If you have to order an item be ready for a long wait. I ordered an electric assisted recliner 3…read moreand half months ago. It was suppose to be delivered in a couple of weeks. The chair has not been delivered. In the interim when contacted for updates the story keeps changing. At one point I was told the chair was on the truck at the manufacturer, then no it wasn't. After 3 and half months I am still waiting for the chair, it has not been delivered.

They are so easy to work with, great family. Delivery is a huge plus. We have many pieces in our…read morehome from them. Definitely recommend.

A positive experience I just purchased a king size mattress…read moreover the phone from Brandon and set up a delivery for the coming weekend. I believe we got a good price on our mattress and the delivery was on time, actually early, and the mattress is great. I would recommend this store and I know I will be purchasing some twins in the near future.

Very helpful staff, overbooked on repairs (10 days wait to service FridgedAir refridge), but…read moreprovided over the phone common troubleshooting. When this didn't work, based on our time needs, we ordered a new in stock fridge/freezer and they will deliver in only a few days. Solid service and personnel, small shop but, if you are in the Sister Bay area, would highly recommend!

We bought a used washer from Curzon, and it took several phone calls of pleading to get it…read moreinstalled 5 weeks later. The company was to install the used washer, take the working dryer off the old non-working washer and reinstall the working dryer. Half of the job got done. The owner left me to install the gas dryer and hook up on my own, with no communication that he didn't plan on finishing the job. Accused me of saying we said we would do the job and then threatened to take the working used washer back, since I was upset that the job wasn't completed. Lovely! I gave him the 2 star for showing up and a cheap price on the washer, let's see if it continues to work or I will be back to adjust the rating to a one star.

Through the power of social media, I found out about BoxDrop through an ad on my news feed. Of…read morecourse the internet knew I was thinking about getting a new mattress, and Black Friday was approaching, so I was looking for a deal. Boy did I get one. BoxDrop is a discounted furniture store, so the building is smaller and not as fancy, but the prices are not as jacked up as you would get at a retail store. In most cases you need to call and make an appointment when going to the store. In this case they had open hours for Black Friday and Small Business Saturday, so I just popped in to check it out. The owner Matt was great to work with. He was very straight forward with what he have and what everything cost and what would be a better bang for your buck. He didn't have much of a sales pitch, he was just realistic and I can appreciate that. I ended up buying a queen sized mattress for $300 and had them deliver it to my place for an extra $50. Matt told me they could deliver it on a Tuesday and would call me Monday with a time. I never got a call on Monday...if I missed it they didn't leave a message. They did call me on Tuesday and said they would be there in about an hour, which fortunately worked out. All in all very happy with the experience, and would suggest checking them out so you're not get charged an arm and a leg for a new mattress.

AMAZING!! Far and away the best, fastest, and easiest mattress buying experience I've ever had…read more Seriously. Matt and Courtney were unbelievably helpful and knowledgeable, and it's clear they truly care about providing great customer service. I was greeted immediately upon entering, shown exactly what I was looking for, and honestly in and out in under 10 minutes. And the value was impossible to beat! I spent quite a bit of time searching for good mattresses, and their prices were unbeatable for quality mattresses. I could not be happier with our purchases, and I would highly recommend BoxDrop to anyone!

This is an amazing furniture store! We went there looking for a recliner. We were greeted by the…read moreowner and he offered to show us around. Listened to what we wanted and pointed out various chairs that fit our needs. There was another 60 plus recliners downstairs! No sales pressure and let us take as much time that we needed to pick out the best recliner for us. The chair was delivered the very next week and they even picked up our old broken one. Delivery and disposal of the old one was completely free!! We will definitely be back if we ever need any other furniture or bedding. Nice to see such great customer service from a family owned business.

From the owner: McMahon's Furniture provides furniture sales, bedroom furniture, dining room furniture, flooring,…read moreand living room furniture to the Luxemburg, WI area.

Needed a new mattress to replace the one I had previously purchased at a furniture store and…read moredecided to go to a store that only sold mattresses. So very glad I did. Val my sales associate was amazing. She took the time to show me different brands and types of mattresses. She was so patient while I made up my mind on the right mattress for my needs. I really apprecited friendliness and professionalism. I love my new mattress and definitely recommend this store.

Waste of time and they just looking for your money…read more Went online and found exactly what we wanted(from there own website) , but decided to go to store so we didn't have to wait for it and save $80 shipping. They didn't have what we wanted so I said I want something in the same price. The manager kept trying to sell us things that were over the price that I told him., how hard is it to listen to customer when they tell you not to go over a price. The store prices are higher than their online price so make sure you compare or they will gladly take a few hundred more from you. Worst mattress firm customer service I have ever dealt with.