Kyle was very responsive, informed, and helpful in assisting me with my IRS tax case!read more

Used Kyle from 2017-2024 for our tax returns. Nice guy, but if your tax situation is more complex…read morethan a simple W2, look elsewhere. His returns consistently required multiple corrections due to obvious oversights. We had to review everything very carefully before filing. For basic taxes, this was manageable. The relationship ended when we needed help with a business EV tax credit issue. There were numerous details showing Kyle wasn't paying attention and was filing forms blindly without any investigation. His amendments kept getting rejected by the IRS. When I offered to give him power of attorney so he could properly investigate our specific case with the IRS, he refused, saying that wasn't part of his job. His final correspondence was offering to help write an appeal draft to the IRS without providing any details on how he would actually solve the underlying issue or do any due diligence. I'm saving the inner details as they would take too much time to explain, but after months of no progress, we hired another professional who diagnosed the root cause within days. Bottom line: Kyle doesn't do due diligence. Fine for straightforward W2 returns if you're willing to double-check his work. Not recommended for anything requiring investigation or problem-solving.​​​​​​​​​​​​​​​​ -------------- Update in response to business owner: Kyle claims several things are "misstated" but here are the facts for anyone reading: Regarding purchase structure: Form 15400 from Tesla clearly listed the business name and EIN. I sent Kyle an email explicitly stating the vehicle was purchased for the business. Kyle ignored both the form and my email. When the IRS first rejected our filing, I sent Kyle a screenshot proving I had told him it was purchased under the business name. At that point, Kyle tried to charge me an additional $500 for an amendment, claiming I had "never told him" it was for the business - despite having documentary proof that I had. Regarding "clear path to remedy": Kyle provided no actual solution. He repeatedly blamed Tesla for incorrect filing. Tesla then reviewed Kyle's tax forms and identified multiple errors KYLE had made, providing corrections. Kyle was simply deflecting his own mistakes onto Tesla. He also falsely claimed he had "the exact same problem with other clients." Regarding timeline and IRS processing: The delays were caused entirely by Kyle's errors, not IRS processing. Even after being told he made mistakes, Kyle entered my personal SSN instead of the business EIN on amendment forms. We discovered many other reporting errors after the second IRS rejection. The timeline was driven by Kyle repeatedly filing incorrect forms, not by IRS processing delays. These are facts, not misstatements.​​​​​​​​​​​​​​​​

I've been using JW for taxes since 2016 at Walmart and am well pleased with my experieces with them…read moreand Patrica she is nice, professional & helpful! :) Definetly reccomend this company over any other! Also if your a Walmart employee you get a discount w/discount coupons to give to friends & anybody can fill out a survey for a chance to win 500 dollars!

Amazing Customer service! Fast and conveniently located in Walmart! My tax preparer conversed with…read moreme and kept me entertained, I wasn't just there waiting on my taxes. She also helped me get the most out of my refund with the lowest fee possible! I always had my taxes done with family members or family friends and now that I've moved and had to do it on my own. Jackson Hewitt and my tax preparer made it so easy and painless. My tax preparer also gave me a lot of advice on things I could have been adding for years!

Chieko helped us process tax forms after our mother and father passed away. She was super…read moreknowledgeable, helpful, kind.

We're new to the Tacoma area and Chieko took amazing care of us doing our 2020 taxes. Reasonable…read morefees and great communication. We look forward to working with them for financial planning services in the future.

Excellent service from Sumeet! Was able to do everything online, completely solved my IRS issue,…read morevery happy with the service I received. She is very helpful and responds quickly.

After reading Sumeet's Yelp reviews, I had such high hopes. Unfortunately, she has trouble…read moreresponding to prospective clients. My fiancé called and left a voicemail message, which she did not respond to. He called the next day, and she answered and said that she thought she had returned all of her calls. She told him that the best way to reach her was via email. So he conferred with me about scheduling an appointment with her, and then sent her an email. Here we are four days later, and nothing. So frustrating!

I would not recommend this company. They are disorganized at best. They advertise very low fees;…read morehowever, I learned after approximately 3 weeks that they charge by the hour (including emails) for anything above the tax preparation itself, which was never disclosed to me. I never received any kind of engagement letter outlining fees, etc. After putting in a ton of time and effort to get my S-corp set up, the CPA's assistant never ran payroll because she ran into an issue with my bank but never informed me. When I learned of this, she told me that she was very busy because it was tax season and said "Sweetie, if it was that stressful to you, you could have just done it yourself". By not running payroll, they caused me to be behind in submitting a W-2 to get an employer medical insurance plan which means that I will have to pay over $700 for another month of my individual plan. Do yourself a favor and go somewhere else.

All I have to say about this place is to give them a glowing review! It is a small business which I…read morelove to support, all of the staff are great and SO friendly! Kami is awesome. She is funny, very skilled, and I was able to get in right away! We gabbed away while she efficiently filed my return and I was out the door with no waiting!!

Sarah and her staff are awesome. I had someone make some mistakes on my taxes the year prior and…read moreSarah found multiple errors, fixed them, and did a fantastic job on the current year taxes. I send everyone I can her way not only because of her expertise, but also her friendly staff. I actually enjoy going to the office because they are all so fantastic. As a business owner I have to make quarterly tax payments... They gave me preaddressed envelopes to send the payments in, BUT also send me reminder letters so I am not out of compliance. Seriously enjoy every aspect of this team I have no desire to ever leave. Lifetime customer.

From the owner: Our business specializes in tax and business accounting.read more