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    Outer Beaches Realty

    1.6 (11 reviews)
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    Outer Beaches Realty was able to make things right with me in the end.

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    Surf or Sound Realty - OUTER BANKS BOIL COMPANY brought us dinner, set up & cleaned up! NEW FAMILY FAVORITE

    Surf or Sound Realty

    (237 reviews)

    Feat in the Sand #975 - Avon, NC…read more We will start with the good: Great location! Very nice home with a lots of bedrooms, bathrooms, two refrigerators, a nice washer and driver, a nice hot tub and a large pool. We loved the gates for the steps, the high chair, games/puzzles, and a large selection of books. Lots of silverware, dishes, and pots and pans. The arcade games were also a big hit. Now the bad: COCKROACHES! Dirty upon arrival. Screened in porch had cans and cigarette butts left behind. The home looked like it had been tidied but not cleaned. It smelled bad. We spent the first hour of our vacation cleaning. We bought febreeze and Lysol spray/wipes. We swept and vacuumed. (We had to clean the vacuum as there was something nasty and sticky in it.) Ceiling fans were dirty and there was mold in multiple areas of the home. Screws sticking up out of the deck. One chair was broken and whoever had placed it like it was fine until someone sat in it. Grass at volleyball court wasn't mowed until Thursday so we didn't get to use it. Beds (all of them) were terribly uncomfortable. Sheets were cheap and felt like a paper towel from a gas station. Comforters were dirty, food stuck to them. Couch was disgusting with crumbs all over. The Keurig was broken and we were told that it would be replaced the following day. That day came and went. After asking, we were told that the owners did not want to pay to replace it. I would NOT recommend Surf or Sound. The house itself overall has a lot of amenities but would not stay again because of the cockroaches and terrible beds.

    Completely unacceptable condition for an $8,000/ "week" vacation rental…read more I am a licensed home inspector and home builder and I can tell you that the condition of Feat in the sand #975 was completely unacceptable. We paid approximately $8,000 for this rental and expected a clean, properly maintained home. Instead, we arrived to sand in the bedding, body hair and dust from previous guests, extremely overgrown grass, and numerous maintenance issues. That level of cleanliness is unacceptable at any price, let alone an $8,000 rental. More concerning is the visible mold/microbial growth around the HVAC register and on the ceilings, along with apparent condensation/moisture at the vent. As someone who works in construction and understands building conditions, this is not something I would expect to see in a professionally managed vacation property. We also reported the overgrown grass, which was approximately a foot and a half tall, and it remained that way three days later. With young children staying at the property, leaving the grounds in that condition was unacceptable. The biggest issue isn't that a rental property can have an occasional maintenance problem. Problems happen. The problem is that this property was turned over to paying guests in this condition in the first place, and the response after we reported the issues was inadequate. For $8,000, I expect the house to be clean, inspected, maintained, and ready for guests when we arrive. Sand, body hair, dust from previous guests, overgrown grounds, and visible moisture/microbial growth around an HVAC system are nowhere near that standard. I would strongly recommend that anyone considering renting through Surf or Sound Realty inspect the property carefully upon arrival and thoroughly document any problems immediately. Based on our experience, we did not receive the quality or value we paid $8,000 for, and I would not rent from this company again. The pictures below are a small sample of what our home's condition was

    Dolphin Realty - Walkway to Paradise!

    Dolphin Realty

    (5 reviews)

    Dolphin Realty runs the Hatteras Cabanas, a group of 40 privately owned one-room cabanas only steps…read moreaway from the beach. Everything from the process of selecting a cabana and checking on availability to arriving, staying, and checking out was smooth, simple as pie, and budget-friendly. We had our vacation dates picked out first and checked the website to see what would be available during the September 17-24 (Saturday to Saturday) week. There were plenty of options when we booked in July, but by September there were no vacancies listed on the website (though there was a sign at the cabanas themselves that said "Vacancy," so something might have opened up). The first half of the fee was due immediately, and the second half was due a month before arrival. The rates vary widely depending on the season. Ours came to about $570 for a week's stay after tax, fees, and trip insurance were all figured in, but "off season" begins in early September, thanks to potential hurricane threats. Prime season is listed in the brochure as $820.37 per week and may be more after fees. The cabanas are a mix of uniform and highly individualized. They're single-room affairs (plus a bathroom with a door, of course) on stilts -- you park underneath. They have no fewer than three decks: both front and back decks on the living floor and a third one at roof level. They all have air conditioning, a TV, and kitchen areas including a fridge and oven. They're all built of the gray, salt-blown wood that is popular all over the island. The best way to visualize the size is to think of a medium-sized dorm room with a kitchen. Beyond these details, they all have their separate personalities. The one we stayed in, Ocean's Door East (#27), had a rare two-bed setup, one of them loft-style. Most others appear to have one bed, some of them full-size and some of them queen. It was decorated with a beautiful array of beach-inspired wall knickknacks, many of which said "Welcome" on them -- and welcome we felt! The kitchen had lots of dishes and pots (but not all of the cabanas necessarily will, so come prepared!), and we were pleased to find beach chairs we could borrow. There were also a lot of children's beach toys, but again, that will vary from cabana to cabana, so don't count on it. This one allows pets, both dogs and cats, but not all of them do. We chose our cabana based on its proximity to the beach -- it was the closest one available when we booked. There is a wooden walkway that takes you over the dune, and there you are! There was always a smattering -- but not a crowd -- of people lounging, reading, fishing, beachcombing, or throwing balls for their dog. The waves were medium-height while we were there, but of course that can be variable. A convenient hose is located at the cabana end of the walkway for cleaning off sandy feet. About halfway through the week, we realized there was a hose under our cabana, too. Additional tips: Be aware that weather in this area is volatile. We had the pleasure of partly cloudy 88-degree days and rainy nights during our week, but it could just as easily storm, or a hurricane might blow through. Hatteras Island gets completely evacuated at such times, so get trip insurance. Also note that you will need to bring your own sheets, towels, and paper goods. This isn't a hotel, it's someone's beach home, so there will be imperfections in the accommodations, and you're cleaning up after yourself, ESPECIALLY right before you leave. Also, bring bug spray. Even though the cabana has an owner, it's through Dolphin Realty that you'll be paying your fee and signing your lease agreement. I did this all by email with them. They responded within a business day or so of any inquiry I made. It was all so easy and reasonably priced that we'll consider coming back to Hatteras Cabanas for future trips here!

