It's easy to see why Jerry has such a high rating. He's honest, proficient, expedient, reasonable…read moreand a very nice guy. He doesn't go right for the most be expensive fix like others in the area. He assesses what's going on and gives you repair options ranging from what you need to get back to running again through quotes for full replacement (if your unit is old and/or has a long history of semi frequent to frequent repairs...like mine). But he does not try to browbeat you into anything and is willing to work with you to get what needs done and what you can afford. I easily recommend him for your HVAC needs. I'm glad I found him on Yelp.

Needed to replace my system in fall Creek, Jerry showed up on time and he was the most…read moreknowledgeable and the best price -using top-notch trane equipment. On installation day the whole crew showed up and did the job in a few hours. (See my pictures). They were courteous, professional, and left the place spotless

My dad called these guys out to trouble shoot his mini split unit in his garage. The service…read moretechnician told him both the evaporator and condenser were cracked and would not hold Freon. Cashed his 89 dollar check. We decided to replace the unit ourselves only to discover that the freon lines are still under full pressure and that the issue seems to be that a single wire to the thermostat had come lose. This company lied to my 77 year old father who can't even walk up the stairs to inspect it himself and attempted to steal thousands from him for an entirely new unit. This company is trash.

Cody did an exceptional job!!!! We are thankful for your dependability and honesty…read more You have earned our business.

On 2/23/2018 Tim Ashby repaired our biking duel fuel range: replaced the oven bottom heating…read moreelement. Tim arrived on time, identified the part needed and provided a written estimate of total repair costs. Tim returned in 2 days and completed the repair ( installation of new element). Tim was professional, courteous, and demonstrated an extensive knowledge about our viking range by providing additional explanations about its operations. The repair was completed on time and per quote. We give Tim Ashby-Ashby Heating/Air & Appliance Repair a (5gold star) rating. Thank you and God bless you. Rsy & Barb H Lampe, MO

It is quite sad when a business with good reviews begins to mistreat their customers because they…read moreexpect their high reviews to bear up under complaints. Tim Ashby came to my home lying to me about his worker, saying he was his grandson when he was not, and overcharged me ridiculously for 1.5 hours of work. I paid almost $400 for his worker to install a heating element to my stove which I had already purchased online, and to replace a little rubber wheel for the drum on my dryer. When my refrigerator went out and I needed help, and also informed him that the dryer was making that scratching sound again, he ghosted me after saying he would be here on Monday. After calling around to other appliance repair companies, I realize he inflated his prices way above what I should have had to pay.

I was very pleased with the professional services by Michael W and Drake R…read more From quickly diagnosing and solving our AC problem, to answering several random questions. They explained (in simple language) what was wrong, and I was pleased with the cost of service. I saw that Lorenz has an A+ rating with BBB and I absolutely agree with that rating. Gratefully, Marie

Can't say enough positive's about this company. Just by their pure politeness and free advice when…read moreour heater went out, I decided to get a quote from them for two HVAC units. I already had four others quotes but thought why not. Not only did they give me the best bid but it was for better equipment! They also were super polite and professional! They came in and switched out the first 25 year old unit one day, and then came back and did the other one the next day. We Will be using them for all our HVAC needs.

Did a great job installing our new A/C unit. Also replaced our dryer booster fan. Very happy with…read moretheir service. Very fair pricing too.

Our AC was giving us fits. Had another company out last year that told us to replace our unit. We…read moredidn't. Fast forward to June 2024 we were able to replace the fan motor in the outside unit and now our air works perfectly. Also they installed a new P trap to help with our overflow issue. (Another company installed 2 different shut off valves instead of doing this and also told me to replace my entire system) Ed's heating and cooling not going to railroad you like other "local" companies will. I will definitely refer this company to anyone with heating and cooling issues!

We bought our unit several years ago. It's been good but had what we thought was a small problem so…read morewe called for service. They would NOT come. Said they were too busy and to call someone else so we did. That technician found we had no filters in it and it needed cleaned. So I called back to Daryls and she said we must have taken the filters out. I'm 81 and husband is 86 and why would we climb up and take them out. Daryls are the only ones to service it. THEY WONT EVEN CALL BACK.

On 20 Nov, I personally visited the office of Daryl's with some pictures I took of my heating…read moresystem. We had just purchased this house and I had a few questions about the way it looked. I decided on Daryl's because he is a service company for Carrier products, which is what I have. We talked for a while and I made an appointment for a service call the next day. Two service techs showed up the next day for an inspection and service of the unit. They did in fact point out a problem with the exhaust flue and the air flow and said Daryl would send me an estimate to change out the flue pipe from a single wall to a double wall pipe. While the tech's did a fine job of cleaning the unit and inspecting the critical parts, after they left, over the course of the day, I noticed the thermostat need to be calibrated, as there was a substantial difference between the 'set point' for heat and the point at which the heat actually came on. I called Daryl the next day and asked for the techs to come back. He told me they would not come back out this way to calibrate the thermostat, unless he had a truck in the area, as there were just to many people with a more serious problem. Well, here it is, 6 Dec, and I have not heard one word, nor has he sent an estimate to change out the flue pipe. Fortunately I found the support site for the thermostat, and they helped me calibrate the thermostat over the phone. It's sad that a business expects me to do my part and pay my bill, but they have no interest if following up on taking care of the total problem. I will not be calling him again for any future needs.