My son was a patient here for about two years. During that time, changes in personnel at his school…read morecaused his behavior to change. Like most children on the spectrum, he thrives on routine. His SLP, Ms. Annette Barron, reported that my son had bitten her and that his behavior had become aggressive over the course of three weeks. He was then discharged from speech therapy after the owner claimed to have had a multidisciplinary meeting with Diego's OT and Feeding Therapist. We were called in for a meeting where the owner mentioned that since speech therapy was a structured environment, Diego would need to have his behaviors addressed first. However, the discharge was final. There was no opportunity to seek medication or involve the parent in the goal-setting process, which was one of my struggles with the center. The owner offered support to my son's school therapist but did not attempt to build the capacity of her SLP, Ms. Annette. We followed the suggestions of the SLP by not observing his sessions and changing his time as recommended by Ms. Annette, only to later be told that we did not participate in his sessions and that he would thrive with OT followed by speech. The challenges arose as we advocated to see more growth in our son since he was thriving in school. Following the recommendation of his pediatrician, we dropped my son from all programs, and he is now thriving at his new center. Many of the reviews on this page are at the request of the center. The therapists will continuously ask for positive reviews. If you have a challenging situation with your kids, want to be part of the goal-setting process, or have the utmost respect for your child's physician, then this is not the place for you. They will continuously assert that the doctor is not the expert or professional in their area. As a leader in education, all I can do is inform the parents I work with about the experiences we had. Not all the therapists are unethical, but at least in my son's interaction with Ms. Annette, it was.

Our experience has been with Kendra. And I am so thankful we crossed paths. My little girl (now 2…read moreyrs old) was having a terrible time with latching from the day of birth. After a few weeks, I was able to get her breast feeding. That lasted a few months up until she was reaching her 1st birthday. We started having bad latching episodes. Long story short, after insisting that something isn't right, and my motherly intuition & google photos, my daughter was finally diagnosed with lip, tongue and cheek ties. After changes of physicians, both dental and primary, we somehow got into paths with New Beginnings. We contacted and met with Kendra, whom we shared our long detailed story. She was very kind and made me feel not only heard, but she genuinely cared for my little girl's treatment plan/evaluation. She is kind, gentle, informative, professional and understanding. She even offers weekend appointments which is incredibly important for us to also include dad in on this journey. It's very important for both of us to be present and learn. Kendra is an accredited, educated speech pathologist and I feel confident in her ability to treat our children and get them the help they need. New beginnings has a waitlist and I'm sure Kendra is on a team full of educated, special health professionals! I am currently going to be placing ourselves on the waitlist for another (new eval) since I am so impressed with Kendra and New Beginnings.