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    Zéro G - Actor Kev Adams filming on location at Zero G in 2016.

    Zéro G

    4.2(6 reviews)
    63.4 km
    €€€€

    Such a missed opportunity to do something great - super location, great mechanics yet ownership…read morethat only cares about squeezing every penny out of each customer. I spent thousands of dollars there over the last couple of years and really found the mechanics top notch. But the first time I had a problem, it could have been simply solved and the owner wouldn't even address it. I was shocked after being a loyal customer I could only image how he must gauge tourists. When I told him about the issue I never asked for a specific resolution (just wanted to let the owner Martin, know I was charged for work I didn't request and the work I did request was never done) he had the chance to take accountability and make it right. Instead he told me any problems were between me and the employees he "had nothing to do with it". A terribly spineless way to run a business. Imagine bringing your car in for a brake job and because the mechanics thought it was old looking they give you a new paint job but never do the brakes!! Stay away from here, there is a great shop in Les Houches and a super place in Sallanches.

    I purchased some Fitwell splitboard mountaineering boots from Zero G, and they are great boots but…read moreunfortunately I wasn't sure of my correct Euro sizing and the boots were too tight. At first I was bummed to learn that the free return policy only applies to customers in France, but after I explained how I missed this info, the team at Zero G was kind enough to hook me up with some product credit to compensate for the return shipping cost and even took the time to take my advice on making the policy more clear on their site. Solid customer service to go with their great pricing on high quality gear.

    Photos
    Zéro G - Old school! Check out the old Kelly Air hanging above the entrance.

    Old school! Check out the old Kelly Air hanging above the entrance.

    Zéro G - The shop from outside in winter-mode.

    The shop from outside in winter-mode.

    Zéro G - A tiny part of our huge splitboard department - the biggest in Chamonix, and probably the whole of the Alps.

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    A tiny part of our huge splitboard department - the biggest in Chamonix, and probably the whole of the Alps.

    Intersport

    Intersport

    5.0(2 reviews)
    62.9 km

    We used Intersport for two different reasons, renting Via Ferrata equipment and getting advice on…read morewhat to purchase for blister protection, and were pleased on both accounts. They only charged us a half-day rental even though I think we were a bit over on our time. Employee was very friendly, spoke English well, and was quite knowledgeable about the Via Ferrata we were doing. The Compeed blister aids were lifesavers. A bit pricey but couldn't have managed without them. I appreciated their staff being so well-rounded in their sports knowledge.

    There are several Intersports in Chamonix - this is the newest one right in the centre of the town,…read moreon the main street. We had pre-booked ski hire and the process could not have been any more efficient. When we arrived, we were greeted instantly and attended to right away, with no waiting. The person thankfully spoke English (even though we had given our rusty French a go - badly) and we had no communication issues at all. The skis I was given were almost brand new - they were certainly new that season and did not have a mark on them. Later in the week, my ski instructor commented that I'd been given good skis and they were the right size and type for my height and skill level. This was not the case with other members of the group who had ordered their skis from elsewhere - the ski instructor even advised one girl that she should ask her ski provider for a different pair, as the ones she had been given were not suitable at all. Whereas we were very confident in the expertise and equipment provided by Intersport. On returning the skis at the end of the week, again we were seen to right away, no waiting at all - just a very easy and quick in and out. I would definitely use this Intersport again. I'd also popped in during the week to buy a Buff, as we had unfortunate weather. and driving snow was getting the better of my face. It seemed expensive - just under 40 Euros for a Buff, but let's face it, if you buy gear in a ski resort you know you are going to get fleeced on the price anyway, and I was happy to pay the price for convenience. Again, we were happy with the quality of the items on offer, and with the friendly service.

    Bernet Sport - Water bottle

    Bernet Sport

    4.5(2 reviews)
    55.9 km

    We just visited the store and the staff was so nice. They speak good English and assisted us to get…read morethe right backpack. They have a lot of options comparing to other stores around. The price is pricy, but it matches the quality. Variety of selection.

    I rented skis through the AlpinResorts website for a week of skiing in Grindelwald. My flight out…read moreof the US was cancelled and I left a day later. Not wanting to have my rental cancelled, I emailed their general email address and got a prompt reply confirming that my rental would still be good. Upon getting to Grindelwald, the shop is located on the main street. The rental portion of the shop is located downstairs. The selection of skis was excellent, with a good selection of all-mountain and racing skis. All of them looked brand new. This is a bit unusual, as I've definitely had some well-used skis in the past. The staff member who assisted me set the skis up perfectly. He felt bad that I had pre-paid for the rental via the website and mentioned that AlpinResorts can be difficult to work with around trying to get a partial refund. I mentioned that I had travel insurance and would pursue it through that avenue, but I appreciated his concern and commentary. He had some interesting tips for where to ski in the area and mentioned that the snow wasn't all that great to start the week. He said that if I didn't like my choice, a pair of Volkl's, I was more than welcome to bring them back and swap out for something else. At the end of the week, returning skis/poles were a breeze.

    Photos
    Bernet Sport - Backpack

    Backpack

    Bernet Sport - Store

    Store

    Bernet Sport - Bernet Sport Abteilung Sportmode

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    Bernet Sport Abteilung Sportmode

    Pacific Rental - skishops - Updated August 2026

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