Great and fast service. Staff is very professional and friendly. Clinic is very clean compared to…read moreother clinics I've been to. Will come here more often.

The best doctor onsite here but have rhe worst staff who thinks anyone who comes here is a junky,…read morethis is so stereotypical attitude. Even though i know the doctor personally the staff acts like rhey are the bosses.

At the Sea Mar in Tillicum (Lakewood, WA), I waited for 2 and 1/2 hours to see the doctor, and then…read morewent back into the waiting room to ask the receptionist, "What was taking so long?", to which she replied, "You're next." (To document this, I recorded it on my cell phone's movie mode.) From back in the waiting room that I was in, I could here the doctor FINALLY leave the room that he had been in for so long, and heard him talking with his nurse, as I heard my name mentioned several times. He then went into the room next to mine to see THAT patient!!! I then went out back into the waiting room and asked the receptionist WHY the doctor did NOT come into my room next, like she had said he would do. She again reaffirmed to me that I was supposed to be next, and that she did not know WHY he went into the other patient's room when I was supposed to be next. I then informed the receptionist that I had job to get to soon, and that I therefore did NOT have ALL DAY to wait to be seen! After waiting ANOTHER 1/2 hour (over 3 HOURS total waiting time!), the doctor FINALLY came out of the next-door room to see me, but when he saw that I was recording everything on my cell phone, he walked away from me, REFUSING me ANY SERVICE AT ALL!!! I had waited for over 3 HOURS to see this schmuck, only to be refused service by him because I was documenting everything with my cell phone's movie camera ?!!! I have most of the last 1/2 hour's interaction recorded on my camera to document this totally crappy service!

Excellent hard working staff who go above and beyond to help patients…read more Staff are kind and respectful.

Unprofessional clinic. I made an appointment for my son to see a doctor. My appointment scheduled…read moreis 2:40. When I came in the office. A lady at the front desk said your appointment is upstairs, so I went upstairs. There are 2 front desk person check in. One is on the computer and the other one had me put my son name down and call us. I wait for couple minutes and he called me up. Your appointment is at 2:40 but I check you in right now it showed on my computer is 2:45. You were late for your appointment and I have to put you stand by. And said Seamar just changed the rule no more 15 minutes grade period. Then I when down stair made a complaint, a lady at the front desk had me to wait and try to solve the problem. Finally she told me went back up stair and they will see my son right away. I went upstairs waiting and waiting, and I even heard they spoke in Spanish and look at me. I knew they talked something about me. And they kept me waiting they even called people came in late first to go in. I went up and ask he just said they don't have room to call my son in, but they called different patient to go. I am very disappointed, I never have that kind of issue with them because since my first one was born and is the patient there for 15 years and my second. I feel very discriminated. I have no problem with my both son's primary care doctor.

Laura at the front desk is a rockstar ! i told her about my insurance situation and she referred me…read moreto a plan that will help ! Ruby was very UNDERSTANDING/kind/helpful/informative she saw me getting some discomfort and told me about box breathing exercises! These work! I will be using these techniques for years to come ! ALL OF THE STAFF TONIGHT HAS BEEN MAKING ME FEEL SAFE AND WELCOMING this includes the doctor and the two technicians that scanned my chest and head ! ( I apologize for not remembering thier names) god bless you all keep up the good work ! And obviously thank you for being there and help me ! st. Clare is doing good work !

