Mohawk Moving & Storage Ltd…read more 15 Sage Ct, Brantford, ON N3R 7T4 Moving and storage service Carolyn Rollins 303 points   11 minutes ago My husband and I decided to downsize. This company Mohawk Moving moved the people in who purchased our property. To be honest our moving company did not bring a big enough truck. The Mohawk moving driver showed up and we had not completed our move out. The Mohawk moving driver was obnoxious and wanted us to get out as soon as possible. I was there by myself and the driver was quite aggressive. He phoned his boss and a balding gentleman showed up shouting at me from the driveway that I was trespassing and that they were going to phone a lawyer and the police. I was told I should leave my belongings and get out by the owner or manager of Mohawk whoever he was. The new owners (Mohawks customers) of my home I was moving out of finally came and we worked together to get out as quickly as we could. They were amazing and hope they enjoy their new home. Mohawk Moving is a company that has lousy customer service and fails to understand that their aggressive behavior is not representative of what their customers want. As a Senior Executive in a company I would like to explain to Mohawk moving that your behavior to your customers and those involved in your customers transactions is reflective of your business. I will never recommend this business and as a matter of fact will tell everyone I know that they should not use this business. Shameful and disrespectful.

Worst moving experience of my life. These people are crooks. DO NOT use them. One of the movers…read morewas drunk, and used foul language around our children. Broke 3 things, and damaged our leather couch. Original estimate was $2,800 and the final bill was over $4,000. They would not release my items until I paid. I have contacted the Better Business Bureau to register a formal complaint.

Reliable, fast and quality moving service! They took care of…read moremy furniture as of their own... Would highly recommend !

I have used this company twice now to move both out of the KW region to Toronto and back into the…read moreKW region. The guys were great. Clean, professional and efficient. They made my moves painless and stress free. I would definitely recommend Rick and Moving Forward for all of your moving needs and I will not hesitate to use them for any future moves I have. A. R - Kitchener, Ontario

I did not use the service, someone else in the building had hired them…read more They had their truck parked directly in front of 3 to 4 garage doors. When I lifted my garage door to leave for a scheduled appointment the box of the truck was right there. When we asked them to move, the women proceeded to make it well known she was not happy. She was obviously not happy we asked her to move her truck. One of them even suggested they only had one or two more items to move. My appointment was at least a 45 minute drive and we needed to leave. We pointed out she was parked in the wrong location and was going the wrong way in a one way drive for 22 garages. There are signs for no parking and one way, but they appeared to ignored them, probably to make their job easier. All they needed to do was move the truck so we could leave versus an argument breaking out with two seniors. Based on the attitude of those two movers, I would never use this company or recommend them. March 2026 - Guelph

Two Men and a truck moved us from Kitchener to Waterloo on Jan 23 2006. Two trucks, 6 movers (one…read morewoman!). I highly recommend them. Efficient, friendly, and worked non-stop. Careful with our items and willing to take decor and pictures not in boxes. They packed and taped things to ensure no breakage. There were no extra nor hidden fees. In fact, our final total was $700 less than quoted because the move was quicker than the quoted hours. Recommend you offer a lunch (I served Vincenzo's sandwiches) and give a generous tip, The crew was amazing. I have told my realtor to recommend them to her clients.

Horrible movers. They damaged many, many pieces of furniture and now they won't return any messages…read moreor emails. Very disappointed in them. Will never use them again.

Fred's Moving did major damage to all of my furniture pieces during a move in April 2021. They have…read morenot made any attempt to communicate or cover the cost of the furniture repairs. Definitely avoid this company.

I asked Kyle the owner he also has other companies Smooth Movers is also his .Before I booked my…read moremove I asked if he was insured (YES was his answer) The mover showed up and started to wrap up the wooden furniture which I was thing to myself NICE. I had removed all the draw from most of my furniture. I have no boxes just furniture. The dining room table was one of the very last items to be loaded and was carried out to the truck by ONE person it was not wrapped . At the other end I notice damage to the top of the table. It was not us the mover said it was you (me) that damaged the table. I know what happened the person carrying it to the truck hit a wall mount in the garage dislodging that from the wall and damaging the table. It has gone down hill from there. I as that the mover confirm on the invoice that damage to the table there Kyle the owner would not supply any insurance information He laughs and claim that I would only get 60 cents a pound for the damage and should go through my insurance for the repair his employee did to my table. THIS is a franchise so I am only commenting on this person. I would not recommend this mover to anyone.

I recently hired this company to move on feb 16. I would like to give a higher rating because the…read moremovers Devon, Aaron and Adrian were amazing. Great guys, very professional they knew exactly what they were doing.During the move the hardware to my refrigerator door went missing rendering my refrigerator useless. I'm pretty reasonable. I get that things happen, somehow in the chaos the hardware went missing. My issue is the poor follow up, lack of communication and assistance from the owner/main office. I cannot count how many times I have called inquiring about the missing parts always being told someone would get back to me. No one EVER did. I even called and left a message that I have found an appliance place that will order me the missing hardware could the moving company reimburse me. No response. On top of all this I moved my moving date from Saturday to Sunday at their request. Because of bad weather and they had fallen behind with their booked moves so I accommodated their request. I was told I would get a $50 off my moving bill for doing this. I didn't get that either. Disappointing

Edwin, Jackson and Masood were fantastic movers They were efficient and friendly. They navigated…read morea very difficult set of stairs - especially difficult when it came to my piano. They took great care and got it up the steps. So glad for these MTS movers. Recommended!!

