Answered and returned calls, came when scheduled, left work site clean, polite , didn't ask to use…read moremy facilities. Would recommend this company

We have been using Grounds Pro for the past 4 years and could not be happier with their service. We…read morehave a 10 zone sprinkler system which we had no idea how to work or maintain when we bought our property over 4 years ago. Grounds Pro sent a crew out to inspect the system (we have a well for our sprinkler system) and "educate us" on the system. The gentlemen who are the face of Grounds Pro could not be nicer, patient or more knowledgeable. The crew just left this morning after getting our system up and running for the '23 season after being winterized (they do that too). At the end of last season we were having problems with a zone that was "pulsing". They promised to address at reopening, which they did. These workers spend a couple of hours working on getting our pump primed and checking all zones. They did not leave until everything was is perfect working order!!! I can't say enough good things about them. Thank you, thank you, thank you!! Also the lady that answers the office phones is the sweetest. ** If you have a sprinkler system and want a reliable company taking care of you, call Grounds Pro, they will treat you like family.

Found Ground Pros when we purchased our home in 2012. Started with irrigation issues then expanded…read moreto landscaping, lawn and lighting as well as all the maintenance for our property! They even helped us to locate a contractor to replace a failing fence/bulkhead during the pandemic. Awesome customer service, will go the extra mile to support homeowners and very responsive which can be challenging in the OBX. If you need help/advice with an overwhelming yard, Ground Pros is the one company to call! 12 years later and the outside of our house is the one thing we never fret over!!!

Great service. Knowledgeable and fixed quickly. Will use Northeastern Garage Door again when needed.read more

Dyllon Pace was very friendly, courteous and professional. Quoted the job before doing the work…read more Little more work than expected but, completed for the quoted price. Would highly recommend this company and if you get this young man, you will be very pleased. He even gave us a quote for a new door. We look forward to working with this company in the future.

From first contact, they were professional, responsive, and straightforward. He arrived on time,…read morewalked me through the whole process and got everything done efficiently without any mess or surprises. The install was super clean--neat cable runs, precise mounting, and the work area left spotless. Fantastic service, great price, and good people! Highly recommend!!!

Stephen Craddock is an outstanding electrician in the Outer Banks. Professional, prompt, and highly…read moreknowledgeable, he handled our electrical issues with skill and efficiency (multiple homes). His attention to detail and clear communication made the whole process smooth and stress-free. Highly recommend for any residential or commercial electrical work! Also added a 50amp outlet for our RV at our home, and did a bit of wood work to cover the cable that had to run along the ceiling of our 1st floor. He and his entire team are top notch, and the only electrician we trust after moving to the Outer Banks from the Washington D.C. area in 2019.

Poor service and worse quality work. Didn't respond to phone calls or texts after giving a quote…read morefor a repair job and what little work was previously done did not last two weeks before the repair work fell to the ground because he was too lazy to use nails or anything for that matter to secure the repair. Never returned a phone call or text and now I can guess why!

We had a great experience with OBX Home Repair! Of course our situation was an emergency and came…read moreas a surprise, however, Danny's knowledge and experience helped us immensely to pave out the most efficient and economical repair plan. We appreciated the quick response, punctuality, tremendous insight, and last but certainly not least, the quality repair. Thank you OBX Home Repair!