Terrible!!! ..I came here at 1pm with chest pains, hard to…read morebreathe, move. and dizziness. It is now 2:40. They just got cussed out because Im in pain and the doc told me at 1:30 he was going to give me pain meds. I have received NOTHING. I feel like I am going to pass out, in severe pain. Been to the front desk numerous times only to get we told them and they are waiting on your bloodwork. Sooooo it take almost 2 hours for results. Guess Im going to have to fall the fuck out before getting seen. STRAIGHT BULLSHIT Pt 2...6hrs later Im get my discharge papers from the triage...she asked if I had any questions.. Ahhhh ya. Where is the doctor? She said that she could probably any questions that I have. Probably??? GO GET THE DR NOW!!!! He comes back basically saying he saw nothing on the xrays but refers me to a cardiologist??? Hmmm. Then gives me a script for 5 pain pills to take every 4hrs..WTF...that shit will be gone in a day!!!! I was not the only person in that waiting room talkn shit bout the service. The triage nurse said that they have to triage everyone before u are able to see the Dr...Wtf again...Triage can last all day especially for people still coming and we are sitting suffering. There was a special needs lady there..She was screaming,hollering,crying and puking she had been there just as long as I had...Do you think they got her to the back..HELL NO.they just kept bringing her puke bags. Nobody who already not feeling good wants to be in the waiting room hearing that shit!!!! The picture below is where dude took my blood for the second time they had to draw it a total of 3 times cuz the first 2 times it clotted but I had to wait more than an hour between each draw for them to come do it again then dude walks off leaving the syringe in my arm. After a few minutes he had not returned..AHHH HELLO IS SOMEONE COMING TO TAKE THIS SHIT OUT MY ARM!!!! I am on fire by now. There is probably more I could speak on but I think ya'll got the gist of the experience. DONT GO THERE...ER MY ASS!!!...Andddd the special needs woman was still in the waiting room when I left 6hrs later RIDICULOUS!!!

So back in mid 2023, I broke my foot... Like the devastating kind of break. I had three fractures…read moreand a torn ligament that resulted in a major surgery that required four screws be placed in my foot to stabilize it and pin the ligament while it healed... End to end, I spent the better part of seven months in a boot. It was pretty awful. After surgery, my orthopedic surgeon recommended physical therapy... He said that it definitely could help me and I should give it a shot, even though I was skeptical. It's important to note that I was over 300 pounds when I had my final surgery and I was in a very weird place where I had to exercise if I wanted to lose weight, but my injury was so grievous that anything more than a slow walk was excruciating the next day. Enter Nate at Anchor Physical Therapy... I had my initial intake with him and while I did try another therapist, they weren't as good as a fit, so I adjusted my schedule to make sure I was available when Nate was available, and I started showing up for his first appointment every Friday morning. I've been working with Nate for over a year and while weight loss was definitely not part of our goal setting together, it was part of my personal journey, and he contributed to this greatly. He gave me homework, and I did it... Ensuring that I was moving my body, stretching, and doing the little things that he asked me to do in order to get better. This is an essential part of the journey, doing the homework. I won't bore you with all of the myriad of details of my recovery, but suffice just to say that in the last year I have lost 90 pounds, and I have graduated from a hobble to training for a 5K, after being told that it was likely I would never run again. With help from Anchor Physical Therapy, I have overcome the odds and in spite of injury, osteoarthritis, and schedule challenges, I've come out on top. As far as details go, I would also like to add that the front desk staff and management is phenomenal. They were always really great about dealing with my insurance, which is Tricare and that can be challenging at times. The referrals didn't always come through the right way, or there was a hiccup, but they always made sure it got taken care of, and they communicated every step of the way. Big thanks to the whole anchor team at this location and especially Nate.

Lakewood office has really good PT staff. But their office staff are mediocre. There's one woman…read morethat sits against the back wall that's especially noisy and obnoxious. And make sure to ask about copay's. Otherwise you may end up owing several hundred dollars before they let you know.

A recent member of Kaiser, like they like to encourage, their services including their pharmacy, to…read morebe in house. Walking into this location, the pharmacy is to the right of the entrance & take a number when arriving. I went in before work in the morning so I only waited about 5 minutes to be called up then was told they hadn't opened the cartons with medicines to be processed and received yet. When I told them the order was placed Thursday & I came in on a Monday, I only needed to wait another 5-10 minutes for my name to be called up again and they gave me my Rx & I was on my way. Rhona was really sweet and since my need for the visit was random thing, they reviewed the instructions and also were in agreement with me that a consult with the providers team would make sense!

