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    Pacific Lawn Care

    5.0 (1 review)
    Open 7:00 am - 7:00 pm

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    4 years ago

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    Justin’s Professional Landscaping

    Justin’s Professional Landscaping

    4.8
    (17 reviews)

    TLDR; My project suffered from poor planning, inadequate oversight, and unacceptable workmanship. I…read morewould advise others -- especially first-time homeowners -- to proceed with caution and consider other contractors. It took me over a year to emotionally recover from the trauma of working with this business as a first major renovation project. --- Long story below As a first major home improvement project (front yard and driveway remodel), I hired a separate professional designer, had 3D renderings made, selected materials in advance, and clearly communicated the desired aesthetic and expected quality to all bidding contractors. Justin's Professional Landscaping had strong early reviews and was responsive at first. I agreed to a contract requiring over 25% upfront payment (which I now regret). Key issues I experienced: - Repeated requests for payment before corresponding work was completed - An uncomfortable incident where the foreman (Justin's father) came to my home on an off-day claiming he hadn't been paid, despite my having already paid Justin. - Poor daily cleanup, resulting in my HOA issuing a notice - Minimal on-site supervision by Justin - Workmanship issues (photos available), including: A unleveled wall that started leaning forward shortly after installation, uneven capstones and a section creating a tripping hazard, poorly graded and uneven pavers, joint sand not installed promptly, and walkway that was not correctly aligned with my front door. By the time these issues surfaced, I had paid about 90% of the project cost, yet the work was incomplete and did not meet reasonable expectations. A revised scope was attempted for the wall only (against my better judgment), but supervision and execution problems continued. After observing additional mistakes, poor practices and lack of control over the crew, I terminated the contract.

    Small job treated with the care of a big job. I had Justin quote on replacing two saplings with a…read moredwarf blood orange and a dwarf fuji apple, sealing the fences, and taking my small narrow side yard and laying in a walkway for garbage can access with a narrow planting bed for future passion fruit vines. Justin made some suggestions, and his crew executed perfectly We went with concrete for easier and safer access, benderboard instead of blocks because of the narrow yard. Simple, cleanly done, bed is edged to contain the soil, trees are well seated and fertilized, irrigation updated for the new plantings, weed cloth under the gravel. Concrete has a nice brushed finish for traction in the wet, tree is staked, can't wait to see them bloom. It's the nice little details that make a quality job. Every day the site was cleaned as if they hadn't been there, they worked quickly and carefully even in the narrow areas. I'm very happy with the job and execution, and highly recommend them.

    Pacific Lawn Care - lawnservices - Updated June 2026

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