Terrible experience - Stay Away!…read more We were planning a trip with our teenage daughter to Europe in the upcoming summer and hired Ms. Spitzer (and Travel A Latte) to help us with the travel plans. We gave a healthy budget (which was supposed to include airfare), and about 4-5 things we wanted to do on the trip. Ms. Spitzer sent us an itinerary which was several thousand dollars over budget and did not include any of the airfare. Additionally, not a single thing we asked to see or do was included. On top of that, there were no prices for anything at all, just a total cost for the entire trip (minus airfare). We reached out to address it. Ms. Spitzer asked what we wanted to cut to bring it within budget, but how would we know what to cut without prices for anything? Even when we made suggestions she responded that she uses prepared packages from a third party company, and so it seemed many changes could not be done. Seeing as she had done no work except sending us a pre-made itinerary from another company, we asked for half our deposit back, but she has refused. Honestly, feels like she just took our money, did not put in any work whatsoever, and was way in over her head with planning an actual vacation. Stay away if you value your time and money.

We used Travel a Latte to plan our spring break and we're so happy we did! It was such an amazing…read moretrip and I give all the credit to Nikki! We knew we wanted to go skiing but we didn't know where we should go. She helped us narrow down our choices and gave us great recommendations. She took care of making all reservations and follow up calls. Nikki arranged the airport shuttle, hotel, lift tickets reservations, purchasing of lift tickets,ski rental, and delivery of equipment so I didn't have to do any of that. When we arrived, we realized we forgot a pair of ski boots at home so we called Nikki and she quickly resolved the problem for us. How awesome is that! I am not the type that likes the stress of researching and coordinating trip details, I just want the trip planned so I can show up and relax and enjoy my vacation. Nikki expertly handled all the big and little things that needed to be considered and confirmed everything in advance so that I did not need to worry about anything. I cannot thank her enough for her attention to detail. Nikki does it all with such enthusiasm, that it so fun to talk to her about the trip. She builds up all the excitement of traveling like it's her own trip. She made my vacation fun and enjoyable without any stress! I look forward to my next vacation Nikki plans for me!

This is why you need an experienced travel agent! I haven't…read moreused a travel agent in years. I do everything myself. However, I was going to Punta Cana and there are a LOT of resorts -- and I had no ability to determine which would be best for our group of 20. John put us into a resort that fit like a glove. Beautiful resort, family friendly, great service. We could not have been happier! No chance I would have known to pick this resort -- and John kind of knew everything about everything -- and made this vacation just perfect. Really grateful for his expertise and will definitely use him again, particularly when venturing to new places.

Punctual, friendly, and professional, we love Tim and the other drivers, they will pick you up…read moreanytime of the day or night with a smile!

I hired this company to take my niece who flew into O'Hare from Germany to go to Geneva to my…read moredaughter's home. They made her feel very confident and she was delivered on time They picked her up promptly from Geneva on her return trip back to O'Hare to go home to Germany This all went very smoothly with no STRESS. . This company was very professional , dependable with reasonable priced and would highly recommend them!!

Vicky made our Alaskan Cruise, flight and hotel effortless, at least for us it was. Vicky spoke…read moredirectly with the airlines, hotel, and the cruise line while we listened. We had flight vouchers that she navigated those for us when a previous travel agent would not. Vicky was very through but also a joy to work with. We have used other travel agents before but she beats them all out. We will be reaching out to Vicky for our next vacation. If I could give more than 5 stars I would.

We just got back from a wonderful trip, courtesy of Victoria Callas of Arcadia Travel & Cruises…read more Many folks these days tend to "skip" using a travel agent, preferring to make their own travel plans. While there are all kinds of websites & apps to use, having a great travel agent is worth its weight in gold! All is fine on a trip until trouble appears. With a travel agent, you have a REAL LIVE PERSON to call if you run into a snag! A great travel agent like Vicky knows all the tricks and shortcuts that can really bump your trip up to the next level. Having her expertise at the tip of your fingers can provide solutions to problems. Covid restrictions change frequently. She's up to date on the requirements, not just for where you're starting your trip, but also for your trip's destination! What if someone in your party falls ill? What if you miss a connecting flight? THOSE are situations when a seasoned travel agent like Vicky can come to your rescue. Vacations can take many twists & turns. It's the situations that you CAN'T predict, that Vicky can assist with. For example, in 2012, I took my 78 year old mother-in-law to Puerto Rico. The first 3 days were great but unfortunately mom came down with a stomach issue requiring hospitalization. Luckily, Vicky was by our side (via phone) every step of the way! She rebooked our return flight which had to be delayed until mom was better. What was a language barrier for me (as I only speak English) was no problem for Vicky who is multi-lingual. She's a godsend. She's been our treasured travel agent for over 30 years! She goes out of her way to make sure everything goes smoothly before, during and after your trip. She's the BEST! Thank you Vicky for all the years of great trips that you've booked for us! We look forward to many more!

We've been using West Suburban Limo for 15 years and they are always so consistent and…read moreprofessional. A true joy to not stress out about getting to and from the airport!

Amazing service. Had a flight cancelled and rebooked for next day; they were flexible in adjusting…read moreour reservation. Then the day of our new flight; airline offered an early flight and WSL again was fine in adjusting our reservations, with it not only being an earliler flight but to a different airport (Midway vs O'Hara in Chicago)

I have been using Abel for both family and business trips for years. I wouldn't go anywhere else…read more He's professional, very courteous and great with the kids when we go on family vacations. I would highly recommend!

We used MEA black car service for a concert. The quoted price was what we paid. Abel provided…read moreamazing service. Definitely will be using again!

I booked ABCE & Champagne party but 3 months prior to my daughter's wedding. Rich sounded like a…read morenice guy but wouldn't send a contract. Everything is done by phon call or text. 2 weeks before the wedding I added a stop & paid for one extra hour. I confirmed details by text. The day of the wedding the limo was 20 minutes late & didn't have the added stop. On too of this, Rich told me it was my fault the limo was late. He actually forgot about the added stop. I would never recommend them.

If you have an event such as a wedding and need a limo service, ABCE Limo is highly recommended…read more Rich was totally awesome and helped more than we would've ever expected. He was super friendly, respectful and helpful. He made sure that my wife was able to get in and out of the limo bus safely and not get her dress dirty or tangled. He turned out to be the helping hand that we needed but didn't plan for. He even helped in the venue like he was part of the bridal party without being asked. I absolutely will use his services again.

This company is SO incredibly professional, safe, clean, kind & has great communication. I feel…read moreterrible that every time I've called to book it's been super last minute (because I'm not a planner) but they've always made it work. One of the time, I took a bus to the city & got a flat tire-called them & they sent me a car right away. Not only have I booked last minute but I have also added time on etc & they're always so flexible. I say all this for you to just have back story/content... not to recommend doing it :). Their price is so reasonable & it's nice, clean cars. I've had multiple drivers & they are all so wonderful. Thank you so much for the great experience every single time!!!

I was referred to this company by a friend, and I'm really glad I gave them a try. We used Discreet…read morefor drop-off and pick-up at O'Hare, and the entire experience was excellent. Our driver Tamika was professional, the ride was spotless and comfortable, and the communication throughout the process was top-notch. Their pricing was great, and the service couldn't have gone any smoother. If you're looking for a reliable black car service for any trip or occasion, I highly recommend Discreet. Seriously--why are you still reading this? Go book your ride!