I purchased a pair of IC Berlin glasses from EyewearYouwear and picked them up in January 2022…read more When I finally got around to purchasing lenses for them in July, I noticed that the glasses had mismatched arms of differing lengths and shapes. I informed the store and initially, they were helpful and suggested that I bring the glasses in to address the problem. I attended the store yesterday, where they replaced the rubbers on the arms but not the arms themselves. I don't know the reason, but the store informed me that my glasses arms were actually meant to be mismatched and I should just accept that that's how quirky glasses designers roll. This is the first time I've ever been gaslit by staff in a store as a paying customer. Now I'm in a position where I've spent nearly $700 on designer glasses with mismatched arms and no remedy available. Not happy.

I really want to like this place. It's got a great range of 'under the radar' designer styles, and…read moreunlike other reviews, I've found the staff pleasant and attentive. My problem is the optomerist-twice he's got my prescription incorrect, and after denying any issue, I had to get the lenses remade elsewhere at even more cost to me. I now purcahse online.

Rocked into this shop at 10-45am looking for an impromptu eye exam on a Sunday morning. I was…read moresuprised that they had staff available. (I noticed blood in my eye on Wednesday morning and it hadn't receded so thought it better to be safe than sorry). There were two shop staff. One took my details and medicare information, and asked me to come back a little-after-11 when the optometrist would be available. I came back around 11-15am, and whilst I had a little bit of wait, standing around whilst the two staff served other people glasses/prescriptions, when they were free they acknowledged that I had been waiting and informed the optometrist that I was waiting to be seen. The optometrist herself was extremely sweet and friendly, and made sure that I was comfortable with each of the tests she performed. She was reassuring and explained the equipment and what to expect before she conducted the tests (e.g. one of the tests is a pressure test where the machine blows air into your wide open eye --- she warned me what to expect so I wouldn't freak out --- yes I still freaked out hahaha, but at least I was ready for it). I never knew that optometrists had such sophisticated equipment (I went through 4 separate machines for tests), and it was great to get a macular check at the same time. The final high resolution eye scan cost $75, and isn't covered by medicare, but the rest of the standard testing was all covered. I found the optometrist very skilled, reassuring and informative. It meant the whole experience which could have been daunting was instead very straightforward, calm and easy. If you are worried about your eyes and need a check up, I would gladly recommend visiting this OPSM, it was an enjoyable experience and the staff were attentive and professional. They also stock a wide range of prescription glasses and frames.

As someone who has worn glasses for close to 40 years, OPSM is pretty familiar territory to me…read more Back in the day, OPSM was really the only choice when you needed glasses. There were a few independent eyewear suppliers around but only OPSM had a big enough range of frames to make sure you could get something that didn't make you look like a total dork (which was much more difficult back then). Having said that, I did spend my entire childhood looking like a total dork... but that wasn't because of my glasses, that was just me. These days there are competitors to OPSM. Some of them are cheaper. Some of them are faster... but you know, for the total package of price, quality and service, you just can't go past the old faithful. The range is good. The service is good. They give free lifetime adjustments (which is great when your chosen sport involves being hit in the head with a metal bar). The in house optometrists have done my eye checks since I moved to Hornsby 20 years ago. Now they do my kids eye checks as well (fortunately, all normal... my short sightedness has been cancelled out by my wife's long sightedness resulting in perfect vision). I buy my frames and lenses here. I still look like a total dork but its not because of my glasses. Its still just me.

Fixed my wife's broken glasses using existing lenses and new frames. A lifesaver while we are…read moretraveling.

Awesome customer service, prompt, efficient and friendly. Only downside is the range isn't huge for…read moreguys, but the prices are pretty damn good. They said a week and half for glasses which is a bit longer than I normally wait for at OPSM. The optometrist was very good, explained everything in plain simple English... Which is not very common when dealing with medical professionals

Walked in looking for some help with glasses and I have to say Riad, the manager, was very helpful…read morein suggesting glasses and even adjusted my old glasses so they'd sit better on my face. I'll be stopping in a few months from now when I need a fresh pair.

I have been going here for over 15 years and the quality of service has been fantastic - as well as…read moreremarkably consistent. They are probably not the cheapest in town but the help I am given to find just the right frames makes it more than worth it. I now let Riad suggest (rather than me wandering about) and the last few times I have always selected the first or second of his suggestions (and trust me, I try on a LOT of pairs!) - and no matter how long it takes, you never feel like a nuisance. I am also surprised that it can be a couple of years between visits and he remembers my name. I never go anywhere else.

