Passing the NC real estate exam requires time, effort and commitment. Superior school ensured that…read moremy time, effort and commitment were most effectively applied towards my goal - which was to learn what I needed to know to pass that exam on the first attempt. Don't just take my word for it; a NC Real Estate Commission report published in 2013 showed that for the first half of 2013, the pass fail rate for all candidates taking the NC state exam for the first time was just 61%. Superior's pass rate during that period was 73%. Trust me, you don't want to put in all that work, time and effort only to fail the exam and have to put in yet MORE TIME AND MONEY to study for a retake. You want one and done. Maximize your odds and maximize your time. Check out Superior School. They have a process and it works.

The WORST! anything that ever says "superior" or "official"...is usually fake or a scam…read more I took the class. the book had grammar errors, the adventure guide which you learn in like a 9 yr old had soooo many grammar and math errors. the teacher, angel, snaps at you and name calls you if you ask any questions. to make this worse...I PASSED THE FINAL, and they're forcing me to retake because the proctor was not watching. why would I even be allowed to test w out a proctor and why wasn't I informed prior? the verbiage in the quizzes are a total joke. you must get dumber to learn in this school. save your money, or pay more for the top tier school. Super was a TERRIBLE investment. Money and time lost. even if you pass, they'll accuse you of cheating to make you pay for a 2nd class and about 90% of the people in my study class failed. and they're all presidents list students from college. I swear. I regret this.

John did an outstanding job helping us find and purchase our current home. He is extremely…read moreknowledgeable about the locality, ensured all our requirements were met, and never pressured us to close a deal. Even after signing, he took the time to clearly explain each process and step, and also guided us by connecting us with reliable external professionals when needed. He truly made the entire closing process smooth and stress-free, supporting us like a family member. I would highly recommend John to anyone looking for real estate services in and around Charlotte.

I have worked with John for both buying and selling properties. I'm incredibly pleased with the…read moreservice I received. John was always available and provided guidance on every step of the process. John profoundly understood the housing market, which is the key to getting the best deals possible. Beyond his expertise and professionalism, John was affable and kind. He listened to my concerns and answered all my questions with detailed explanations. When facing challenges, John always analyzes the problems and recommends solutions for my best interest. I am so glad to have John on my side for my real estate transactions. His experience combined with his pleasant personality made these transactions smooth and worry free. I highly recommend him to anyone looking for a top-notch realtor.

Engels and Volkers was an absolute nightmare to work with. Gina Hamilton lied to us for an entire…read moremonth and lead us to believe we were under contract when we weren't and didn't tell us until the day we were supposed to "close" even after repeatedly telling her we never received our due diligence money. She then didn't return our calls for weeks, lied about being in the hospital when she was really partying in Charleston (thank you social media) and the BIC Yuriy was absolutely no help, took no responsibility for his realtors actions and yelled at me when I told him we retained a lawyer to help us recover some of our lost funds. They had no care putting our families entire financial security on the line and took zero responsibility for their actions. Save yourself the trouble and find a realtor group that actually cares about your well-being and isn't greedy and sloppy.

Sellers beware! We had a cancellation today 45 minutes before the showing of our beautiful home via…read morea real estate agent from Engel &Volkers! Needless to say, we are not impressed by the lack of professionalism exhibited by an E&V agent!

I am a property owner in Charlotte NC. I have this company for a rental property I have in…read moreCharlotte NC. The rent payments consistently get to me after the 15th of the month (even after signing up for direct deposit). Additionally, I have to arrange for my own maintenance person because they use expensive vendors and have a policy to send someone out for issues under $300 without your approval. I would not recommend this company. I believe they are very unprofessional. The comment below is completely untrue. I am sent an email every time my tenants pay. They have never paid late. Again, more unprofessional behavior by this company.

