Jennifer Frizzell was contracted by my loan company to come and do the closing document notary that…read morewas required. She lied the day she was supposed to be here, saying the title company hadn't gotten her the documents (they confirmed they had gotten them to her at 9 AM for a 2:30 PM appointment), and then she said she'd be here the next day at 9 AM. It's 11:30 am and she isn't answering her phone or texts or emails, from me or the loan company, or the mobile notary service that hired her.

I switched to farmers because Patricia was able to save me money on my home and auto while also…read moreincreasing coverage. Patricia explains your policy in terms that you will understand and encourages questions. Patricia is friendly, personable, and truly cares about her customers. Definitely call her to have her give you a quote, you will be happy you did.

Patricia is a great agent who genuinely cares about her customers. She takes time to ensure they…read moreunderstand what they're buying and offers solutions that meet their needs. The location of her office is convenient and comfortable.

Found a used car that I liked on a local lot. Interest rates are just crazy right now, even with…read morecredit score above 700. I found rates as low as 6.8%, but only when you buy from a franchise dealership (and pay lots more). Called and checked online but rates everywhere were terrible. Was just going to forget it and keep my beater when, on a friend's recommendation, I contacted PFCU. They offered me a great rate. A couple of emails and texts, and the next day I showed up and met with Sara, the Loan Officer at the Menominee Branch. I was in and out the door with everything signed and a check in my hand in under 15 minutes. Superb customer service and great loan terms. Nice looking branch building with plenty of parking. I am going to close my local Farmers & Merchants account and deal with PFCU as my local bank from now on, and when I refi my house in a couple years, I will be sure to contact them first.

From the owner: Specializing in: - Mortgages…read more- Credit Unions - Investments - Banks - Loans - Real Estate Loans