Strike three, no more business from me. I am fairly easy going. First off, most of the crew is very…read moreknowledgeable, I will give them that. I bounced back into the hobby after 10 years. I have 6 aquariums in my home all purchased since September. I have tetras, barbs, and south central and American cichlids in various tanks within my home. I love the hobby, especially the aqua scaping aspect. On my 125 planted tetra tank I wanted premium lighting, so I purchased (4) AI Prime 16 lights for around $1200.00 with tax. One of them stopped working within 2 weeks, never submerged, just turned red and refused to light up. I drove an hour to the store and asked for a replacement. I was told to go through the manuf. After reading multiple reviews online with horror stories of customers having to pay shipping back to AI, and then they refuse to honor warranties I said no thanks. So now I only have (3) lights with an 18' span on a 6 ft tank. Frustrating as hell, but OK, I overlooked that and said fine. Then I asked to purchase a large Gold Saum from their big cichlid tank. The employee bagged it up while I was looking at other fish in the back. My mistake for not looking in the brown bag before I left, I ended up with a Redhead Vieja. No big deal, I lost 2 hours of my day returning to get the fish I ordered and about $20 in fuel, the employee was apologetic and grabbed the right fish for me, so I moved on. My last straw was dealing with Dereck. I went in on Monday and asked him for a Starry Night cichlid. I showed him a video of my 180 setup and gave him a list of fish that I kept within it. He told me that the STarry Night would be just fine due to all of the hiding places and he pointed out that my Jack Dempsey's were much smaller than the Starry Nights and assured me it would be fine. He then showed me a tank and said they were in there. I said, where I don't see them, are you sure these are starry nights? He replied, "Yes, they are juveniles they don't get their chips until about 2 years". A Starry Night cichlid is a rare African from Madagascar and is compatible with South and Central American cichlids. But I have never owned a juvenile, I just did some research on the species and did not know if they looked completely different as juvies, so I took his word for it and took 3 of them home. I am looking at these fish in my 180 with all S/ C American cichlids thinking this can't be right. So, I Google searched "juvenile starry night cichlid" in images and NOTHING looked even close. I am scratching my head thinking they look like African Haps. So I search again under "Starry Night African Haps" and see star sapphire cichlids and realize this guy sold me the wrong fish. OK, no big deal, empty the rocks, driftwood, and scoop them up. An hour later and 2 towels on the floor I brought them back 20 minutes before they closed. One thing that was super frustrating was the fact that I didn't bring my debit card, and they said they couldn't give me a refund without the card, so I was forced into searching for fish to make up the $120 difference in store credit that I really didn't need or want. It was a Monday evening, so stock was low, and I didnt want to make a third trip seeing they are over an hour from my home and visiting the store usually eats up 3 hours or more round trip every time. I ended up buying some pearl scale koi angels for one of my planted tanks and was able to buy ONE Starry Night like I originally wanted. I left with my angels and 1 starry night cichlid. The next day I woke up and found the starry night dead and floating at the top of the tank. My Redhead Vieja was biting at it so I grabbed the net, drove over an hour back to the store only for Derek (the genius that sold me Star Sapphires instead of Starry Nights) to tell me he needed the original receipt (even though they could have easily looked it up in the computer) and a water sample. I said, your kidding, right? I told him that my water parameters are perfect, I have well water and a natural PH of 6.8. He said it says that I need these two things next to the register. I said you know I just bought this fish, and have driven out here numerous times, and you know I told you the tank he was going into, and you know you said the fish would be ok, and they are guaranteed, and you know I live over an hour away. I told him I am not spending $30 in fuel and 3 hours to bring a water sample when you have water in the bag with the dead fish. He said that is the store policy, I I asked, if he'd make an exception, I've spent like $3k in this store in the last 2 months alone. He said that the store policy. As I turned and walked away, I told him I wouldn't be back. He started laughing at me with his co-worker as I got to the door. This is not the way you treat customers. I am not a difficult customer, and I am very easy going, I've overlooked a lot of mistakes that cost me a lot of time, let alone money, but this was strike three for me.

I love this aquatic store! They have such a large variety of coral frags, polyps, and fish! This…read morestore does have more expensive products and live animals than other stores but their quality is top notch! My boyfriend and I used to come here to browse when we first got into fish. Now we both have several tanks and are into the hobby enough to feel comfortable shopping in OSAs price range. My boyfriend got some coral frags that were on sale. 3 for 30$ and a set that was buy one get one free. He loves having them in his saltwater tank and they look so good!!!!! I was looking for a live culture of daphnia for some fish fry. Although they did not have any in stock I got some great advice on some cultures of micro worms I can order online from a staff member there who breeds the same species of fish.

Employees.expertise.start to finish expertise .i feel so much better now with fish in my unitread more

Update, unfortunately they no longer sell fish to the public, and seven grown men will completely…read moreignore you even if you try to ask them anything. What a big difference. This place is wicked awesome, thought it might be too fancy for the kids little aquarium fish I was looking for, but they had quite the selection! Very affordable and very knowledgable. The young man who helped us was amazing, and so kid friendly. Highly highly recommend, thanks for all the help!

