My husband and I started treatment August 2024. Today, Dr. Iko has graduated us from the clinic. If…read moreyou want thoughtful and meaningful guidance, from an experienced endocrinologist, reach out to Dr.Iko.

If I could give Pinnacle 10 stars, I would. From Dr. Tur-Kaspa to Dr. Wood Molo, to everyone in…read morebetween from the front desk to the ultrasound tech to the nurse navigators--everyone is so supportive and accessible, greeting you with a smile and always going above and beyond. I have been to several clinics in the area and have felt like a cog in a machine. Not at Pinnacle. They see you as a human being first and patient second. It makes all the difference in the world. Being older and with few eggs, I was not made to feel less than. On the contrary, I felt like the team was really in my corner and rooting me on. Kudos to the culture at this office!! Thank you!!

I initially posted a review in 2009, when I was trying to get pregnant. I came across it today and…read morethought I should update it to say that I eventually was successful, largely because of a technique that at the time was called CGH. At age almost 43, I gave birth to a baby who is now finishing up sophomore year in high school. Not sure if Kaplan is still in practice there, but he did not sugarcoat anything, which is why he was the ideal RE for me.

I have been coming to this facility for over a year and it is one of the better doctors offices I…read morehave gone to. Typically I am in and out with 30 mins which is a miracle compared to some other doctors offices I have been in. The most I have ever waited was still less than an hour in total for the whole appt. I feel like this place is a well oiled machine which is something I like about this place. Only issue I have is that it you have to book your specific doc well ahead because they book up but for day to day visits it is great and they do offer telehealth for appts that don't require an in office visit. The phlebotomist are very good and I rarely feel more than a light pinch on blood draws. Overall great experiences.

I appreciated that The Nest was able to get me in with short notice, prior to an embryo transfer…read morewhen I was not already an established patient. They also really understood the idiosyncrasies with last minute scheduling when it comes to fertility stuff, which was a huge relief. In the time between my transfer and HCG test, I got great advice from the acupuncturists I saw and my first transfer was a success! I am 14 weeks now and I am still wearing socks daily to keep my womb warm. :)

This review is long overdue! I first met Julie Gaudette in October of 2018. After a long and…read moredisappointing run of negative pregnancy test after negative test, my husband and I decided to give acupuncture a shot. After a month and a half of treatment with Julie, I was pregnant. Being an avid tracker of data I noticed that with acupuncture I had a pronounced increase in my basal body temperature around ovulation time. I was less stressed and had an overall sense of well-being. I ended up seeing Julie throughout my entire pregnancy. Every symptom I had was alleviated through acupuncture. If I had heartburn, congestion, nausea, any indigestion, you name it Julie was there. With a kind soul she provided the individualized care I desperately needed during that stressful time. My little guy is 7 months old now and I can't thank Julie enough for everything she did for us! I highly recommend the Nest and Julie

I truly don't have enough words to express my gratitude for Dr. Shashoua. He literally saved my…read morelife and has continued to go above and beyond for what has been a very complicated and emotional journey with stage 4 endometriosis and infertility. I first met Dr. Shashoua after a failed embryo transfer that left me septic, internally bleeding, and in critical condition. I was so sick that I didn't fully understand what was happening -- I was truly dying. Dr. Shashoua stepped in with the urgency, skill, and calm confidence that only an exceptional surgeon can bring. He performed the emergency operation that saved my life, and I will forever be grateful. After stabilizing me, he did something that shows how deeply he cares about his patients: he referred me to a far better fertility doctor because he knew I needed more specialized and attentive care than I had previously received. That referral changed everything for my fertility journey. A few months later, he performed my endometriosis excision surgery and removed my tubes. These were major, life-altering procedures, and he approached every decision with precision, empathy, and extraordinary expertise. I now see him regularly to monitor and manage my endometriosis and infertility, and he continues to provide the highest level of care. What sets him apart is how closely he works hand-in-hand with my fertility doctor, ensuring that every aspect of my treatment is coordinated. My case is extremely complex and often overwhelming, but he has never once made me feel like a burden. He treats me with compassion, respect, and true dedication. If you have endometriosis, fertility challenges, pelvic pain, or any complicated gynecologic or urologic condition, Dr. Shashoua is the doctor you want in your corner. He is an extraordinary surgeon, an exceptional physician, and someone who genuinely cares about his patients' lives and futures. I owe him mine.

Dr Shashoua is an ANGEL! I agree with the effusive comments of other, grateful patients of his: He…read moreis FABULOUS: Kind, brilliant, and an all-round terrific doctor! He helped me when I really needed expert help.

