I have worked in healthcare for 20+ years and am currently a nurse manager of a physician office. I…read morehave never been treated with such disrespect by the office nurse. I had taken my mother to her dr appointment and the nurse with the short curly hair was extremely rude and very disrespectful. I even over heard her talking about other staff members while we sat in the room waiting for the dr. My mother is being treated for skin cancer and while it may be something you see everyday it it is a new diagnosis for my mother. Without going into great detail I would just like to say I am appalled at her very unprofessional behavior and I can tell you she is not an asset to your staff. I do understand sometimes people can just be having a bad day but I have also spoken to friends of my mother who have also encountered this nurse with the same outcome. This was not a rare occasion. This does not go for the entire staff there are some nice people that are helpful and caring as well but having one bad apple affects the whole bunch. We will be changing physicians and I would just like to state if I was your nurse manager she would no longer be working there.

Dr. Daw a Nice guy. Not a good surgeon. Paid for a full facelift and got 0 results. Also told…read moreconsultation fee would be applied to balance. Nope. Other things a bit shady. A woman's worst nightmare.

It terrified me to get a skin cancer diagnosis on my toe! My Podiatrist referred me to Surgeon Dr…read more Ashish Bhatia. From the time I first walked into the exam room I was treated with empathy and respect. Being prepped by PA Megan a 16 year associate of Dr. Bhatia was wonderful. Dr. Bhatia was amazing. He was kind and explained every step of the way what procedure they were going to do. He talked to me throughout the entire process to keep my nerves at bay. I was bandaged and sent to the waiting room for over 2 hours while the first layer was examined. Then it was back for round two. This time NA Faith was assisting. She was great and gentle reassuring me the whole time. Another layer and again I was bandaged and back to the waiting room for more tissue to be diagnosed this time about 1 1/4 hours. Back to the exam room with NA Faith where I was pronounced cancer free!! Now more fun by younger Dr. Bhatia no relation who is interning who applied several layers of skin graft. Might as well double it up since he said it was very expensive. It was a precision job to do it but it's in place. Then the final bandaging by NA Faith with an appointment back to my Podiatrist for possible plastic surgery. They advise you that you will be spending the day there. 7 hours later they were correct. I left the office with love and respect for everyone that was part of my team. I more than ever agree that 5 stars aren't enough for the wonderful care I received. I would recommend Oak Dermatology for everyone that needs their service. Thank you Staff you are the greatest.

Recently stopped in to purchase products while on vacation. Found it strange that a Dermotoligist…read morewould sell products that are mass produced then labeled according to the purchaser. Look closely at the Skin Dimension silver packaging. There is a label used for the name of the business. This is because any business can purchase these products and add their own label. Also beware of these products. For instance, their antioxidant sunscreen contains ethylhexyl methoxycinnamate which is considered hazardous. It is concerning that a Dermotoligist would sell such dangerous products. For that reason alone I am rating this business low. One star is given because the girl at the counter was perfect.

Can't even get an appointment at this place. I waited THREE MONTHS to get an appointment and had to…read morereschedule last minute and it turns out the doctor wasn't even going to be there anyway!

Nimra (sp?) is amazing. She has taken the time to work with my daughter on her warts and is patient…read moreknowing that they are causing discomfort and pain. Each visit has been positive and I am really happy with their services.

I had a horrible experience at this office. My wait wasn't too long, about 10 minutes. My exam…read morelasted less time than that. The nurse was okay, she did take the time to listen to me and write everything down. However the doctor was a totally different story. She did not listen to my concerns. She pretty much gave me a quick look over, didn't take much time examining the trouble areas I had mentioned. She didn't ask if I had any questions, and I tried to ask some and felt extremely rushed. Was told I did not need follow up at all, even though I was prescribed a medication, no "call if you get worse or have questions" It was literally the worst dr's visit I've ever had.

I called to make an appointment. The phone basically told me to talk to them through text…read more I refused and waited on the line for a human. Eleven minutes passed and the phone hung up on me. I then called right back and did the text appointment option. Mind you I am a brand new patient trying to make an initial exam appointment. I sent the text. I got a reply from I believe AI. I explained what I needed to the AI via text ( unusual at best). I initially thought humans would answer. 48 hours later, NO REPLY. So I sent a text, "NO wonder you have such bad reviews, it's been 48 hours since I asked for a callback. This all happened on Monday. Today is Friday. This office doesn't care AT ALL in the least if you called, left a message or want to make an appointment. That's my opinion and I haven't stepped foot in the office nor spoken with a human!! Good luck!

I am a retired physician who had a skin lesion that was badly managed by Dr Kappelman's office. The…read morePA who evaluated me, did the initial biopsy, and then the excision was technically competant, however she exercised poor clinical judgement in the direction of an extremely aggressive approach to treatment, which resulted in an office operation that removed a large chunk of totally normal skin, and took 8 sutures to close. My case had the dermatologist's attention for only the 15 seconds she came into the room to give the nod for the surgery. Whether she looked at or paid any attention to the "lesion" itself is questionable. A shave biopsy had been taken on the very small area of skin on my first visit there. It showed a very low-grade type of basal cell carcinoma....something that was even less likely to be a problem than the standard type of basal cell. Twice before the actual surgery, I suggested directly to the PA that she was being overly aggressive, ie employing an "overkill" approach. That had no effect on her thinking or management plan. When I sat on the table the day of surgery, the PA and the Dr were looking at no lesion, only scar tissue. There was no visible tumor. It had been removed by the original shaving. This was verified because the pathology report from the skin they removed confirmed it. It revealed that there was no tumor there, just normal skin and some scar tissue healing at the location of the original shave biopsy. Yet they proceeded with surgery on my normal arm. The proper management of this would have been to postpone the surgery for 3-6 months and see if anything grew back. That would have saved me from an unnecessary surgery and its related significant expense. I wrote a detailed complaint accusing them of poor clinical judgement and an overly aggressive approach to my treatment, including my concern that their attitude would negatively affect other patients as well. I did hear back from the doctor who denied there was any problem with how it was handled. Decide for yourself whether undergoing surgery for removal of normal skin was a good outcome. I strongly recommend that you avoid this office.

Wow this place is awesome staff very nice and polite. I really like the receptionist Jennifer she…read moreis always smiling. I missed 3 appointments because they moved their office right next to the elevators. Nice and clean office everything brand new woot woot. I truly love this place. Very professional.

Great staff that works with you to get you in to see your preferred doctor. Caring and personable.read more