    Unit 27 - Ocean's Door East. Fall 2020. Maggots in the refrigerator that migrated into…read moredining/living/sleeping area. Dangerous wiring and extension cords hanging off of TV. Stale, rotting food and exposed wiring under stove burners that didn't work. Filthy, thread-bare curtains that partially covered non-functioning windows and sliding door. Urine and miscellaneous stains on sofa upholstery and bedding. Doors hanging off of rusty hinges. Broken and leaking hose outside for rinsing off after the beach. ZERO Covid-19 protocol or cleaning. Disrespectful and rude Dolphin Realty employee named Suzanne. Protect the health and safety - not to mention your "relaxing" vacation and search for accommodations elsewhere.

    Outer Beaches Realty - Irish Mist #35

    Outer Beaches Realty

    (115 reviews)

    Renting "breakers" We were told to expect a 5pm check in due to "enhanced cleaning". Well that's…read morehysterical that they consider this enhanced cleaning. Have called multiple times about the crappy cleaning job in the rental and they've done nothing. Dead bugs, human hair, rings from glasses on Unwiped granite. Absolutely disgusting and I had to clean it. There were also dozens of flies in the house, flying around in the kitchen and bedrooms. Also our door code was wrong. We had to call and get bounced around "after hours" (it was 5:45) to get in the house. They have no information about the advertised pool that's "a few streets away" but actually a mile away. No hours or opening times. I called about this and the woman gave me the address to the pool. Unhelpful. And the photos on the website are photoshopped. They make the queen bed look like a king so they can make that bedrooms larger bath look like the master. The actual master bathroom is tiny. Huge rips in the screen doors so we can't have the patio door open.

    We rented a house (Sky Box) through Outer Beaches Realty last summer - August 2020 - in Rodanthe,…read moreNC. It was by far the absolute worst vacation experience that I and my family have ever had. I have contemplated writing this review for awhile now, and receiving promotional emails from OBR has prompted me to follow through in the hope that it might save someone else from making the same mistake we did by renting from this company We were a group of 5 - my husband, my elderly parents, my 5 year old and myself. We live in western NC, and the trip to get to Rodanthe is about 9-10 hour drive. We decided to break long drive up by leaving on Friday and spending the night halfway at a hotel, since we were concerned about my elderly father (84 years old and with Parkinson's and cancer) sitting too long in the car. While we were already on the road, we received a call from OBR (a day before check-in) that the AC in our rental house was not working - but parts had been ordered and the AC would be repaired early in our stay. They said they had placed window units in the house. When we arrived at our check-in time, we found that the house was indeed without AC and window units were running. However, these units did almost nothing to change the temperature in the house. There were a total of 3 units - one in the living room, one in two of the four bedrooms in the house. The temperature in the house stayed between 79-85 degrees the entire length of our stay! My son had to sleep with my husband and I because the kids bedroom with the bunk beds was unusable due to the heat. He was extremely disappointed (as were we!) as he'd been looking forward to using the bunk beds. The other bedroom that was unusable was one that my sister was planning to use - as she was going to join us a few days into our trip. She cancelled her plans due to the lack of AC. The temperatures outside in late August were in the 90's. So we paid for a 4 bedroom house where only half the bedrooms were usable. We had many conversations with people at OBR over the course of our stay. They sent a repair person out to check on the status of the repair, and he informed us that no parts had been ordered for the AC units and in fact they had not been working for several months!!! He said other people had stayed at this house before us in the weeks prior and had complained also. So, it became clear to us that OBR had totally LIED to us about the house. We had purchased travel insurance and could have cancelled our trip if they had let us know before we started driving there. They knew far in advance about the status of the AC. They only offered us a 20 percent refund. The entire trip was totally miserable because we could not relax at all in the house or sleep well while we were constantly sweating. My dad has mobility issues which is why we chose a house right on the water, so he could see the ocean without having to walk anywhere. The best times during the trip were when we got in the car to go somewhere else like a restaurant with AC. At the house we were constantly having to empty the water out of the AC units, and the drain on the electrical caused the breakers in the house to trip about every 15 minutes.... so we had to constantly turn the power back on and we could not watch tv because of this. The washer and drier was also not functional, so we could not wash out sweaty clothes. This is not what a vacation is supposed to be about!! One should not spend over 4,000.00 to be extremely stressed out!! We will NEVER rent a vacation property from Outer Beaches Realty again, and I encourage anyone reading this review not to either.

