Dr Ettlinger is an amazing diagnostician that truly cares about his patients. He was the third…read morespecialist I had been referred to in dealing with a sudden onset of symptoms and was able to figure out what was going on when each of the other Drs I had seen had not been able to. His thorough exam and meticulous gathering of information impressed me right off, and when he was able to offer a difinitive diagnosis and help me deal with what was happening I was extremely grateful. I look forward to my visits in his office quarterly as he truly does care about each of his patients. I could not say enough nice things about him.

Let me start with excellent service up to today. I got out of surgery at 9am. Their system is down…read moreso they can send in my script pain meds. I live in Olympia. (Closest surgeon to take my insurance). Now I am in incredible pain so I am going to write this right now so surgeons and staff can appreciate the experience of getting out of surgery without pain meds called in or filled. I had no idea their system was down until around 10:30am, four hours after checking in, when the thick sweat of agony began forming at my hairline. My driver took me 45 min to my local pharmacy. It wasn't called in. Called the office, oh our system is down. It wasn't working yesterday either. We have a paper copy for you to pick up. So after major surgery, this acquaintance is supposed to drive me right back and do another 90 min trip because it just occurred to the office scripts were not getting transmitted to pharmacies. Well, we hope it will be fixed by tomorrow. Have you ever recovered from surgery without meds? Sleeping with no meds after surgery? I am sorry to say this is the third time and for the exact same reason: it was forgotten. Different doctors but this appears to be a reoccurring problem for this profession. I make my kids do their homework the night before. I make sure the bag packs are by the door in the morning. Get my gist? I can't sleep and can't eat in this much pain. I am also a single mom of 3. My parents are boomers so they won't help because it interferes with their Colombo reruns. I really depend on professionals to be professionals and consider my wellbeing. I am depending on you to help me through a very rough process. Right now I cannot recommend Puget Sound Orthopaedics based on the inability to ensure I don't unnecessarily suffer.

Five stars for the medical team, zero stars for scheduling, phones and leadership…read more I've been dealing with EMA for nearly two years and it often seems as if no one there below the rank of physician can operate a telephone. The causes of this collective developmental disability are a mystery, but the bureaucratic disease is real. The office is fully staffed. I know that from firsthand experience because I've been there five times. The parking situation is awesome. The location is stellar and easy to reach. But the front desk? The folks working the grill at McDonald's look like rocket scientists by comparison to EMA's admin people. Why is answering the phone in 20 rings or less so hard for them? Why can't EMA call referral patients to book appointments with them? Every time I cite EMA's Wesley San as my preferred physical medicine specialist the referring spine doctor tells me EMA will be calling me to make an appointment. However, that promise has not been fulfilled once in five tries in the two years since I tore up my back. And no one answers when you call EMA's main number at 253-272-9994 to try and make an appointment. Especially around lunch time, which apparently runs from 10 a.m. to 3 p.m. at EMA. Good luck booking at EMA via MyChart, as you can with nearly every other MultiCare office or affiliate, because EMA doesn't use it. Why? Apparently, managing physician Kashif Saeed thinks they're so incredibly efficient they don't need it. I've had a wonderful experience with Dr. Wesley San at EMA, who is awesome, but I'm no longer either healthy enough, persistent enough, nor intelligent enough to navigate my way through the EMA front office team to him. I know I'm not the only frequent flier at EMA who is sick of this crap. Because their reviews are full of similar stories, What's the moral of the a story? When you create an administrative situation where the only way a patient can get through to their physician at EMA is to write a negative review online, guess what you get? You're reading it. Look Kashif, if you are too busy to run the admin side of the business at EMA then hire someone else to oversee it and focus on physical medicine. Because this isn't working.

My test resulted in a misdiagnosis of ALS from someone un qualified to do so. Since - I've been…read moredenied care due to diagnosis. Even had a doctor tell me he saw no signs but treating my back pain would be considered a waste of time. Thrilled to see they have closed this location. I've had 2 1/2 years of hell

The staff were very nice and professional and the clinic was clean and tastefully decorated. The…read moreTMS treatments did not give me any relief at all. I would have hoped that at the half way point a reassessment would have been done with a change in the treatment plan. The treatments greatly increased my anxiety level and caused very bizarre dreams. I had high hopes for some level of improvement and was deeply disappointed when it did not happen. I was $2000 out of pocket along with 30 5 day a week appointments which was very stressful while trying to work full time. TMS can be very helpful for many I just wish there was more monitoring by the staff when it became obvious it was not working.

****Added note**** I received a call today from Neurostim about the money taken from my account…read more There was a misunderstanding and it was fully refunded with sincere apologies from a staff member for the mix up. I'm grateful that I was wrong in assuming it was done purposely and can totally admit my mistake for jumping to that assumption. The call was courteous, professional, and seemingly heartfelt. Thank you Asha, I'm extremely grateful. I'm changing from 1 star to 4.

