Everything on this move was like clockwork! Alex, Mark &…read moreEric where fantastic! Professional all the way! Would highly recommend.

They were fast, professional and reasonably priced. Everything from our 2-bedroom was in the truck…read moreand ready to go within two hours. Unloading was a bit trickier because of the long elevator ride but everything was done in a total of five hours. Overall, a great service. I definitely recommend their services.

I've been using Frank's professional services for years now. He is courteous, fair and always…read morewilling to make my piano sound and feel the best it can be. I highly recommend both his tuning and his refinishing services. He can color match your piano to any other piece of furniture / décor you can imagine! He's been in the piano business for over 50 years and his experience shows. I can't recommend him enough. Best of luck with your servicing!!

From the owner: The team at Do-Re-Mi Piano in Ottawa can make your piano sing once again. We offer tuning,…read moreservicing and restoration services for your new and used pianos. Give us a call for more details today or visit our website today.

If you're looking for someone to repair, restore or tune your piano look no further than Ellis &…read moreSon Piano Company. Knowledgeable, honest & reliable. Highly recommend!!

From the owner: Piano Tuning, Piano Rebuilding, Piano Movingread more

I contacted Anthony by email and he provided a very reasonable rate and was incredibly…read moreaccommodating, offering to pair the move with another move to keep the rate low. Ultimately, I was able to arrange to have a helper on the pick-up in Toronto, which kept the price well below that of his competitors. I sent a 25% deposit two days before the expected moving date. On the day of the move, just hours before he was expected to arrive to pick up the piano, Anthony informed me that due to a family-related appointment, he would be unable to pick up the piano as promised. This was not rescheduling needed due to weather or other unforeseen circumstances; this was a cancellation made due to entirely foreseeable circumstances, again, after a sizeable deposit was provided. While I'm not happy that the move was not able to go ahead as scheduled, I appreciated Anthony's candour in subsequent exchanges, and he did refund the deposit in full so that I could reschedule with a different provider.

I'm certainly not overly impressed. I brought my guitar here…read moreto get fixed and cleaned up. The specific problem is fairly minor, the bone doesn't fit properly in the bridge. (I'm not sure how this can be fixed exactly, but I know it's not right) As a result the bone sits at roughly a 70 degree angle (as opposed to 90 degrees). The sales person suggested a tune-up and they would look at the bone/bridge. And since the had to be taken off I had to buy new strings for them to put on. OK, no big deal. A week later, I go to pick it up. $45 for the tune up (not including $21 for the strings). I seriously have no idea what I paid $45 for because everything is exactly the same. They changed the strings. And from what I can tell that's the only thing they did. They didn't even clean the guitar. It's still full of dust. They didn't change the pins, they didn't wipe the damn thing down, they didn't adjust action (not that it needed it) and most importantly they didn't address the bone/bridge issue. I asked the sales person when picking it up (a different person this time) what was done, and he responded with two things. 1. "it's not actually a bone, it's plastic" (Umm yeah, I know, put that's the name of the part) 2. "I suggest you use an old credit card and cut a piece off to shim the bone". SO WHAT DID I PAY $45 FOR??? I know how to change strings, I could have done that myself, thanks. I know this isn't an expensive guitar but they kept saying things like "so you haven't played in a few years and your getting back into it?" Here's the deal. I have a $5,000 guitar at home. This inexpensive one is the 1st guitar I ever owned, and I want it fixed up so I can play it at my wedding (for nostalgia sake). Not that this should matter, someone with an expensive guitar and someone with a cheap guitar should get the exact same treatment and respect. Am I asking too much here? Just wipe down the guitar? Maybe give me a call and give me options for the issue I have before slapping on strings (that I paid extra for) and giving me a bill? I expected more. And I probably won't go back. There are other music stores in town that would likely appreciate my business (and my repeat business).

I had a problem with the Gibson G-45 studio guitar I had purchased in October. The Frets from the…read more12-15 were pretty much dead. I took into for warranty work and when I got it back it was playing better than the original set up. The tech, Kelvin Henderson, offered some great advice that I will heed. As far as the dead frets are concerned, after some tweaking and a bit of work Kelvin rectified the issue. Thank you Kelvin!