I have had the opportunity to work with Carolinas Metro Realty several times now through out the…read moreyears. I highly recommend them they have helped a friend with a short sale, and I recently have hired them for the property management of my house in Charlotte. The staff and owner Yuriy are so friendly and easy to work with. They get back to me immediately with any concerns I might have and have answered all my questions (and trust me I had a lot) when it came to my house. My house was rented immediately after they took it over and I know that it's in good hands. The best part is they have taken all the worry away from me as a homeowner now landlord. I don't have to worry about a thing and I know my house is in good hands. Whether you are selling, renting, short sale, or any other kind of real estate transaction you can count on the team at Carolinas Metro Realty. They take their business seriously and treat their customers right.

Kate was a pleasure to work with. She agressively marketed our home and worked with us to develop…read morethe right strategy to sell our property quickly and at a fair price. I'd highly recommend Kate to anyone needing help buying or selling their home.

Kate is the cream of the crop and I truly feel that anyone deciding not to work with her is doing…read morethemselves a disservice. My situation - I was looking to sell my home in Ballantyne, but also living 2300 miles away in Las Vegas. After speaking to multiple agents, we chose Kate based on her amazing personality, responsiveness, clarity when it came to the selling process, and realistic confidence in the current market. Admittedly, being 2300 miles away, I was a bit nervous working with an agent I had never met in person, but Kate treated us like we were next door neighbors. She helped me facilitate EVERY aspect of the sale, from prep, necessary repairs, inspections, photos, measurements...you name it and she was on top of it. BTW, we also ended up receiving 3-4 offers within 3 days :) If we eventually make our way back to NC, there is only one agent that we will be working with and it's Kate Terrigno. Thank you, Kate!

Worked with Melissa when we bought our first home four years ago, and now will never work with…read moreanyone else! Melissa is THE BEST! She is kind, knowledgeable, patient and has a level of personal service that will make you feel like you are the only client she has. We were selling and buying at the same time this time around, and were worried about having to go into rental housing in between. Melissa helped us come up with a plan that allowed us to go under contract after a day on the market. Two weeks later, we went under contract on our dream home! When you choose Melissa to be your realtor, know that you're not just gaining the best realtor in Charlotte. You're gaining a lifelong friend that cares deeply about you and your family.

Melissa totally earned her commission. She was fully engaged in the details of selling my home and…read moreis extremely knowledgeable about how to best market a home in the Charlotte area to achieve the maximum selling price. Her engagement and passion rubbed off on me. Melissa was very accessible by text or phone. Her network of contacts (stager, contractors) is excellent. I received multiple offers on my home and was under contract the day it was listed (at a price well over listing price). Melissa is the best realtor I have ever had and set the bar for me. Would highly, highly recommend!!

Berkeley Apartments in Ballantyne has been a great place to live. The property is beautiful and the…read moreamenities like the pool and fitness center are excellent. The location is also very convenient for everything around Ballantyne. Lisa in the office has also been wonderful. She is always quick to respond and very helpful with any questions.

I love Beverley! There is a HUGE dog park, luxury amenities and even a jacuzzi! I love the sense of…read morecommunity here as well.. I have made so many friends and attended so many fun resident events. They are super pet friendly and really do everything they can to make me feel seen and welcome!

My husband and I purchased a home through this office. They had the home listed as having tile…read morecountertops in the kitchen, hardwood floors under the carpet, and the seller's disclosure stated that the heat and air unit worked well. In reality, the countertops were painted and the paint is now chipping like crazy and looks horrible, the buyers took the stove (which was included in the listing), damaging the countertops more, only one room has hardwoods, and the heat/air unit was undersized for the home, leading to daytime temps of 82 degrees with all the doors and window blinds closed and us having to purchase a new unit at a cost of over $7,000. The agent's response was that the seller said we need to keep it VERY COLD in the house at night so that the air can keep it cooler during the day, and the previous homeowner used window units. My children and I should freeze all night and still have to deal with almost 80 degrees during the day? And window units?? The Broker-in-Charge, Sabra Romeo, assured me it would be taken care of, then wouldn't respond to calls or emails the following week. I don't appreciate being lied to. The people in this office do not follow the Keller Williams Values and should be ashamed of themselves, and Keller Williams should look i to their business practices. We had to finally get an attorney to resolve these issues for us, which is absurd.