I originally went to doctor young because I had been in a head on collision and needed treatment on…read moremy back and neck which was a good experience. I got diagnosed with a very serious health issue and decided that I would continue my care with him as the chiropractic side of it went great. I've been going to him for this for a couple of months and now that my health issues are getting worse I've had serious issues sleeping and can only sleep for like 10-15 minutes at a time then up for hours and it is keeping me from being able to go to work because I don't have the energy as I'm not getting close to the amount of rest I need. I went to doctor young and I explained to him that I needed something to help me sleep at night because I was getting 0 to an hour of sleep a night and I needed to be able to go to work and function. He prescribes me a "natural sleep aid" and says this will help me sleep. So I spend 25+ dollars for the medicine and go home and take it as soon as I get home because I hadn't slept in 24 hours and had to miss another day of work so I figured I'd utilize the day to sleep and rest. Long story short I ended up taking about 5-6 of these pills that were supposed to help me sleep and never got tired and was up all day and all night. Insurance doesn't cover the natural medicine so all the medicine has to be paid for out of pocket. So I was very upset that I paid 25+ dollars for 30 pills I call and asked for him to prescribe me and actual medicine at the pharmacy that would actually help me get some sleep and his response was that the medicine he prescribed takes up to 6 days to start working..... 6 freakin days!!!!!! I told him from the beginning that I needed something to help me sleep that night not in 6 days. Never have I felt so upset when he knows what I've been diagnosed with and the issues I was having. Dr Young is about lining his pockets and not helping his patients. Not to mention that he is as filling out my leave paperwork and instead of putting down a realistic time frame that I'd be off work which is around two months he puts down that I'd be on leave for a year!!!! Like it was denied immediately!!! What kind of idiot is this clown. I was sitting there to answer any questions and he never asked how long my treatment would be and I assumed because he was my primary he was in touch with the other doctors but apparently not. This guy totally screwed up my paperwork on top of selling me something the wasn't helpful. I would NEVER go back to this guy. He has totally set me back and now I'm left scrambling to find a new primary care doctor and only have so many days to resubmit my paperwork. Very unprofessional to say the least!!!!!

Dr Young is amazing! He is treatments are always so thorough, even my husband said he is the best…read moreChiropractor he has ever seen. I always leave feeling so much better than when I walked in! The office staff are so kind as usual! I have been going to Dr. Young for several years and when I am in town, I make a point to see him. No trip to Washington is complete without seeing Dr Young!

Nice Doctor, very personable and professional. He was also very knowledgeable and gave me a steroid…read moreshot so we could evaluate any further need for MRI.

I was a patient of Dr. Arroyo's at Puget Sound Orthopedics in Lakewood Washington. I couldn't have…read moreasked or anything better in the doctor. He is extremely intelligent, you can tell that when he took on this education that he did it to help people from the depth of his heart. I have had surgeries from other doctors who were not able to get my shoulders secure. The surgeries done by other Dr's would still fall out of joint very easily. Dr. Arroyo was very thorough with explaining the different kind of surgeries that he was going to do on each shoulder. One was done 4 years ago and hasn't fallen out of socket I feel very secure with it. The other one he completed one year ago and I only had 75% of that bone left but he was able to take a tendon from another part of my shoulder and secure that portion of the bone that was missing from that tendon. I never thought that I could use my arms again without considering the possibilities of them falling out of socket. I am sincerely grateful for a doctor that is so caring of his patients. With this particular surgery he did only two doctors in Washington state are able to perform them. When I was in between surgeries my insurance had changed and the doctor's office didn't accept the insurance that I had. I sent Dr. Arroyo a message directly to see if there was anything that he could do because he was the on of the only doctor's that could perform this surgery. He told me since I was a previous patient that he would be able to work with the insurance company and the doctor's office to get the office to be able to accept my insurance. It was hard for me to say goodbye to him, he truly changed my life.

I have been a patient here for years seeing Dr. Julia Miller. Since I started my daughter has been…read morea patient and then my sceptical, only likes UW Medicine, husband has become a patient. We have received truly outstanding care. You will be shocked at the amount of time they spend with you and the level of details they want about what's going on. They look at the whole system and how everything works together (duh). I have been to other naturopaths (one who asked me, ok well... What do you want to try next? - not my job to come up with the ideas!) and Dr. Julia Miller is different. I totally recommend this clinic. I drive all the way from Renton.

I've had MS since 2018. I was on my 5th neurologist by 2019 and very frustrated. I was referred to…read moreDr. Owen Miller at The Holistic Health Clinic by a friend's relative who worked for Dr. Owen Miller for 12 years. I was under Dr. Owen Miller's excellent care from 2019 until his retirement in 2025. I knew I had to continue care under his daughter, Dr. Julia Miller at THHC. Dr Julia is extremely knowledgeable about holistic medicine and is a good communicator. She has helped me tremendously through holistic medicine and supplements (in-house dispensary) with this chronic debilitating disease. I'm glad I'm under her care and I would highly recommend Dr. Julia and THHC.

One of the worst doctor visits I have ever had. First Dr Graf was put off that I hadn't received…read morethe Covid vaccine, and wasn't interested in getting it. I went to him with a laundry list of health issues, he looked at my previous doctors notes, hadn't even looked at the paperwork I had completed or the MultiCare website information I had filled out, he told me I didn't need the treatment he had me on, and sent me on my way to a weight-loss specialist. No testing was done, and when I asked about it, he said he was using the tests that were done a year and a half ago. Yet the illness and the symptoms were still there. It was expensive and I waited months for the appointment. Terrible experience. I was heartbroken and desperate for someone to help me with my health issues. My primary care physician was flabbergasted by Dr Graf's lack of treatment. He left me feeling marginalized and unimportant.

I brought my son in with a hormone problem, Dr Graf did a great job listening to his problem,…read morediscussing solutions and setting up a game plan. The whole visit must have been 30 minutes max, great efficiency for a doctors office. It was the first time I met Dr Graf, and I was impressed.