Our family has had 7 funerals at this home. By far the best folks I have dealt with during such a…read morehard time. We had financial programs and the Rattermans have stood by us and provided a wonderful payment plan for us.

Newcomers is a Dixie Highway funeral home in the valley station portion of the city of Louisville…read more I was not aware of its existence until recently when it was decided my father in law would have his visitations held here. I was very skeptical at first the outside does not look like a funeral home to me. It looks like a mini mart where an Aldis, Valu mart or cvs would of been. However on the inside while smaller it is pretty nice. Solid decor with two areas and two separate kitchens. Inside where the bodies are on display for visitation ks very large and spacious so that's nice. Kitchens are smaller but I think I like the bigger Visitation and smaller kitchen setup. While I did not partake in the choosing or setting up of this I will say the workers here were all very nice and consolable for my mother in law and wife in their time. They did what they could to meet there needs. The only snafu is on the placard entering the visitation they put Johnny instead of John for the name and made him a jr. everywhere else it was correct. I quickly noticed it before any one arrived and I got with a worker who promptly fixed it and apologized. Quit enough to where it was a no harm no foul situation. One of the things they did that I loved was my father in law served in the Air Force. So during his whole visitation and funerals they flew the Air Force flag up high right with the American flag on there parking lot flag pole. So that was a cool and nice gesture. Overall this is a solid place to have a funeral. Granted I didn't participate in the choosing but from what I was told they are a cheaper funeral home. Which is nice to have an affordable place that can still offer nice viewing areas. Nobody likes to review a funeral home. And I wish I could review this one under better circumstances. But there was nothing here that happened that would keep me from recommending using this place. It's a nice affordable option.

Sadly we've become more familiar with Newcomer during 2019 after unexpectedly losing two family…read moremembers. Thankfully their team made the process a bit more bearable in arranging details not previously planned and within the budget. Some decisions are especially hard and overwhelming but there wasn't pressure to make quick decisions. All spaces, including the kitchen areas, are kept clean and tidy to welcome family and friends. Our family was also treated with respect during visitation and funeral services. Much appreciation.

I recently and unexpectedly lost my beautiful, beloved bride of 38 years and walked into Louisville…read moreMemorial Gardens West without a clue as to what to do and how to do it. TJ welcomed me and provided both professional advice and personal support through the entire funeral and burial process. I have been very impressed with him and the other staff I have met and had interaction with. Everything from their service to the value is very much appreciated by me and my family.

Last week I didn't give the cemetery a very good review because I didn't have a very good…read moreexperience with them, but I have to say now that they have been very nice and helpful with my issues. The general manager and T J have went above and beyond being helpful and are getting my issues taken care of in a timely manner. They have been nothing but super nice and caring. Thanks to both of them and I feel like I could call either one of them if I have any more issues, but everything has been taken care of now.

I'll start by saying that at least the monument we ordered for my mother looks great and is what we…read morewanted. That's as far as I can go in giving this business a decent review. We worked with Stephen Keith and from the first moment I found him to be a cheesy salesman. He talks WAY more than he listens and talked down to us more often than not. When my father went back to give him the down payment, he called him by the wrong name. We had an appointment with him to get the final mock up of the monument and he didn't even bother to show up or let his assistant know where he was or if he might be coming in. I had taken off work to be there, but apparently it was too much to ask for him to honor his commitment. When we did speak, he told us he was sick. Okay, but no phone call? Just screamed that our time wasn't as important as his. Then when we finally got him to come through, he said he would call with the final write up. He didn't. He also said he would call to let us know when the stone was placed. He didn't. My dad discovered this on his own. It would have been nice for our family to have been together for this. Bottom line: if you want someone compassionate, truthful, and accountable, don't bother going to Keith Monument or working with Stephen Keith.

Jimmy at Hardy chapel was wonderful in our time of need. His staff was top notch throughout the…read moreshowing and during the funeral. Jimmy was there every step of the way before, during, and after the funeral; working to make sure all I's were dotted and all T's were crossed!! I would recommend this funeral home to everyone! They proved to me that they were THE BEST!! Thanks!!

I assisted my cousin Edward with making his pre-arrangements at the Advantage Funeral Home. We met…read morewith Mr Scott Hagerman and Mr Sam Ulmer. We were offered refreshments and given a tour of their facilities. Edward requested a cremation service. We were shown several types of services. We felt absolutely no pressure. We were told that if he moved outside Louisville his services were transferable. I so appreciate how we were treated and how important it was to secure these arrangements.

I came here to support my friends when their daughter died. It was a horrible experience for all…read moreinvolved but the people at Scott's funeral home did a good job - at least from my perspective as a guest and friend of the family. The service ran smoothly and things were organized well. They had ample tissues, had made a great video honoring the deceased and plenty of photos of her all around. They also had trained, professional staff on hand to help people during this ordeal. The professionalism and compassion of the people of Scott's funeral home made a tough couple of days easier.

I am 81 and have arranged and attended many funeral services. Yesterday I attended my daughter's…read moreMother-in-law's service or lack of service. The service scheduled to start at 1:00 started about 1:15 and that is because the priest started. He spoke and had some readings and then said we will have another song. Another song there had not been the first song that we heard. I was in back and faintly heard music. We all waited and became uncomfortable. The priest had a final prayer. Finally a representative of the funeral home came in and said that concludes the service and burial would follow. We waited outside and she came out and asked who the pallbearers were. They had not told the family they would need pallbearers. Granted most families would know this but this was the first funeral arranged by the family. The employees or owners showed no respect for the deceased and I feel for the family. All the services I have attended whether in the funeral home or church, there was always a funeral home representative close by making sure everything went smoothly.