Grossly unprofessional front office staff. Multiple receptionists sitting on facebook while I…read morewaited in with my 15 month-old for just over 2 hours. When the Dr. finally showed, he informed me that he didn't perform the service we had requested when setting the appointment, but gave me a phone number for somebody who might. Spent a total of 3 minutes with my daughter before billing BCBS for a full visit. WTF?

I had an awful and persistent ear infection that wasn't healing with antibiotics. As a last ditch…read moreeffort, I went to Southwest ENT for answers. I was able to be seen quickly due to a cancellation and Dr. Chow solved all of my ear problems. I can now hear clearly, and the stubborn gunk from the infection has been suctioned out. I would definitely go here again. The process is streamlined and the staff are kind.

Located next to the surgical hospital. I recently moved from NJ and needed to see an ENT. Some ear…read morepain and muffled hearing, looks like it's an ear infection. Dr. Mostert was excellent. She asked the questions, checked my ears throughly, and put me at ease. Even got some wax removed from the ear giving me problem. Highly recommend this office. I was able to get an appointment with 1-2 days.

I took my son to see Dr. Martin today and I have to admit the entire experience was very pleasant…read morefrom the convenience of his office to the entire staff from the beginning to end all were very friendly and professional. Dr. Martin himself was very friendly and extremely knowledgeable and helpful in treating my sons ruptured your drum. If you are looking for a ears nose and throat doctor I highly recommend Dr. Martin !

I waited two weeks to be seen and after waiting for an hour I was told that the doctor did not say…read morewhen she would be in but I could reschedule in three weeks. The day before thanksgiving, as if she would be at work. Dr Herrera should have a little more respect for her patients'. Don't bother with this place it is worth the drive to Pearland.

From the owner: Our office is now open regular business hours.read more

OH EM GEE! I live in Houston and usually schedule my doctor…read moreappointments in Houston but I decided to try this ENT location due to it's convenience to my job... I was having issues with my ears. I knew I had wax build up and bought those stupid wax removal kits (that do not work) TWICE. The wax was so bad that my balance was off, I would get dizzy while running and my inner ears would sometimes close shut while asleep on my pillow and then I'd have to carefully open them again..TMI, right? I know... Anyway, DR. PATEL!!!!! She was so amazing. She was very personable and walked me through the process. She safely and painlessly excavated all of my impacted wax! I FEEL LIKE A NEW WOMAN!!! LOL.. the office was neat and clean, Dr. Patel's nurse was super nice, the receptionist was friendly and best of all, they used a paperless electronic questionnaire system similar to an ipad that made checking in a breeze! I came back to work and told all of my co-workers that they need to go and get this done! I can hear so much better now! Thank you Medical Center Associates of Houston - Baytown :-) You guys are all right with me!!!

I attempted to make and appointment. The nice woman who answered couldn't even say the word,…read more"tinnitus". occupational hazard. The conversation was brief. We got the PII and insurance information out of the way. Then we attempted to schedule and appointment. The soonest to their location near me was 12:12pm on Friday. Then I was told that I would need a hearing test first. Ok. That makes perfectly good sense. You sort of need data if you wish to event attempt to speak intelligently on subject. Then I was told that I would need to take the 8:45am, appointment in order to have the hearing test. So I thought the 8:45am would be for the hearing test and then I would see the doctor. No. The 8:45am was to have a consultation with the doctor. Then I was to have the hearing test. She lost me there. The 12:15pm was for a consultation with the doctor as well without a hearing test. A hearing test apparently doesn't matter so why the need to change to 8:45am? I could get the hearing test at a later date. The point is that they wanted me to burn a visit, which is time, money and needlessly goes against my insurance. I asked if I could just get the hearing test. Of course. But I would still have to have the consultation and followup visit. Huh. Sound like they're just padding the books. I should've been given the hearing test and then seen the doctor. Then we'd actually have something to talk about. You know. Those little data details called test results. The young woman was nice. She did tell that she hoped I got the help I needed. Man. So do I. A doctor's office that is more concerned about my health than its bottom line would certainly be nice. Sad day...calling them only made the ringing in my ears worse.

I have the utmost respect for Dr. Berman. My son and grandson have seen him for years and has…read morehelped them both with ear problems. If you are looking for a dedicated, highly-qualified ear specialist who is very gentle with children, Dr. Berman is the one you should use.

He took a bead from my baby daughters ear. He helped her with hearing loss as a teen, he worked on…read moremy son's broken nose and he has been a saint.

Dr Jalal is so sweet and friendly. She made me feel very comfortable and safe . She was also very…read morequick

I went here today and it was such a great experience. The staff are very friendly the doctor is…read moreamazing!!!! The kindness shown towards me for my problem just made me feel so good and cared for!!! Thank you Dr. And your staff for the kindness you give!

Grossly unprofessional front office staff. Multiple receptionists sitting on facebook while I…read morewaited in with my 15 month-old for just over 2 hours. When the Dr. finally showed, he informed me that he didn't perform the service we had requested when setting the appointment, but gave me a phone number for somebody who might. Spent a total of 3 minutes with my daughter before billing BCBS for a full visit. WTF?

I absolutely love everyone in this office they are super nice and caring and my doctor actually…read morecares what is going on with me.

From the owner: Family Medicine and General Surgeryread more