Ozark Refuse

3.1 (45 reviews)

Junk Removal & Hauling

Open • 9:00 am - 5:00 pm

Updated a few days ago

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Services - Ozark Refuse

Junk pickup

Recycling disposal

Trash disposal

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Ozark Refuse - Junk Removal & Hauling Near Me - Willard, Missouri

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M W.

9 years ago

Excellent service, billing, price, and no automated answering service like other places. Family owned and operated and you can tell. So nice to speak with a person when you call and she's always friendly and helpful! We switched to them from from another company that sold to a larger one we were trying to avoid due to bad customer service reviews. Customer service here has been great. Only downside would be that we wished we could get larger recycling containers. read more

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Adam W.

Thank you so much for the kind words and the opportunity to serve…

Helpful 2

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Rebecca J.

8 years ago

Horrible customer service. I called because they came and took my trash can even though I was paid up and the lady on the phone was incredibly rude and tried to tell me I hadn't paid even though I had. I will be finding a new trash service that actually treats their customers right. read more

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Adam W.

The only customer we have ever had with the first name Rebecca and…

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K G.

8 years ago

This incredibly rude and unprofessional company neglected to pick up our trash for multiple weeks in a row. After multiple phone calls confronting the issue not only was the problem not resolved but their customer service representative REFUSED our calls and revoked our service. My roommates and I split the cost trash pickup and have paid in full, but Ozark Refuse discontinued our service anyway....for asking them to do their jobs. read more

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Brendan W.

115

8 years ago

This is one of the worst companies I have ever done business with. Half the time I had their service, I or one of my roommates, would have to call them and ask why they didn't pick up our trash on the scheduled pick up day. They would condescendingly ask when we put the trash out (which 99% of the time would be Monday night and pickup was Tuesdays). Then they would tell us that they would "try to figure out what's going on" *hint* you didn't pick up the trash, that's what was going on. And finally come get the trash a day or two later. They also have a limit on the amount of trash they can pick up, which is an absurd business model for a trash company. We pay $15 a month for them to pick up our trash and they can't handle picking up a little extra? You already stop to get the trash, just take all of it. It's not hard. This most recent time they failed to pick up the trash, we called again to ask them to do their job and they went off the walls. The woman answering the phone told my roommate she didn't have to "take this from anyone," suggested we go back to our old trash company, told him this would be the last day they picked up our trash, and hung up on him. He called again and she hung up on him again. A few minutes later a blocked number (which also called me) called him and was yelling at him for harassing his employees and essentially threatened him because he asked if he would be home when he personally came and got the trash. We wrote some reviews on google about this whole experience and the owner started to reply to them saying that none of it was true and threatening to sue us. I have never seen such incompetence or unprofessionalism from any business, local or corporate. I would suggest that you stay far away from these people and look elsewhere for your trash service. read more

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Shirley H.

10 years ago

I'm thinking about changing trash companies and I called twice and barely got the words out of my mouth and she hung up. I called back and said why did you hang up on me and she hung up again. I don't even know this person so why? read more

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More info about Ozark Refuse

(417) 887-7788
Call Now
Visit Website
http://www.417waste.com

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Payment methods

Does Ozark Refuse take Bitcoin?

No, Ozark Refuse does not take Bitcoin.

Does Ozark Refuse take credit cards?

Yes, Ozark Refuse takes credit cards.

From the Business

Specialties

For over 20 years, Ozark Refuse has offered reliable and affordable trash service throughout the Springfield metro area. We proudly service; Springfield, Ozark, Republic, Bolivar, Willard, Battlefield, Fair Grove, Brighton, Fremont Hills and areas around Nixa, Rogersville, Sparta and Strafford.

History

Established in 2006.

Locally Owned & Operated Springfield Missouri

Meet the Business Owner: A W.

Keeping The Ozarks Clean!

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Review Highlights - Ozark Refuse

“But the best part is, whoever dropped it off was respectful of our property and brought it all the way up our driveway.”

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Ronnie S.

8 years ago

What an awesome company!!! They are local, affordable, friendly and prompt. I have used a couple garbage collection companies in Springfield before but once we found Ozark Refuse we were hooked. Their recycling service is very cheap and easy. No sorting!!! Their garbage truck shows up every Tuesday at the same time and the guys on the truck are very friendly. The recycling truck shows up every Tuesday at the same time with a very friendly young lady driving. She always waves and smiles. The women that answer their phones are super helpful, knowledgeable and friendly. I don't understand why every family in Springfield doesn't use their service. This company is doing things right. read more

Sandy M.

1 year ago

Ozark Refuse has never missed a week for pickup service. If there is bad weather or another difficulty=they post the schedule or I get a robo phone call. The service has been excellent over the years. The driver of our route has gone above and beyond on several ocassions-example of Victor's professionalism-I was in the hospital on multiple ocassions and my husband did not push the cart to the street. Victor was seen by neighbors getting off the truck and walking up to the side of the house to get the cart and then returning it to its place by the house. Victor is one heck of an employee-which makes Ozark the service to have--indeed! read more

Nat S.

1 year ago

The people in the office are incredibly helpful!! Anytime I've had a question or concern it's been answered promptly. The service is consistent and I have no complaints so far.I would recommend this company to anyone wanting to switch to a service with lower rates and great customer service. Thank you Ozark Refuse for the excellent service!! read more

Anna M.

2 years ago

I have only been with Ozark refuse for about 4 yrs now. I have never had a problem with them on when they pick trash up to how polite they are. Anytime I have a question about holiday hours to any other questions. They have always been nice and answered any questions I had. I am thankful for them. Thank you Ozark Refuse . read more

Kathleen N.

6 months ago

Honestly, they have been the best trash services we have used. I hate that we are moving and will no longer get to use them. Their prices are fair, and they have never missed a day of pickup. I highly recommend using them!! The NeSmiths read more

Ben W.

8 years ago

Excellent company!!! I highly recommend them for trash and recycling service in Springfield Missouri. They do a great job and they come the same time every week and very friendly. Their prices are the lowest in town. read more

Pat S.

7 years ago

I'm tired of there trucks running down our street at 3:00 am in the morning the next call is to the city since the have a noise and time they are allowed to pick up trash. BS read more

Eli P.

8 years ago

DO NOT order a porta potty from these guys! They DO NOT supply the toilet paper. I repeat DO NOT do business with them, also they pick up my trash once a month (not good). read more

Tonni V.

2 years ago

Great customer service, very reliable, the employees there are fantastic. We love our company as well as new friends.- way to go to jon mccubbin and Roger Fletcher ! read more

Gina S.

11 years ago

Best garbage company ever!!! Low rates and EXCELLENT customer service. My family all use Ozark Refuse & Recycling and I recommend you do too. They are great read more

Adam W.

9 years ago

Great local family owned business. If you live in the greater Springfield Missouri area and you need curbside trash service, call Ozark Refuse read more