I like to have a pair of glasses for each day and I have now found a store to cater to my glasses…read morefetish. Basically one pair of Designer Frames with lenses at my Optometrist was $550 with a rebate. The lenses are terrible and they constantly fog up. I love the frames but I can tell the glasses were just thrown together. Also the fact that the optometrist rang me close to harrassment to try out some Contact Lenses for free , of course. I had to avoid him in the street. Not long after I find this cool place and I love that I can get 2 pairs of specs for less than $400 with no rebate. I hadnt heard of Bailey Nelson until they opened in the Shire . Since googling, Im well impressed. Story goes , a couple of hipsters started the business in Bondi and like to help people save money, so they cut out all the unneccessary middlemen. At B&N They rang my previous Optometrist to confirm my prescription and had the glasses made up in a week . Its not my imagination but the lenses are really clear and I wasnt asked if I want the works , like Fog Free, Glare Free, Scratch resistant , Break Free etc . Honestly the BS that we have to answer , who would say no ? No Im good thanks I want my glasses to fog and break easily . As I know that it costs about a dollar to make them and you are all parasites but lets waste more time. How thin would you like to go ? well I still want to resemble Coke Bottles of course NOT. They dont do this at B&N . Also they dont have a big neon sign on the side to advertise their brand . Its descretely displayed on th inside of the arm. Im thinking they would update quite regularly as they are fashion forward . The same colours come in different frames for different shapes etc. Makes so much sense to me. I will always buy my glasses here now.

My mother's glasses broke 3 days after we arrived in Australia for three weeks and just a couple of…read moredays before we were set to leave for New Zealand. The broken hinge wasn't able to be fixed and the other optical shops couldn't make a pair of glasses quickly or find suitable replacement frames that would fit her older style of lenses. I found this shop on Google and took a chance. One of the owners - Shahe Nazarian - greeted us and took care of us in the most professional manner. My mother is 75, anxious, particular, and is in the beginning stages of Alzheimer's. Shahe was so patient and kind and reassuring. She took her time finding us a selection of frames that would fit the shape of my mother's lenses. She always worked with a smile even when my mother repeated her worried questions or when she had trouble communicating clearly. Her husband, Joseph Nazarian took care of placing the lenses into new frames and fitting them to my mother's face. I was so worried that my mother wouldn't be able to see properly for the rest of our trip. Her condition makes her very resistant to change and at first she was reluctant to embrace these new glasses, but I think it will all work out and I truly appreciate the kindness of everyone at this shop. They made a difficult situation a success.

I went here to make a pair of specs. Very good service by the young chap running the store. It's a…read morefamily biz which has been around for a while. Was recommended a frame that was very suitable for my face and the lens recommendation too was of top quality, with blue light blocking embedded into the glass itself (not just a film applied). Cheaper than OPSM too. Worth supporting this family business over the big chains. If you have an OPSM prescription or eye test done there, they can use that info as well by calling up OPSM.

I have so much trouble finding sunglasses and specs that suit me. There must be something wrong…read morewith my face lol. George Skoufis is the only optometrist that has sourced and found both sunglasses and specs that I can wear in public and look cool. I can't and won't go anywhere else. They have collections from uncommon Australian and overseas based eyewear designers, so you will most likely walk out with eyewear that no one else in Sydney will have. You won't find Prada, Chanel or Gucci here. The staff there really make an effort to make sure you find the perfect pair and have a great sense of style! Recommend this optometrist if you want to look unique, stylish or just plain cool. Very eastern suburbs :)

Really great selection of frames. And the service was incredible. They helped me pick frames and…read morefit me in for an eye appointment on a Monday and then had the frames ready the next day and held the store open a few minutes when I was running late to pick them up. Very grateful and impressed

I love glasses, sometimes I wish I needed them (without the inconvenience of not being able to see…read moreproperly without them), I just want them as a fashion accessory. Eyeballs Eyewear on Oxford Street in Paddington certainly capitalises on this obsession, as they stock some seriously stylish eyewear, and they cater to all our fashion obsessions as they sell both prescription glasses and sunglasses. All the higher end glasses shops are stocking Tom Ford at the moment and so they should, his sunglasses are amazing, some of the best designs I have ever seen. Another great brand Eyeballs are offering is Mykita who are a German brand providing extremely funky, Hi tech yet well made eyewear. Lindberg is another brand on offer, which is a little more classic and demure, but none the less stylish. A great shop.

I love eyewear and would never consider my eyes lasered. However I've always struggled with retail…read moreoptics in Sydney. Theses guys have really delivered. Great range of frames, reasonable prices, and having an on site laboratory is the icing on the cake. 5 stars.