup and gave him a list of fish that I kept within it. He told me that the STarry Night would be just fine due to all of the hiding places and he pointed out that my Jack Dempsey's were much smaller than the Starry Nights and assured me it would be fine. He then showed me a tank and said they were in there. I said, where I don't see them, are you sure these are starry nights? He replied, "Yes, they are juveniles they don't get their chips until about 2 years". A Starry Night cichlid is a rare African from Madagascar and is compatible with South and Central American cichlids. But I have never owned a juvenile, I just did some research on the species and did not know if they looked completely different as juvies, so I took his word for it and took 3 of them home. I am looking at these fish in my 180 with all S/ C American cichlids thinking this can't be right. So, I Google searched "juvenile starry night cichlid" in images and NOTHING looked even close. I am scratching my head thinking they look like African Haps. So I search again under "Starry Night African Haps" and see star sapphire cichlids and realize this guy sold me the wrong fish. OK, no big deal, empty the rocks, driftwood, and scoop them up. An hour later and 2 towels on the floor I brought them back 20 minutes before they closed. One thing that was super frustrating was the fact that I didn't bring my debit card, and they said they couldn't give me a refund without the card, so I was forced into searching for fish to make up the $120 difference in store credit that I really didn't need or want. It was a Monday evening, so stock was low, and I didnt want to make a third trip seeing they are over an hour from my home and visiting the store usually eats up 3 hours or more round trip every time. I ended up buying some pearl scale koi angels for one of my planted tanks and was able to buy ONE Starry Night like I originally wanted. I left with my angels and 1 starry night cichlid. The next day I woke up and found the starry night dead and floating at the top of the tank. My Redhead Vieja was biting at it so I grabbed the net, drove over an hour back to the store only for Derek (the genius that sold me Star Sapphires instead of Starry Nights) to tell me he needed the original receipt (even though they could have easily looked it up in the computer) and a water sample. I said, your kidding, right? I told him that my water parameters are perfect, I have well water and a natural PH of 6.8. He said it says that I need these two things next to the register. I said you know I just bought this fish, and have driven out here numerous times, and you know I told you the tank he was going into, and you know you said the fish would be ok, and they are guaranteed, and you know I live over an hour away. I told him I am not spending $30 in fuel and 3 hours to bring a water sample when you have water in the bag with the dead fish. He said that is the store policy, I I asked, if he'd make an exception, I've spent like $3k in this store in the last 2 months alone. He said that the store policy. As I turned and walked away, I told him I wouldn't be back. He started laughing at me with his co-worker as I got to the door. This is not the way you treat customers. I am not a difficult customer, and I am very easy going, I've overlooked a lot of mistakes that cost me a lot of time, let alone money, but this was strike three for me. read more

I love this aquatic store! They have such a large variety of coral frags, polyps, and fish! This store does have more expensive products and live animals than other stores but their quality is top notch! My boyfriend and I used to come here to browse when we first got into fish. Now we both have several tanks and are into the hobby enough to feel comfortable shopping in OSAs price range. My boyfriend got some coral frags that were on sale. 3 for 30$ and a set that was buy one get one free. He loves having them in his saltwater tank and they look so good!!!!! I was looking for a live culture of daphnia for some fish fry. Although they did not have any in stock I got some great advice on some cultures of micro worms I can order online from a staff member there who breeds the same species of fish. read more

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A great place we found after bought our tank elsewhere. They were helpful and knowledgeable on what would work together. They didn't care that we got our tank elsewhere either we got the same level of help as if we did. They did have a tank sample that was the same size as ours so they took the display apart. Then as we chose things they put it in that tank so we could see what we liked and didn't. We told them what we were looking for and then they gave suggestions. Also with it being a pandemic everyone had mask on and social distanced when we could. It was also nice supporting a local business at this time. read more

I don't consider myself a knowledgeable "hard core" reefer, but I purchased a 90 gallon tank to upgrade from my 55 gallon. I did not feel at all comfortable setting it up by myself, and had a really hard time trying to find someone to do it for me. My only knowledge of OSA was from the Keep on Reefing Show last year, (where they were also extremely patient while I tried to make up my mind between 2 hammer corals) and instagram, where they just crack me up. Anyway, I thought my 90 gallon wouldn't be worth their time. I finally contacted Scott through direct message on insta, and he IMMEDIATELY got back to me (funny story, not to be shared, Patrick & Liz!) with an enthusiastic response and a contact number. This tank sat waiting for MONTHS, and I think it was installed within a week or two after contacting them. The install went perfectly. I didn't lose one coral or fish. They've been back twice since for maintenance while I continue to try to make my own water, and they are very patient experts!! Today I even had a delivery of corals and fish! I could get used to that!! I'm still trying to get to the retail store, due to family issues, weekends are pretty tied up, but I will definitely get there soon. I can't express enough my gratitude, and their professionalism, from the speedy service to not a drop of water anywhere but the tank. Great people, great product, great service. OSA, you guys ROCK!! Keep up the good work!! . Important to note that some things in the tank came from Colchester Pet Shop and Shoreline (now sadly out of business) read more

