Professional, very knowledgeable, and helpful. Les has fixed my older appliances with no fuss. He…read morerepairs rather than trying to sell you new appliances. Honest.

My dishwasher stopped working so we called Les. In less than 3 hours he was here and got my…read moredishwasher running. Courteous, professional and very reasonable!

Travis is prompt, polite and knowledgeable; pricing is competitive.He has kept our beloved Kenmore…read morestacked washer/dryer (knobs, not digital )going for years (think we replaced the washer once in 20 years). The digital boards on two ovens have also been replaced in the same time span. Why would we call anyone else?

I have a Dacor range. Two of the 4 burners would not ignite. I called an appliance repair shop…read morewhich did not return my phone call. I then phoned another repair shop in Oak Harbor. They were very nice but said they don't repair Dacor ranges...BUT...highly recommended Whidbey Appliance Repair. They said Travis, the service technician and owner was stellar and to give them a call. WOW! They were right! He said he would be by between 1-3pm. He got here at 2. He diagnosed the problem right away and it was all repaired quickly. He was very professional, kind and courteous. I would highly recommend Whidbey Appliance Repair to anyone needing any repairs on appliances with their home. Do yourself a favor! Give them a call!

I have dealt with Jack many times from a business to business perspective, with no issues. This…read moretime I needed a repair for my personal use. After doing my own research and understanding the repair and ETA for parts I made the decision to repair my appliance, as opposed to purchase a new one. Reason for this is a new appliance would have put me back two times the repair cost. He seemed reluctant from the beginning (I should have taken that as a sign he really wasn't interested in doing the diagnostic or repair, and not trusted him to complete the work - despite previous working relations). I noted a new appliance was going to be twice the price, and explained I would rather complete the repair than shell out additional money for a new one. At the time of diagnostic, he reset something, and "coincidentally" couldn't replicate the issue. He then told me to go buy an appliance that is roughly the cost of the repair; although he failed to realize that unit is a construction spec, one that only developers can purchase. I knew this, because I had tried to purchase one prior to me call ing Jack's in the first place. The minute he left, the issue persisted. Leaving me at square one, with a diagnostic fee, an unanswered text and phone call. I suppose he is only good at dealing with "easy, quick fix repairs".

I couldn't have been more pleased with the promptness , the professionalism and the friendliness of…read moreour service tech. He did an excellent job repairing our washer and gave us some tips to keep it running in mint condition. Will definitely use him if we have other needs in the future!

Well officially it's not really Quadra Appliances anymore as Shillion and his partner closed it 3…read moreyears ago. However they both still do repairs. Shillion is in his 70's and knows his business, very knowledgeable and energetic. My frig// freezer had quit and he found the culprit very quickly. The whole job took about 1.25 hrs and to my surprise when leaving at 9:30 at night he stated that he'd be heading to the bus. He likes the bus travel and the fact that it costs him little every month. An amazing man, very likeable and straightforward. My freezer/frig is 20 years old and he said if the compressor goes again then it's time for a new frig! I appreciated his honesty and his willingness to work in the evening ,as leaving my food outside in two coolers is a bit onerous to say the least. Also was a very reasonable price!

I highly recommend Shillon at Quadra Appliances- called this morning when an older stove in a house…read morewe just purchased stopped working. He actually took the time to troubleshoot with me, finding that the electrical panel was the problem, told me what to look for in the future and gave me a number where he could be contacted. We are overwhelmed by this service. I

Shiloh was excellent and she is a real asset to your company!…read moreWe found her to be knowledgeable, thorough, meticulous and a really nice person. We definitively recommend the service and will be repeat customers when the time comes. Thanks for the pleasant experience! Phil and Deb Bates

Waited months to get an appointment for duct cleaning and the crew showed up unprepared for the…read morejob. Left without even speaking to us without completing the job. Very unprofessional.

Subzero recommended we go through Derek instead of other service providers in Victoria. Derek was…read moreAWESOME. He was helpful, attentive and prompt. He immediately diagnosed the issue and fixed everything accordingly, and under his ballpark estimate that he gave me on site. We needed to meet three times (diagnosis, machine pickup, and machine re-delivery) and Derek came when he said he would, and he called when he said he would. You can't ask for more than that these days! I couldn't be happier with his service and highly recommend him.

very rude to deal with & actually messed up the repair by forgetting to put it together…read moreright....after many repeat calls to fix issues we finally called someone else. Do not let them convince you their overpriced ASKO machines from Sweden are "top of the line" they are the only ones that sell them for a reason...

Excellent customer service and very professional work. SP Pump & Tanks responded quickly, diagnosed…read morethe issue fast, and got everything working properly again without delay. You can tell they genuinely care about their customers and reputation. Highly recommended for septic and sewer pump work on Vancouver Island.

great service and super fast. highly recommend this company. call and ask for Brian as he will go…read moreout of his way to help you.

5/5 - I needed to replace two screws from my lawnmower but could find anywhere in town. The…read moreknowledgable guys at Lumberworld recommended I try Saanich Rentals as they do lawnmower repairs. They were very helpful and found the two screws I needed. Took quite a while to find them and when I asked how much he said "no worries" just give me a good recommendation on the site. Promise delivered! I'll be back next time I need my lawnmower serviced. David *****

I am a very satisfied "customer." Very friendly, helpful staff. I went to Saanich Rentals because…read moremy lawnmower's gas tank broke, and I couldn't find a new one online. They were able to confirm that they are no longer made, but they took me out to the "equipment bone yard", found a match and gave me a matching tank, gratis. Hence I can't really claim to be a customer, as they gave the part to me. I will however be back when I do need to buy something, as they will be my new goto.