On time , active workers , polite and friendly pros. They…read morehad blankets and carts to do the move safely and without damage

End of March weekend during Covit19 crisis , but thes Brawny lads came thru , on time , suggestive…read moreand helpful and the strong arm I needed as I'm in a 60ssomething man. This moving team didn't kill our cat and didn't run of diesel fuel during our move across the city I was cautious about the up front reserve fee of 100 done online But think ... they want to confirm you are serious . Payment was easy . They moved heavy furniture in and ready to assemble stuff up the elevator down the hall and confidently delivered on all aspects I wish they had assembled that Structube bed it was more difficult ! Great work

Thank you so much Andrew for a very professional work. The urgent request with very difficult task…read moreto deliver kitchen with heavy countertops using small elevator was performed great. Time for delivery to Toronto with unbelievable traffic was just impressive. The price for such work was absolutely reasonable. Great work. Thank you Olga

I can not recommend this company They moved us but were…read moregreatly unprepared with winter clothing for workers , and a decent truck with fuel . nice guy but flying by the seat of his pants , very unprofessional and Very expensive in the End Diesel truck needs fuel . So shop around , our subsequent move if same items were 1/2 that price paid Regrets No doubt about this was the company , his comment following my post is Lame at best , His crew allow a kitten out and that kitten was run over on Southdsle rd , then his truck ran out of diesel fuel Close to our final location I took him for a drive to buy a tank and get diesel fuel so they could complete an $ 800 move As I'll prepared , over priced and unreliable is correct His workers were lightly dressed had no head hats and no gloves in a cold winter move , so dumb

We hired Bigham now on multiple occasions and each time they never fail to impress us. We recently…read moremoved from Woodstock to St. Thomas and the attention to detail, their care and professionalism was outstanding. It was pouring rain while they were bringing in items and they covered them up with additional blankets to ensure that our items would not get wet. They were personable, friendly and respectful of our space. We have not been more impressed by any other moving company as we have with Bigham. Their pricing and quotes are transparent and honest. Their initial contact Zach was great, and the team that physically moved us was fantastic.

If you are doing a long distance move, do NOT use these movers. We have had nothing but problems…read more They never answer the telephone. The guys that showed up to our home on moving day were rushed and did not wrap our furniture properly. Poorly used shrink wrap around wood and leather furniture that should have been blanketed. The lack of care caused alotof damage to our wood products. At the last minute our belongings needed to be so stored because a truck coming out to Manitoba was suddenly not available. Our belongings were basically dumped into a trailer and then loaded onto the moving truck days later. We booked our move at least three months in advance and everything that Dave and Zach Johnson assured us would not happen, happened. We have broken lamps, missing items, a severely damaged desk, couch and loveseat. Please save yourself the unnecessary stress and avoid this mover like the plague. They are not worth the expense that their lack of respect for you and your furniture will cost you in the end.

Reliable, fast and quality moving service! They took care of…read moremy furniture as of their own... Would highly recommend !

I have used this company twice now to move both out of the KW region to Toronto and back into the…read moreKW region. The guys were great. Clean, professional and efficient. They made my moves painless and stress free. I would definitely recommend Rick and Moving Forward for all of your moving needs and I will not hesitate to use them for any future moves I have. A. R - Kitchener, Ontario

Was an excellent experience through and through. From the very first meeting/estimate with my…read moremother, Sheila Clarke and team were professional, empathetic and reassuring. The process was seamless and they took very good care of my mother's needs and possessions. Can't say enough on how the company makes the situation less stressful for not just the ones being moved for but also other members of the family who would normally take on the responsibility....Way better than your average moving company. Al

My nightmare with the moving company from Hell --which they call Move Seniors Lovingly…read more A complaint to the company resulted in the owner sending a bill that was way over the quote, and then threatening both to involve the police to get it paid immediately and sell off all the contents of our home that were just moved into storage. Not a lot of love there. We hired this Toronto-area mover because it boasts a sensitivity to the transition needs of seniors and claims a top rating with the Better Business Bureau. It also assured us that it enforces the most advanced Covid-19 safety protocols among its workers. What it did in reality was very different. There is no love for seniors here. Just abuse, and treating us like we are an easy target for a quick buck. Move Seniors Lovingly contracted with an entirely different company to do the move, and one we had never heard of before. They went way over the estimate and employed badly trained workers who were careless and caused major damage to irreplaceable pieces of furniture. They didn't even come close to following Covid-19 safety protocols. Instead of using the one bathroom I asked them to use, they repeatedly used every bathroom in our home. During the move, they didn't wear gloves or sanitize their hands, as we were promised they would, and their masks were frequently off when they were speaking to us. After I called head office to express concern about the careless handling of items that were damaged, two workers stormed into my bedroom, shouting angrily at me for complaining. Yes, they were in my bedroom when they did this, and, yes, I felt threatened. Think it couldn't get worse than this? It did. They handled the first part of the move badly and then knocked off at 1pm, leaving half of the home still to be loaded on the truck. It necessitated another truck and crew the following day. We assumed this would all be included as part of the original quote for the move. Wrong. They charged nearly three thousand dollars extra. They also charged for a crew of three when only two showed up -- the same movers who had earlier stormed into my bedroom, despite the company's assurances that they would not be sent again. They planned the space requirements for the move so poorly that we had to leave valuable items behind, never to be seen again. Think it didn't get worse than this? On the next business day following completion of the move, I wrote to head office to set out my complaints about the abusive conduct of the moving crew and the damage caused to our items by their carelessness. I expected the company would look into our concerns. Instead, what we got was a final bill that went over the amount we were quoted by thousands of dollars. We had already paid a deposit for the move amounting to more than $3,000. Now, the company was demanding another $8,000. There was no response to our concerns. What we did get came in the form of a very blunt threat from the owner 48 hours later demanding that we pay the entire bill immediately, without question, or he would have the police come after us and he would dispose of everything we had placed in storage with his company. "I will give you a 24hr window to settle. If I don't hear from you. I will take further action through legal counsel, Police, and a disposal of all items in the two filled lockers that we have for you. Sincerely Brian Salnek 647 330-0424" Can you imagine a company owner sending an email like this to a customer who has raised concerns? He clearly thinks he's above the law. His threat to dispose of our possessions is not allowed by the regulations that govern storage companies. There is a process that must be followed, and a bill that is not even a week old does not come anywhere close to meeting those requirements. But apparently the law was of no concern to this owner. He knew he had the upper hand. He had all the possessions we had accumulated over a lifetime, and he knew we wouldn't want to take chances. We had to pay everything he demanded. It was a shakedown, pure and simple. I am desperately afraid that when we have our goods moved out of this company's storage to our new home, we are going to be shocked by how many of our items are either missing or damaged. I am also worried that there will be another huge shakedown to get them out of storage. So our nightmare with this company is far from over. The company's owner, Brian Salnek, claims "we wrote the book on senior's move transition." All we saw was the chapter on fleecing, threatening and overcharging seniors. Don't let yourself or a loved one be taken in by this company. Everyone, and especially seniors, expect and are entitled to compassion, dignity and respect. This company delivers threats, bullying and abuse.