I can guarantee you that there's no better care out there than Vios Fertility. Dr. Beltsos is an…read moreincredible doctor, and you won't find a more personable, caring, and down to earth fertility doctor anywhere else. The entire staff are wonderful, and they genuinely care about their patients. If you want the absolute best care in helping to build your family, go to this clinic.

About two months ago, I decided to begin my fertility treatment at this clinic, but it turned into…read morea complete disappointment. After spending a significant amount of money on lab work, tests, and other medical evaluations, I ultimately had to cancel everything because of the clinic's lack of communication and organization. The nursing staff consistently failed to provide the information I needed. I was constantly the one sending emails and making phone calls to ask about appointments, test results, and next steps--things the clinic should have been proactively communicating. The financial team was no better. Despite repeatedly asking, I never received clear information about the costs of treatment or my payment options. I grew tired of constantly calling and emailing, only to be left without answers. Throughout this process, I never felt supported, guided, or cared for. Fertility treatment is already emotionally challenging, and patients deserve a team that communicates clearly and provides reassurance every step of the way. Unfortunately, that was not my experience here. In the end, I chose to start over with a different clinic where I feel truly supported, informed, and confident that my care matters. I would not recommend this clinic to anyone looking for compassionate, organized, and patient-centered fertility care

LaShawn is really friendly. I don't know if he's a floater or not, since I only saw him once or…read moretwice. But where most of the other receptionists kind of act like they're resentful they have to help you, he's incredibly upbeat and made me feel like hated his job or having to help me. My doctor here was Dr. Boots. I found her to be friendly, knowledgeable, optimistic, and willing to listen. When I suggested increasing a dosage for one of my IUI cycles, she was happy to let me do so. When we had a second consult after the first couple cycles weren't successful, she suggested doing a injectable IUI cycle before moving on to IVF, but she left the decision to me. The injectable cycle was very successful. I know she is thrilled for me. When you work with a fertility clinic, you'll spend most of your time working with and talking to the technicians and the nursing staff. If you're not prepared for that, you'll need to rethink treatment or seek out a clinic that may be hard to find. The nursing staff consult with the doctors, of course, and I never felt ignored by anyone when I had questions or concerns. I would recommend Northwestern and will use them again if I decide to embark on a sibling cycle.

Bare minimum care, doctor won't communicate with you about anything, even test results or…read moreultrasounds. They just sign off on whatever the tech said and don't translate the tech report for those of us without medical degrees. They'll prescribe things without telling you they did so, without telling you why they're prescribing those things, and without giving you instructions about how/when to use them, and for how long. On top of that, it's almost impossible to get them to respond to any questions over MyChart or the phone, which is really bad for such a complicated process. They also don't offer paracervical blocks, an extremely common pain management procedure, during painful procedures like the SIS. This is something that is the standard default at other reputable repro healthcare centers, including Planned Parenthood. At first, we didn't even hear back from them about this request. Nothing from the doctor. Nothing from the nurses. No acknowledgment that I'd requested pain management at all. We called and messaged multiple times. When we finally were able to talk to a nurse, the DAY OF THE PROCEDURE, we were told that no one had ever asked for a paracervical block before, and they had no one qualified to administer it. Really?? At a supposedly cutting-edge medical facility?? Instead, they sent prescriptions to my pharmacy without telling us they'd done so, for an anti-anxiety and some lidocaine that I had to bring with me for them to apply topically. It didn't help with the pain. Even before this, we wanted to change our doctor, but guess what? It's against their office policy to allow patients to switch to a different doctor. No matter the reason. So if you have a bad experience with your doctor, you either have to stick with them, or you have to go to an entirely different health system and start over. This is ridiculous and honestly unethical. I tried to appeal this policy and was told the person who determines exceptions would call me within 2 business days to hear my case. They never called, and all anyone can do is keep sending messages to that person asking them to call us, which they apparently continuously choose to ignore. So we're stuck with our current doctor. Why didn't we like our doctor? Because she treated us poorly from the beginning. She also kept highlighting over and over that death was a risk for each step of the process, so "you might want to change your minds about moving forward." It became so pushy that it almost seemed like she wanted us to decide against this, which was wild. For context, this was just her going through the normal egg retrieval and IVF processes with us and their normal risks during our first meeting with her. It had nothing to do with any concerns about me as a patient, or any unusual risks that I'd face. You can absolutely talk realistically about risks without doing what she did. Even the front desk staff are straight up rude even though my spouse and I were nothing but nice and upbeat with them. I will say that I had a good phlebotomist and a good ultrasound tech, so that's a positive. But the person who did my SIS, while nice, was really rough with the insertion of the speculum. Rough to the point of pain. As an SA survivor, this was super triggering. Beyond that, it's bad technique and could lead to injury. Overall, I would definitely NOT recommend this office. I'm currently trying to find a different place for care. No one should feel this dehumanized and unsafe for a process that is already extremely difficult and vulnerable. I'm bummed that Rush's fertility center closed, so I'll be looking into independent fertility clinics. For your mental and physical health, I'd suggest staying away from NM's Fertility & Repro Medicine department.