We contracted on Feb2021 with Southern Scapes Pool & Landscape Design to install a new Latham…read morefiberglass in-ground pool. We met with Tom May about the specifics and he drew up the contract, down deposit made and our target date was Nov2021. Tom said he would draw up a set of plans & get them over to me for review/approval, it was indicated/assumed the plans would be drawn up in a timely manner; the planset was emailed to me in Oct2021. The COVID impacted delivery of the fiberglass pool and it was delayed out for several months. Another email stated we were on the April2022 install pattern. Tom's crew showed up in April and the process began. The hole was dug, pool was set, plumbed and backfilled. The electrical crew showed up and wired everything to the main panel. Concrete was poured for the decking and-at first appearances while it was still wet, it looked great. It was noted that the hand rail cups had shifted position during the pour and troweling. They were moved by the concrete guys while the mix was still plastic, which upset the bond and caused the concrete to chip around the brass cup; they were no longer adhered to the concrete. Approx four weeks after pouring, a crack had developed in one of the deck panels and was traveling in a lateral direction where there was no control joint; it had exceeded 6ft long (visible crack). A second crack was forming from the opposite control joint by the rail cups and was traveling towards the 6ft crack. There were also footprints in the concrete from the concrete crew removing the forms around the mouth of the pool; knee boards were not used to step/kneel on during this process, instead socked feet were used to walk on uncured concrete. Tom came out, inspected and it was determined that the concrete had failed due to a possible improper mix and underlayment. Tom agreed that the whole concrete deck would be removed and they (Southern Scapes) would bear the cost for the replacement. Due to varying schedules, the removal and repouring occurred in Sep2022. A different concrete supplier (CRMP) was used, which is located closer to the site. During the deck removal, the concrete contractor stated he would lay down steel mesh as an additional preventive measure for cracking. On the day of the pour, he stated that his supplier did not have any mesh available, therefore none was laid. Lessons learned/After action: 1: Read the contract closely, if there is a feature/option that was discussed and agreed upon, make sure it is in there before you sign (features/options outside of the standard package). Southern Scapes adheres to the contract and will bring it up when confronted. 2: Communication between contractor and customer was/is very poor, I had to call/text/email numerous times to find out dates/times for onsite events and details. The company does not give periodic updates nor notice when they'll be out to work, they just show up unannounced. 3: Southern Scapes states they do not warrantee the concrete from cracking as stated on their website. Having prior experience working with concrete, I've never had cracking issues after four weeks of initial pouring. 4: There were delays due to supply chain shortages that were very understandable, which I was extremely flexible and compliant with. 5: The overall cost was my driving factor for satisfaction level. There was a great deal of money that went into installing this pool and I expected a highly professional job upon completion. 6: My satisfaction level is very low with the concrete sub-contractor; very poor workmanship on all angles, the final product is typical of a garage floor, not a pool deck. 7: I am completely satisfied with the expert levels of plumbing Tom's crew has and the electrical sub-contractor Tom brought in, very professional and they cleaned up after themselves, leaving no trash. 8: I am also completely satisfied with the fiberglass pool itself, no complaints/regrets on the brand/model we chose. 9: Tom May did honor his word that he would make it right, which he did by replacing all of the concrete at his cost. 10. Working with the co-owner, Christy, was not a pleasant experience. She was more concerned with money and adherence to the contract more than the satisfaction of the customer. 11: Southern Scapes does need to make vast improvements on customer relations, communication, professionalism and workmanship. Without satisfied customers, businesses would not thrive nor survive. 12: Finally, I would recommend Southern Scapes solely based on Tom's action of honoring his word, that carries a lot of weight with me; a man's word is everything in business and elsewhere.

We had excellent service from Tommy from the beginning, when we first inquired about pools, his…read morecompany was the first one to reach out to us. Tommy and his crew were beyond amazing. We meet with him in late spring, he was extremely patient as we changed our minds about the pool lay out, where in the yard to put it and so fourth. After several meeting with Tommy, and 5 quotes later( thankful that he was so patient) he gave us a start date. They actually started the pool a week earlier than what he originally told. Within a week we were able to use the pool. Tommy always kept me abreast of what to expect. I have a beautiful pool in my backyard and I can't say enough about the service and now friendship that he provided!!

This was an excellent company to work with. Logan did the work as promised and kept me appraised as…read morewell as calling whenever there may have been a question. I was off site about 3 hours away and he sent me pictures of the completed work as confirmation of the completed job. I would enthusiastically recommend LM Disposal Services when you need to get rid of clutter and junk. It was a major step forward in cleaning out a recently deceased aunt's home and sheds---40 years of living can leave behind a lot stuff! Call Logan, you will be glad you did.

They came so quickly and did a great job! I would highly recommend them! I greatly appreciated…read morethe professional service

Had Albemarle chimney sweep come out and clean and inspected the chimney . they did a professional…read morejob and will have them come out again!