Ordered $150 worth of fish, upon pick up the store was closing (permanently) and fish had been…read moreshipped for pick up. All looked stressed, 2 were dead but if I didn't buy them they wre "going in the dumpster" since all the tanks had been emptied. Within a week 9 fish had died. I sent an email and they never even responded. Buyer beware- they just want the $.​​

I'm thoroughly impressed by the huge variety of livestock and supplies All Things Aquatic has to…read moreoffer. Every fish we've brought home from here to date has been healthy and full of life, adapting to our tanks and thriving almost immediately. This is more than I can say about any other shop we've ever visited. The fact that this store keeps many rare, expensive species in stock knowing they may not sell for months is very telling. Lots of other shops' business models are based around a "hurry up and sell" approach, because they know their fish will get sick and die if they stay in the store for too long. That's definitely not the case here. I've frankly never seen such clean, well maintained tanks in any other store. They really do a great job of providing appropriate environments to the animals, even the extremely large ones that aren't the easiest to keep. I feel very confident purchasing higher end livestock here, since I know the money won't just be wasted on a half-dead fish that doesn't even survive two weeks like I've gotten from so many other places. Finally, the staff at All Things Aquatic deserve a shout out too! Everyone we've encountered during our three trips to the store has been friendly and knowledgeable. There are no high pressure sales pitches here, just a group of enthusiastic people who clearly love the hobby and want to help you make good decisions. Keep up the great work! We drive about 40 minutes to get to this store, bypassing countless other fish stores along the way, and we're already looking forward to our next visit!

Great local store for all of your saltwater or freshwater tank necessities. I love visiting here on…read moreThursdays with my family. John is a great guy. He is very helpful and knowledgeable about all things aquatic

This is one of our favorite aquarium stores to come to for our supplies, tropical fish and live…read morecorals to stock our saltwater reef tank! The owner John, is extremely friendly and very knowledgeable and his prices are very affordable! If he doesn't have what you are looking for, he WILL get it for you! His weekly order comes in on Thursday evenings and it's like being a kid in a candy shop watching him unveil all the new live stock!!

The staff were SUPER knowledgeable, kind to our kids and patient. We had made the decision to get a…read morefew fish as pets and they helped us pick what made sense based on our tank and desires. No oversell, no pressure just well thought insights and they answered to 1000 questions are kids had too! It was also cool to see that they've built a community around their shop too. Beyond those of us in to buy stuff some they were just hanging out to talk fish--they also gave great feedback and advice!

We've gotten plants, blue fancy shrimp, and the tall Y shaped cholla wood decor…read more Come to this store if you're looking for knowledgeable staff to answer your questions or looking for something specific. Ned's has a wide selection of plants, tanks, stands, accessories, and aquatic life (fish, shrimp, snails, and today I also noticed some little frogs.) Anything you need, they are likely to have or can order and get in a timely manner. You may have a faster checkout from a major chain pet store, however, you'd absolutely be sacrificing the selection, knowledgeable staff, value for money, and great experience that awaits you at Ned's.

Staff was incredibly helpful with recommendations, amazing selections of live plants, drift wood…read moreand rocks.

It's hard to find any business anymore that isn't either completely useless. Or just trying to sell…read moreyou on things. Let alone a little of both. This place is absolutely neither of those things and the first time in a long time I walked in and out of any business and genuinely was thrilled with my experience. Went in for my first time yesterday every question I had was answered with great info. And learnt a lot more that I didn't no walking into the store. Beyond grateful for my experience and will be back multiple times as I keep stocking up my new aquarium!! Was wonderful meeting Steve and can't wait to be back!!

What great service. Rob himself came to help me out with my father's tank. A truly wonderful man…read more Thank you Rob & Seascapes!

From the owner: Specializing In The Install & Maintenance Of Salt Water Aquariums.read more

These guys have been a godsend! I was ill and needed help cleaning my turtle's tank. Which, it…read moreturns out, it's next to impossible to find anyone who will do that! Fortunately, Fish Works helped me out!!! They're extremely knowledgeable and the customer service is excellent as well

I have been a customer of Fish Works for almost 20 years. It started with a 10-gallon freshwater…read moretank and graduated all the way to the 100-gallon reef tank shown here. I've trusted them for my supplies, equipment, livestock, and service, and they've never let me down. ReBecca and her team are reliable and excellent at what they do. I'd highly recommend them.

I love the store down on route three and Kat Coventry. It is smaller than the one in Cranston and I…read moredon't know if they're related but I like the selection in Coventry. They had some beautiful hangers that were reasonably priced and when we looked around we could see other more exotic plants. I would like to go and spend more time there.

A delightful experience picking out a Christmas tree. And we stopped not actually looking to buy a…read moreChristmas tree! 5 footers for $15 to big big big bushy wine pines and balsam firs! The staff were great - they listened, explained a few different options, showed a few different options, and were knowledgable about tree nutrition, maintenance, and responsible disposal at the end of the holiday season. As we were loading the tree into a bitty Corolla, they were equipped and ready to go with netting and other useful aids to tame the tree! I'm no expert when it comes to buying real Christmas trees, but if this is any indicator, I'll be back again next year.