I found Aly from my phone at 3 in the morning when living in Colorado and scoping out the Charlotte…read morearea for a possible job transfer. We weren't able to pick our agent for the corporate move, but two years later when we decided to sell again and move to a different location in the Charlotte area, Aly was the first person I called, due to her reputation. As it turns out, she did not disappoint. At times the world of real estate can be messy, but Aly went ABOVE AND BEYOND through the whole process to make sure everything went smoothly. Aly was able to use her network of resources to "refine the direction" and ensure every step ended positively for all. We are so happy we picked Alison Carlson!

My husband and I purchased a home through this office. They had the home listed as having tile…read morecountertops in the kitchen, hardwood floors under the carpet, and the seller's disclosure stated that the heat and air unit worked well. In reality, the countertops were painted and the paint is now chipping like crazy and looks horrible, the buyers took the stove (which was included in the listing), damaging the countertops more, only one room has hardwoods, and the heat/air unit was undersized for the home, leading to daytime temps of 82 degrees with all the doors and window blinds closed and us having to purchase a new unit at a cost of over $7,000. The agent's response was that the seller said we need to keep it VERY COLD in the house at night so that the air can keep it cooler during the day, and the previous homeowner used window units. My children and I should freeze all night and still have to deal with almost 80 degrees during the day? And window units?? The Broker-in-Charge, Sabra Romeo, assured me it would be taken care of, then wouldn't respond to calls or emails the following week. I don't appreciate being lied to. The people in this office do not follow the Keller Williams Values and should be ashamed of themselves, and Keller Williams should look i to their business practices. We had to finally get an attorney to resolve these issues for us, which is absurd.

Lisa Archer was buyers agent that was showing our house. She is very unprofessional and…read moreunknowledgeable. We just invested lot of money into renovations of kitchen, brand new expensive flooring, refinished staircase, painting walls, bathrooms...etc and she said that everything needs to be redone. Please!!!!! Do not use her to purchase or sell your house. She doesn't know anything. Here are just some of the pictures of the remodeling that was done that she said needs to be replaced. Realtors like her do not need to represent such a big company.

I found out on a lovely Saturday afternoon that the place I'd been renting for over 2 years was…read morebeing foreclosed upon. It became a short sale situation and I quickly realized I needed experienced help in navigating the steps to purchase it myself. I used the resources on Zillow to educate myself on the different types of Realtors and once I knew what I needed I started keeping an eye out as I checked the daily listings. I found Carrie Fairman and she was all the things I needed: a local female that was licensed in NC that had short sale experience. Carrie is an incredible example of what a Realtor should be. She's mannerly, punctual, positive, informed, quick thinking, and not afraid to ruffle feathers to do what's right. Carrie goes toe to toe on her buyers' behalf not because she has to, but because she WANTS to protect her client. She's fierce in her determination to get them a fair shake and at the end of the day you just can't ask for more than that!! It took us 6 months to work my short sale deal that involved court dates and visits to the IRS office, but Carrie stuck right by me through it all. When I called - she answered. When I texted - she responded... every single time. Carrie was also invaluable when it came to connecting me to some amazing people including my mortgage lender, my closing attorney, my home inspector and my home warranty provider. I was determined to hire my own home inspector to be certain that I would get a fair and unbiased inspection report. I searched on Angie's List and found a home inspector that got 80 recent "A" reviews and it turned out that was the same exact home inspector that Carrie uses anyway, which said a lot to me :-) I really don't know where I'd have ended up if I hadn't found Carrie. I am SO TRULY grateful to Carrie Fairman for taking such amazing care of me during such a stressful process. I'll never forget her part in the purchasing of my first home... thanks Carrie!! :-)

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