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o...overpriced s...satisfaction never guaranteed a...And they could care less long time fish keeper sees past the fancy tanks. The funny thing is half the staff know nothing about fish. But it's the owner who doesn't appreciate a solid customer. Thank God there are places like aqua huna where you get better fish for half the money! osa may seem fine until you run into a problem, then it's goodbye and dont care time! read more

Hands down the BEST place to get freshwater fish/ live plants or salt water fish/coral. We have been going to other stores in the area looking to fill our new aquarium. We are so happy we found this establishment. Beautiful inside ,clean, friendly knowledgeable staff. We won't go anywhere else now. The fish are beautiful there. Definitely check it out! read more

Love this place, great selection. Prices are a bit high on some items and corals, but overall great helpful staff. Tho feel a bit rushed at times. Best selection of coral In Rhode Island Hands Down. I go here for all my saltwater needs. Corals are well kept, haven't seen any pest personally while looking and inspecting tanks are really clean, great flow, top of the line equipment. You can shop here and feel at ease knowing your have a healthy coral. Most I have seen in store for a few months if not longer so I'd say it would be safe enough if you trust there tanks not to quarantine the coral as they don't come and go as fast as the amazing fish. read more

By far the best aquarium store I've been to. This place is serious, gives you that nostalgic feeling of being a kid again and having to be dragged out by your parents (only now it's your spouse)! This place is always clean, tanks sparkling and they always have a great and varied selection. The knowledge of the staff blows my mind. I drive an hour each way to get here and it's so worth it that I'm here almost weekly! read more

Wow! This place is absolutely incredible. I've been truly amazed by the diverse livestock at OSA. The other thing that's very noticeable is how healthy and lively every creature in the place looks! Anything I've bought here has been thriving from the moment it hit my tank. The staff are all very friendly and they possess an impressive level of expertise. The prices are decent here too! This is a very impressive aquatic center for sure. read more

Scott is awesome and so knowledge! He is always so enthusiastic and helpful! He sells freshwater fish, saltwater fish and corals at very reasonable prices!! Best prices in RI for your aquarium hobby!! Following him on social media is the best way to know what stuff he will be getting in. One time I messaged him through Facebook asking what fish he had. Scott sent me a video of what he currently had at the shop which was great and helpful! He also offers a military discount! read more

Favorite place for aquatic hobby. Owner Scott is CRAZY funny and he is always patiently helping everyone with whatever problems they come across with this hobby. I started adding corals in my saltwater tank although it's very addicting, the price is reasonable. Will recommend this place to anyone who want an aquarium. read more

Scott is one of the most knowledgeable and friendly people you could meet. He knows his stuff. He is always willing to help you out learning all the intricacies of owning an aquarium. read more

Great place to shop for aquatic supplies. Everyone there is knowledgeable and able to answer all of our questions. Amazing selection and their livestock is high-quality. We have made purchases there 3 times this year and every experience was a good one. Highly recommend this place! read more

Scott recently upgraded our saltwater tank from a 125 to a 220 gallon. He was so knowledgeable and covered every aspect beyond to assure a smooth transition for the fish. It came out awesome the fish are doing great. I would recommend Ocean State Aquatics to anyone looking to start or upgrade an aquarium. He really impressed me with how much he cares about all the details and makes sure everything comes out to your satisfaction read more

I must say of all the pet stores I've ever been in Scott is by far the most enthusiastic and best owner I have ever met. He has the same passion for saltwater fish, corals, and even reptiles as I do. He gives honest information and even had nothing but good things to say about other pet stores in the area. He also supports our local saltwater club OSRAS.org ! Will make the extra drive just to chat with Scott any day of the week. read more

I recently decided to upgrade from a 32 gal biocube to a 150 gal system. Scott and co designed and installed the tank. I have it in the family room which gets lots of southern exposure sun. the system has been up and running for a couple of months. No algae problem. Cant say enough about how great OSA is. Any question I just text him and he answers the question within an hour or so. Highly recommend OSA. They are knowledgeable and enthusiastic. read more

I have passed this place so many time thinking it was going to be a hole in the wall but after seeing them online (when I was looking looking to order online) I figured I would stop by. To my amazement they have more more corals and frags than I have ever seen in one place and in all price ranges. I was having a reef orgasm when I entered the store..ugggg.... The guys there were so passionate it rubbed off on me. I went there to just buy one coral and ended up buying three! I generally look around to find whats healthy and didn't even have to do that there, everything was GREAT.... With hundreds, if not thousands, I didn't notice one (I mean it) that looked unhealthy. Kudos to whomever set up this business, it's amazing as soon as you walk in the door. Their website doesn't do them justice because all of their corals online just show the premium large expensive corals. however: in the store you can find frags starting as low as $20.00. read more