Just got my items delivered; Charles and Douglas were efficient, careful and helpful moving in my…read moreitems. Perfect close out for the whole moving phase from Ontario to BC! The movers in Ontario who came up to Ottawa for a small fee, will equally courteous, efficient and organized. Overall I am satisfied with MTS moving. Moving is stressful, MTS moving has the procedures and structure to reduce the stress with the clear online tools, notifications and follow up prior pick up and prior delivery. If there was to be any misunderstanding, it would be cleared out rather quickly and the transport went smoothly. They do have a minimum weight for their services, just be aware of that and take into account the coordination and logistics needed for cross country moving. I wanted something cost efficient and avoid some of the headaches and worry that come with other movers. I got my quote and booked it early before the Hormuz war, so they honoured the rates per the quote as opposed to now, the time of execution, where rates and fuel prices has gone up. Looking forward to unpack and rewind!

My 55 year old sister and I did a better job moving without doing any damage to the items being…read moremoved or the residence. Unfortunately I can not say the same for the job of these movers. They wrap everything in plastic cling wrap which takes additional time so that when you are told it will cost $750 it ends up costing $1386.95 as a result of the extra time they take. You are at the mercy of their discretion. I would recommend finding a few friends or neighbours to help, it will cost less and it is just as likely to be done better. The movers were polite but I expect people who advertise as professionals to do the job well or to be responsible if they do damages. These guys did damages to multiple items (lamps, sofa, desk, book shelf, water filtration system, walls of both places) and took no responsibility for it. I would not recommend their services.

From the owner: Whether you are looking to move your condo, apartment or house across the street or across town, We…read moreare here for all size moves and for you. Two Guys Moving will make your move full of ease with our well trained staff and quality moving material we use. Insured and Licensed

Was an excellent experience through and through. From the very first meeting/estimate with my…read moremother, Sheila Clarke and team were professional, empathetic and reassuring. The process was seamless and they took very good care of my mother's needs and possessions. Can't say enough on how the company makes the situation less stressful for not just the ones being moved for but also other members of the family who would normally take on the responsibility....Way better than your average moving company. Al

My nightmare with the moving company from Hell --which they call Move Seniors Lovingly…read more A complaint to the company resulted in the owner sending a bill that was way over the quote, and then threatening both to involve the police to get it paid immediately and sell off all the contents of our home that were just moved into storage. Not a lot of love there. We hired this Toronto-area mover because it boasts a sensitivity to the transition needs of seniors and claims a top rating with the Better Business Bureau. It also assured us that it enforces the most advanced Covid-19 safety protocols among its workers. What it did in reality was very different. There is no love for seniors here. Just abuse, and treating us like we are an easy target for a quick buck. Move Seniors Lovingly contracted with an entirely different company to do the move, and one we had never heard of before. They went way over the estimate and employed badly trained workers who were careless and caused major damage to irreplaceable pieces of furniture. They didn't even come close to following Covid-19 safety protocols. Instead of using the one bathroom I asked them to use, they repeatedly used every bathroom in our home. During the move, they didn't wear gloves or sanitize their hands, as we were promised they would, and their masks were frequently off when they were speaking to us. After I called head office to express concern about the careless handling of items that were damaged, two workers stormed into my bedroom, shouting angrily at me for complaining. Yes, they were in my bedroom when they did this, and, yes, I felt threatened. Think it couldn't get worse than this? It did. They handled the first part of the move badly and then knocked off at 1pm, leaving half of the home still to be loaded on the truck. It necessitated another truck and crew the following day. We assumed this would all be included as part of the original quote for the move. Wrong. They charged nearly three thousand dollars extra. They also charged for a crew of three when only two showed up -- the same movers who had earlier stormed into my bedroom, despite the company's assurances that they would not be sent again. They planned the space requirements for the move so poorly that we had to leave valuable items behind, never to be seen again. Think it didn't get worse than this? On the next business day following completion of the move, I wrote to head office to set out my complaints about the abusive conduct of the moving crew and the damage caused to our items by their carelessness. I expected the company would look into our concerns. Instead, what we got was a final bill that went over the amount we were quoted by thousands of dollars. We had already paid a deposit for the move amounting to more than $3,000. Now, the company was demanding another $8,000. There was no response to our concerns. What we did get came in the form of a very blunt threat from the owner 48 hours later demanding that we pay the entire bill immediately, without question, or he would have the police come after us and he would dispose of everything we had placed in storage with his company. "I will give you a 24hr window to settle. If I don't hear from you. I will take further action through legal counsel, Police, and a disposal of all items in the two filled lockers that we have for you. Sincerely Brian Salnek 647 330-0424" Can you imagine a company owner sending an email like this to a customer who has raised concerns? He clearly thinks he's above the law. His threat to dispose of our possessions is not allowed by the regulations that govern storage companies. There is a process that must be followed, and a bill that is not even a week old does not come anywhere close to meeting those requirements. But apparently the law was of no concern to this owner. He knew he had the upper hand. He had all the possessions we had accumulated over a lifetime, and he knew we wouldn't want to take chances. We had to pay everything he demanded. It was a shakedown, pure and simple. I am desperately afraid that when we have our goods moved out of this company's storage to our new home, we are going to be shocked by how many of our items are either missing or damaged. I am also worried that there will be another huge shakedown to get them out of storage. So our nightmare with this company is far from over. The company's owner, Brian Salnek, claims "we wrote the book on senior's move transition." All we saw was the chapter on fleecing, threatening and overcharging seniors. Don't let yourself or a loved one be taken in by this company. Everyone, and especially seniors, expect and are entitled to compassion, dignity and respect. This company delivers threats, bullying and abuse.