Today was one of the most positive doctor visits I've had in a while. From the beginning everything…read morewas easy and stress-free. Check in was simple at the kiosk, I easily found my way to pod A, I was called back quickly, and the nurse was very nice. She even walked me to the x-ray / lab area when I was finished. I saw Dr. Carper and she was great! She listened to everything I said, was very knowledgeable, kind, and thorough.

I've been a patient who goes to VM Infusion Clinic for a few years now. I have to say that the…read morenurses and doctors are absolutely loving and compassionate. It really helps that all levels of contact from office representative to the doctor are like family. Keep up the good work and keep it up!

I had a disappointing experience with Dr. McCallister during an urgent care visit. She came across…read moreas rude, did not listen attentively, and made minimal eye contact throughout the appointment. Despite me clearly stating that my back was hurting after falling a couple of feet onto wooden stairs, she dismissed my concerns and said I only had bruises. I had to strongly advocate for myself to receive an X-ray, which I felt was reasonable given the nature of the fall. Additionally, she frequently used medical terminology without explaining it in layman's terms. Even when I indicated that I did not understand what she meant, she did not pause to clarify. A friend who works in healthcare had come with me and luckily explain the terminology to me afterwards Finally, while she verbally advised me to avoid heavy lifting and sudden movements, when I asked, she refused to provide any form of written note or documentation for my employer. Overall, I left feeling unheard, unsupported, and dissatisfied with the level of care and communication during this visit.

I don't think I've ever had a bad experience at this urgent care! I have seen both female NPs and…read morethe older male MD. They have truly listened to my needs every time. Plus they are the only urgent care I am able to go through within my network in UP. Proud to have this urgent care in my community and forever grateful of the providers there!

My experience with Greater Lakes Mental Healthcare during my internship process was extremely…read moredisappointing and emotionally exhausting. I entered the experience excited to learn, grow professionally, and receive guidance as a Clinical Mental Health Counseling student. Unfortunately, my experience did not feel supportive, educational, or encouraging. A large part of my concerns involved the supervision and overall communication I experienced, specifically involving the main supervisor, Bill, and Duc Cao. During meetings, Duc Cao often appeared supportive and at times seemed to come to my defense in conversations involving Bill. However, what was communicated to me verbally during meetings often did not align with what was later documented. This created significant confusion, stress, and a growing sense of mistrust throughout the internship process. As a student trying to learn and grow professionally, it was extremely difficult navigating an environment where I felt I was receiving mixed messages and inconsistent communication. Rather than feeling guided and mentored, I frequently felt overwhelmed, emotionally distressed, and uncertain about where I stood. One thing I found especially concerning was the apparent focus on whether or not I planned to pursue licensure after graduation. In my opinion, no supervisor should hold concerns, bias, or negative assumptions toward an intern based on their future career decisions or whether they choose to pursue licensure. An intern's long-term career plans do not determine their value, professionalism, or dedication within their school program, and those decisions should never be used against them in an internship setting. As a nontraditional student who has spent years working toward my education while balancing family, work, and community responsibilities, this experience had a significant emotional impact on me. Internship placements should be environments where students can safely ask questions, learn from mistakes, and develop professionally through honest and transparent supervision. Instead, this experience negatively affected my confidence, emotional well-being, and trust in the process. I believe mental health organizations, especially those involved in training future professionals, should place a strong focus on transparency, ethical supervision, supportive leadership, and consistent communication. Students deserve to feel respected, supported, and safe within their learning environments. I sincerely do not want another intern to experience the confusion, stress, and emotional exhaustion that I experienced throughout this process. My intention in sharing this review is not to attack anyone personally, but to encourage reflection and improvement in how interns and developing professionals are treated and supported moving forward. Despite this experience, I remain passionate about the counseling profession and committed to helping others. I simply believe honesty, accountability, and ethical mentorship are essential when working with future mental health professionals.

I am so grateful for Greater Lakes. They treat the whole person with a range of classes,…read morecounseling and care. I have learned self management techniques with my mood and have become completely sober. I have been assisted in working through my issues and problems with a human touch. And they lookout for me on the back end.