Started off great. Polite, positive communication but didn't last. Owner stated her business…read moreconsisted of her and 2 family members. But a few weeks in she started sending random employees that didn't do a complete thorough job. When issues were mentioned in an attempt to work through things Tiffany was kurt and non communicative except by text. Didn't feel a phone call was necessary (her words) She may be fine if you can go behind her and watch her. I agreed to 90.00 for a 2/1 NO laundry. Always seemed rushed. In and out in about an hour. Do not recommend.

I've been a client with Tiffany for almost two years now. Her cleaning service is great and it's so…read morenice to be able to get my home professionally cleaned every 2 weeks. She has always been flexible and worked with my schedule. However, if I need to change our appointment time, I realize that she has a set schedule with other clients and I have to be flexible until we get back on our scheduled rotation. I highly recommend her cleaning service--she's awesome.

I called Don based on his reviews, and he was so very helpful. He wasn't able to make it when I…read moreneeded him because he was booked, but because of that he gave me tips and ideas on how to clean it temporarily and make it smell decent until he could come out. He told me to call me if I had any more questions. I definitely recommend him, and he also is VERY AFFORDABLE - unlike Carpet Tech! I would use him over and over just by talking to him.

Did a great job on our carpets for a great price! About to use them again.read more

I have been using Refresh Carpet cleaning for over two years. I'm extremely pleased with the…read morequality and the work they do. They have one carpet cleaning, tile floor, upholstery, and air duct cleaning in my home. They are prompt, polite, and hardworking. Why Yelp is not including all of their excellent reviews in the recommended reviews is beyond my comprehension. They are reasonable in cost, helpful, careful with my furniture, and overall an excellent company. I highly recommend them. PS: Read the Five Star reviews in the Not Currently Recommended area. Yelp's policy of not allowing all reviews to stand as posted is insulting to customers.

Very professional and on time. Did a great job on the carpet cleaning. An honest company. Im…read morehaving them back next week to clean the kitchen tile.

My former boss recommended Audra to me after I ran into issues with my original contractor. I had…read morewater damage from a faulty water line and so this was going to be 90% insurance work, but I still wanted the best outcome for my money, as well as my insurance company. It was the best decision I've made in a long while. As another reviewer noted Audra also met me at the flooring shop and helped me pick out a lovely luxury vinyl plank and I am very happy with the results. Her husband Jeremy is also the lead installer and his crew was professional, punctual and spot on with their time estimate. Today, September 3, 2025 they are about to finish up. They swept up debris and any other items from the demolition and the installation. I've already recommended them to friends. Thank you Audra, Jeremy and your crew. LizH

We hired this company to put flooring and trim into a commercial space. The trim job in the…read morebuilding was left unfinished that the wife said could have been done, they left old dry adhesive for the trim, were unresponsive when we asked for a small refund to finish the job and the husband and wife who own the company do not communicate well with each other. We ran over a month behind getting into the building. It's like they gave up on customer service when they received our check.

It's very difficult to find a cleaning company that you trust to clean thoroughly, whether you stay…read moreat your home/office/facility while they clean or not. I fully trust this group to perform to their best ability. I highly recommend Sparkling Crew and their services to get your space in tip top shape. Bonus points, the owner is a Tech grad! Support local business here in Lubbock

So happy I called Sparkling Crew for a last minute deep cleaning. Callie and Josef did a fantastic…read morejob! They arrived on time, were very careful with personal items, and incredibly thorough. Scheduled the deep cleaning for a family member who was sick for several weeks, it was a huge help when they finally returned home. Absolutely would recommend!

My husband and I live in Midland but we were referred to Elite Steam by friends of ours in Lubbock…read more They have used this carpet cleaning company and highly recommended them. Since Midland is 2 hours from Lubbock, Ryan (the owner) wanted to fill a Midland day so they could come down and clean our carpets. We weren't in a huge rush so the nearly 4 week wait was ok with us. Ryan and his helper (sorry, can't recall his name) were great! They were very professional and friendly. And the best part... Elite Steam did a FANTASTIC job on our bedroom carpets. Our 3 little monsters did a number on the carpets with their snacks and drinks. I'd say about 98% of the stains came out. There were a few stains that had already been set in... probably due to me TRYING various stain removal products on them only to not remove the stain. (Note: Ryan recommends only water and vinegar to remove stains.) Oh, and I LOVE the smell of their cleaner. So fresh and clean. We definitely recommend Elite Steam!

These guys are amazing! They show up on time. Work fast. And are extremely professional. Very…read morereasonably priced. New house (new to us) smells so good!! Thanks Elite Steam. I'm definitely recommending you to everyone I come in contact with.

Shout out to Lumbar Liquidators and Noah Gaona!…read more Thank you for donating the dust masks to the healthcare community. We at Rebound Rehab will be using them to provide to our home health therapists. They are a much needed item to keep our therapists safe so they can continue to take care of our highest risk population. They will also help protect our patients by minimizing transmission of the virus. We sincerely thank you for your generosity in this time of need!

Very very professional highly recommend this individual. Came to our home it was very prompt. More…read morethan reasonable on price. We definitely will do business with this gentleman again

Joey did a great job, we were very pleased! He came when he said he would and cleaned everything up…read morenicely when he was done. We will use him again

I was going to install new floors by myself in the house we are trying to sell and I completely…read moreunderestimated how long it would take me alone. So as the deadline slowly creeped up I panicked. I grabbed the phone and called Sotelo. These guys came by to check the house the same day, sent me an estimate that evening and began the next morning. They worked 12-14 hour days 4 days straight to finish my house in time for listing. They were extremely polite and helpful, even offering to help me move furniture around the house when it was too heavy for me to do alone. I can tell you how impressed I was with their work ethic and the final product. I found a couple spots that needed adjustments and without complaint or hesitation they jumped right on it. I know what a hard job it was and how stressful it had to be for them with the time constraints but they guys were above and beyond what I could have hoped for. I will NEVER try to do flooring alone again. I'm calling this company every time!