Egg freezing is a really overwhelming process, however, Tiffany made it a whole lot easier. She…read morewas not only incredibly flexible and dependable, she was also my cheerleader throughout the process. Despite having an unpredictable injection schedule - Tiffany stayed in touch via text and made sure she was available when needed (even for a 2am injection!). She came to my apartment for my injection - making it incredibly convenient. Given her expertise with the procedure, she was able to give me on-demand advice and help me stay positive throughout the process. I would recommend Tiffany to anyone and everyone going through IVF and/or Egg Freezing. She eliminates the stress associated with injections and is a key source of support! I couldn't say enough positive things.

I was referred to Tiffany by a friend, and her services were truly worth every penny. My husband…read moretravels frequently and we needed someone to help administer progesterone shots since they're injected in a place that's pretty tricky to reach on one's own. Tiffany is so warm and friendly, I began to look forward to her nightly visits (even though it was to get a shot) - she became like a friend and even followed up with me to see how things were going in our fertility journey. She also taught my husband and I helpful tips on how to administer the shots correctly and in a way that hurt much less than what we'd been doing before. It's so nice to have a service like this available - I can't recommend Smith Fertility enough.

Thank you for Dr. Anne, Jenny, and all of the North Shore Fertility Team…read more North Shore Fertility made our perfect baby possible. Our baby is happy and healthy. At the time of our baby's birth I (mom) was 41 years of age and the dad's sperm was 39 years old. North Shore Fertility's office staff are just as kind, dependable, and understanding too. When we went to North Shore Fertility we had already been to other fertility practices without success. They made our baby dreams possible. Thank you North Shore Fertility!

Appointments tend to run behind schedule, but the staff is great! Dr. Borkowski has great bedside…read moremanner.

Dr Rana is an ansolute angel. There is a special place in heaven for him, such an amazing Dr…read more wonderful beside manners. I appreciate all your comfort and great way of expalining everything and taking your time with me during one of the most difficult times of my life. Thanks to you I was able to become a mother to a beautiful healthy baby girl. God Bless you Dr. Rana! I would reccomend! His staff is also very polite and helpful.

It truly doesn't get much better than Dr. Rana. He's the best of the best. This is a doctor who…read moretruly cares about his patients like they're his family. I was with Dr. Rana for almost two years. He always listened to us but most importantly he fought so hard with us to give us a baby. I'm so unbelievably thankful not only for Dr. Rana, but for his staff. From the front desk to the phlebotomist and nurses and embryologists, this team is just amazing. After a long road, we finally have met our second trimester---we weren't sure we'd ever get here. Our discharge day was emotional, that's because I knew I'd have a hard time ever finding a care team as strong and loving as them. We're forever indebted to Dr. Rana and his staff; I'm not sure I'd be this far along in a pregnancy without them. We thank God every single day for putting this care team in our path.

The Arlington Heights office is not functional. They don't have enough staff and frequently call…read moreto move appointments to one of their other offices the morning of. They also can't do most procedures at the AH location so you have to go to one of the other locations anyway. I get mixed information from receptionists/nurses and I haven't seen a doctor since my initial meeting (over 3 months ago). I would not recommend.

My husband and I tried to conceive for 3 years with no luck. I have PCOS and difficulty ovulating…read more I decided to get help from this fertility center. We tried the Clomid cycle with the Hcg injection and scheduled intercourse twice. We wanted to start with medications first. We worked with Dr. Catenacci and her team of nurses. Dr. Catenacci has great bedside manner, she's respectful and honest. I felt she always had my best interest in mind. I can say the same for the nurses. The nurses and secretary were always friendly and there to help. The first cycle I miscarried at around 6 weeks and the second was a successful pregnancy. We just welcomed our healthy little boy this past February. This is a great clinic, a bit hidden from the other places in Chicago, a gem. If you plan on going through fertility treatments just make sure you have a good support system ready, expect ups and downs. We will definitely be going back for our second child when we're ready.