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Chapel of the Flowers - Lighting the Unity Candle, which they gave us to bring home

Chapel of the Flowers

(497 reviews)

Everything was excellent! From the planner to the staff, on…read morethe day of the ceremony. The atmosphere was amazing! Thank you so much! I highly recommend them!

1 Star - Disappointing and Stressful Experience…read more My wife and I drove from California to Las Vegas hoping for a simple, stress-free wedding experience. Unfortunately, that's the opposite of what we got from Chapel of the Flowers. The night before our trip, I booked one of their packages online, thinking it would be easy and straightforward. Soon after, I received an email from our assigned "planner," Sarah Garcia. At first, she seemed helpful and reassuring. She got on the phone with us and convinced us to upgrade to a "custom" suit and dress rental for $700. Looking back, I regret acting impulsively--this was the start of everything going downhill. The rental company they work with had terrible options. My wife and I didn't like any of the suits or dresses and didn't feel comfortable or happy with what was offered. On such an important day, no one should feel forced to "settle." So we decided to cancel the rental, thinking we could be refunded. That's when the problems really started. We were told there was absolutely no way to cancel and no possibility of reimbursement. Staff told me I had to speak with Sarah, but she suddenly started dodging my calls. For over an hour, I kept calling with no response--yet she was clearly communicating with the rental company during that time. It felt intentional and extremely unprofessional. When she finally responded, nothing was resolved. We felt pressured and cornered into following through with everything. It honestly felt like a scam. There was zero concern for how upset and uncomfortable we were. Despite everything, Sarah acted like nothing was wrong and expected us to move forward with the ceremony at their chapel. By then, the experience had completely ruined our trust. Why would anyone want to get married somewhere after being treated like that? In the end, we lost about $2,000 between this company and their affiliate. Thankfully, we found another chapel in Vegas that was honest, affordable, and actually cared about us. Our wedding turned out great--but not because of Chapel of the Flowers. If you're planning one of the most important days of your life, please learn from my mistake. Don't trust this place with your special moment. We felt taken advantage of, ignored, and disrespected. Very disappointed.

OT Events - balloonservices - Updated June 2026

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