Got a good deal on a 10x15 storage unit for only 40 bucks a month + 20 for insurance. The only…read morething keeping this from a 5 star are two things. First, it only has 1 entrance. Already happened twice where you had vehicles on both sides trying to enter and leave at the same time. So can cause a inconvenience if you're in a hurry. Second thing that is likely just needing to be looked at, is the exit connection signal from the app. I can never get the app to connect to the exit control BUT if I get close to the gate, it connects to the enter connection again allowing me to open the gate to leave with the enter option. Hopefully this gets looked into at least and fixed.

Great Experience and Easy to use Mobile App and friendly Customer Service. I use Public Storage for…read moreBusiness Purposes and find their pricing is most competitive.

Thank you John, we had driven 3 hours to the space at Public Storage we had paid for, to find out…read morethe code for the automatic gate did not work for the fenced in area where the Trailers were stored. But the code did work for an other gate on the premises meant for storage units, we drove in there and parked our enclosed trailer in grass. We left a message and received a follow up call from John explaining it was a new facility for them and he made all the necessary calls and emails to make sure we will not get towed away. Thank John for good customer service, problems happen in Life, thank you for not leaving us out in the cold!

internet price was $119 unit increase two times ending at $199 and I was not even their a year…read more asked for promotion prices because when increases happen we the new people got old prices makes no sense ... then after one late payment they put a lock on my unit till I paid even though two hurricanes just went through. could not access stuff I needed ! don't give your money here go up the road a few blocks ! Locked gate only works 1/2 the time - nobody is ever around to help with anything, dumpster is always full so never available

You will never speak to a human, when you do have a problem, they send you to an overseas customer…read moreservice person, who can't help. The A/C has never worked in my unit,even though I am paying $$$ for it. My rental went up 20% after 6 months. Not an honest set-up. I should have my rate reduced due to no A/C.

STAY AWAY! This company is a SCAM! They charge you for a lock, but do not provide it, they RAISE…read moreYOUR RENT AFTER you get into the place. there is NO WAY TO STOP the insurance they automatically make you get, even though they say you can on thier websit, it is nearly impossible to navigat. Thete is no staff, only a video screen with the lowest level people who are of no help. They record you, but tell you if both record them, they terminatevthe conversation. FILTHY storage units, I saw RODENTS, roaches, trash, Ect. This place gets you in, then does not respond to calls or emails, they never did get my phone number correct, and they try to overcharge you for everything they can think of, while you have nobody to talk to about it. The video call staff is basically useless, as they have no decision making autho. They just tell you to go to the website, which is a confusing mess. Go to any other storage facilit, that has staff there. This place is a TRAP and a SCAM! I have never had so many issues with a simple storage company. They could not even find a unit for me, but charged me anyway. You have been alerted.

After an apartment fire, we needed immediate storage. We were immediately able to rent a unit,…read morewith the office staff, and Manager, Tally, being very helpful with our needs. Due to costs of extended stay hotels, and the length of time (4-5 months) before we could possibly move back, family in Texas asked us to move in with them, thus we needed to get a PODS and Tally was very helpful with assisting PODS delivery and pick up as we had to move quickly. Comparatively, I don't know rental prices, yet we were very pleased with a reasonable rate, plus the added assistance of Tally and her staff regarding the logistics of the PODS, etc. We recommend them as our unit was clean and no issues with pests or otherwise. These are outside entrance storage units, thus not climate controlled, inside entrance; meanwhile, that would be a decision one would have to make depending on each's circumstances. For ours, it served its purpose, with Tally and staff being friendly and helpful throughout our ever-changing ordeal. Thanks!

This storage unit is by far the worst I've had to ever deal with in my life, the customer service…read morethere sucks, the staff is as helpful as a block of cement tied to your leg as you're trying to swim. There's a rat infestation in the whole property and for what it seems like they haven't put any effort into getting this under control whatsoever (that is not comforting knowing that anything you put in their storage units is subject to damage from these creatures so don't think about storing any prized possessions in there). If you care about the things you want to store at a storage place then I would highly recommend not to rent from here.

it's a very nice and clean facility. When I made my reservation, I was off for the fall special…read moreprice. When I got there, somehow my reservation had been canceled and my price doubled. So there's that.

super easy to open account and get a unit any time no hassles no people to deal withread more

We have used Neighborhood Storage twice when moving, I am not sure if they have grown too fast, but…read morethey have hired some people who are not very pleasant to work with. Their rates increased as our first unit which was 30x10 costs less than our 10x20! If for any reason you are late on your payment - they will not work with you. There have also been a lot of bugs in the units even though they claim to spray. I would look for a mom and pop type place but I cannot recommend Neighborhood Storage in the Ocala area.

Neighborhood Storage Belleview location were great to deal with. Never had a problem making…read morepayments and was always responded to by (Rodney) in a timely manner if needed assistance or clarity on anything. Never saw one bug in my unit and always felt safe when needing to go inside units. Would definitely do business with Neighborhood Storage again.