    Trisha Midgett & Team - Midgett Realty - Courtney Snearer

    Trisha Midgett & Team - Midgett Realty

    (5 reviews)

    Trisha Midgett made my home buying experience a breeze! I was already interested in a house when I…read moreapproached Midgett Realty and was fortunate enough to be put in touch with Trisha. I immediately knew Trisha was well-versed with home buying/selling. Her many years of experience were clearly evident. She took into consideration all my concerns and needs and we proceeded from there. Trisha kept me informed and made the process pain-free; calls were always returned in a timely manner, questions were answered thoroughly and her attention to detail were second to none. Trisha told me she would always be available for me even after the sale and here we are, a week after settlement, and Trisha is calling to check in on me. This is above and beyond what I have experienced with other realty companies. Customer service is paramount when making a large purchase, such as a house. I couldn't be more pleased with the customer service Trisha provided. If you are purchasing a house, you won't find a more client centric realtor than Trisha Midgett. I am so appreciative of the service I received from Trisha and would recommend her to anyone looking to purchase a new home. Thank you Trisha! Michael Milteer was a god send! Living in MD and buying a new house in NC could have been a very trying experience but Michael made it seamless. Without fail, Michael attended to my needs immediately. Numerous times, Michael ran from his office to the house I was interested in to answer questions I had about things like the washer and dryer, the irrigation system, that the newly installed gas line was connected to each appliance and that the HVAC system was properly working. He was very, very patient with every question I had. Because I lived in MD, Michael took care of the final walk-through for me and even provided me with an in-depth video of everything I needed. I was confident with his judgment and his attention to detail. Great experience! If you want the best, contact Michael Milteer at Midgett Realty. You will not be disappointed! Ron M.

    Trisha is a masterclass in real estate excellence. She has expertly guided us through the purchase…read moreand sale of five cottages in Salvo, proving time and again that her market knowledge is truly unrivaled. What sets Trisha apart is her rare balance of lightning-fast responsiveness and a refreshing, 'keep-it-real' honesty. She anticipates every need and navigates the Hatteras market with a level of expertise that is simply second to none. If you are buying or selling on the Island, Trisha and her team are the gold standard--they should be your first and only call.

    Colony Realty

    Colony Realty

    (1 review)

    My experience is this. Promises were made in the beginning that UNSAFE conditions were to be fixed…read moreIN THE SPRING (Be careful of clause 32 in the lease...it states that if something is promised, but you did not get it written down in this lease...then you are screwed, LOL A lawyer pointed this out to me when I asked about promises made by Ms. Head). This did not happen and we complained numerous times. Our rent was on time always and many times early. Every inspection was EXCELLENT. We had no stereo and zero visitors. We were ignored the first two times we asked about repairs and then were given a snide, smartass response designed to make us feel bad for asking the third time we asked. A week after asking the 4th time, the 20 year old living below us called the police saying he smelled marijuana (a Friday evening). On Monday morning, Colony Realty terminated our lease for this minor misdemeanor. THE JUDGE IN THE CASE THOUGHT I DESERVED A $25 FINE. THE COURT OF COLONY REALTY, ie. JULIA HEAD, THOUGHT WE SHOULD LOSE OUR DREAM RETIREMENT HOME, SPEND HUNDREDs ON MOTEL ROOMS and moving expenses as we were afraid to go home because of this young man below us and were given 15 days to vacate the property. That is our experience with this Head woman. WE FEEL WE WERE TERMINATED IN RETALIATION FOR COMPLAINING THAT WE COULD NOT USE THIS PROPERTY AS ADVERTISED BECAUSE OF UNSAFE CONDITIONS. WE EVEN COULD SAFELY USE WHAT WAS SUPOSED TO BE OUR FRONT DOOR.

    From the owner: The best selection of long-term rental homes on Hatteras Island!read more

    Outer Beaches Realty - propertymgmt - Updated August 2026

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