My entire family are patients. My two young girls are very comfortable with the entire staff…read more Stacey Purcell has treated my daughters several times and treats them like her own kids. Cassi Jo is a sweetheart and very good with the girls. Excellent bedside manners from both Stacey and Cassi Jo. Very caring and patient with us all. They address all our questions and concerns. We switched from a local dermatologist and are very happy with the change. Extremely friendly staff, very knowledgeable, and they all take their time with each and every one of us. Beautiful and very clean new building. Examining rooms are clean and modern, yet building interior has beautiful warm wood work. Feels more like a home instead of a doctor office. They have their own parking lot and that's saying a lot for downtown Ottawa. I highly recommend Dermatology & Plastic Surgery Associates of Ottawa to anyone!

I visited IVOMS as a returning patient for implant placement in my two lateral incisors on the top…read morein May 2017. Dr. James Vaiana placed both implants and things seemed fine for awhile, before I realized one had failed in early 2018. I had to get a third opinion before I was made aware of the fact the implant had been placed directly against my front tooth, causing substantial bone loss that risked me losing the rest of my front teeth at 22 years old. I went under for maybe 6 more surgeries, one of which he changed the procedure to a rare one without my consent while under sedation. He performed ramus grafting, in which he cut a chunk of my lower jaw out and drilled it into the front of my face. Upon review a year or so later, the bone was never actually attached to my skull and was openly visible and floating at the front of my gums, as seen in the photo attached. I had to undergo extensive and intense reconstructive surgery of my gums by a top oral surgeon elsewhere who was able to correct this horrendous job. In October 2024, I realized that the other implant was showing official signs of failure, and contacted the dentist who got me out of the malpractice mess last time, and he was able to confirm that the same thing was happening again. This implant was placed at the very front of my gums, almost missing my upper jaw entirely (as seen in the photo attached). The fact that you didn't see metal protruding out of my face was absolutely incredible. This resulted in me having emergency reconstructive surgery AGAIN, and the entire process has cost me over $30,000 to correct. Dr. James Vaiana not only broke my trust in the greatest way, but he stole my smile, my confidence, and my ability to even eat. I truly believed for a period of time that he had my best interest in mind, but I learned too late that he did every single surgery negligently. I would not wish this pain, trauma, and financial destruction on anyone. Dr. James Vaiana does not deserve to be licensed, and I pray that no one else goes through what I did. I wouldn't wish this on my worst enemy. He absolutely destroyed me in every way possible over the last 8 years and even into my future, and I will NEVER recommend people going here as a former dental professional and as a former resident of the IV.

I had 5 wisdom teeth removed in 2016. I was told my 6th wisdom tooth was "too close" to my sinuses…read moreto be removed--that's fine. I was NOT told that one of my wisdom teeth was impacted and part of my lower jaw was cut out to remove the wisdom tooth. I did not discover this until years later. Shortly after the procedure, I had dry socket which was the worst pain imaginable (close to child birth) and my pain was brushed off. Based on my experience and the other reviews, I would NOT recommend this office!!!