Great atmosphere, they did a wonderful job with the hearing test, listening to my needs.read more

Thorough, empathetic , and caring! Dr. Pack is amazing. She is extremely well versed in regards to…read moreher audiology work It is evident tgat this is no mere occupation but truly her life's Wirk. Whereas another audiologist in this area doesn't quite do proper and exacting audiology testing --she does and she keeps your records handy to for comparison regatding any changes in your hearing history. If you are pondering as to where to go--to take care of all your orca family members hearing loss --I highly suggest that you consider giving Dr.Pack a chance --she knows her trade and will get you all squared away.

Ellis McDaniel was the most amazing audiologist. He explained everything so well to my 82 year old…read moremother in ways that she could comprehend. He was kind, caring, compassionate and patient. He even listed to her "old lady stories". We could not have asked for a better experience today and walked away with exactly what she needed. There was no fee for their service and he spend almost two hours with us. I highly recommend this office for your hearing aid needs.

Super helpful staff and even though I do not have their brand of hearing aid they were happy to…read morehelp. I appreciated the employee who basically said she wanted to make sure everyone that comes to the office can hear better when they leave. I had an updated audio gram (sp) done and they could not have been more helpful and professional. When they offer a buyback program for my current hearing aids, I will most certainly give them my business.

It's not typical for me to leave reviews, good or bad, of businesses, etc. However, I feel…read moreresponsible to the people of Texarkana, TX / Texarkana, AR, and the surrounding towns to do so. You deserve to know this concerning: Better Hearing Care 5124 Summerhill Rd, Texarkana, TX 75503 When my elder mom had her hearing aids lost during a long and intensive stay in a Dallas, TX hospital and a new set was needed ASAP from this business (of which the lost set was in the cost range of FOUR-THOUSANDdollars) we contacted them for help with a replacement purchase. Seemingly, It hasn't mattered that my mother hasn't been able to hear for over a month and this company knew of this terrible scenario, but her need "fell on deaf ears" with [Better] Hearing Care of Texarkana, Texas. Please do NOT be like our family and expect that you'll be treated as a customer that matters. But do expect these to happen: *Promises of a new replacement set to be ready in 48 hours, of which is HIGHLY unlikely to occur, but rather every 2-3 days you'll be "promised" that they will be in, "Tomorrow." "Tomorrow." "Two more days." Next week." *After you are frustrated with the multitudes of promised, yet failed delivery times, and you have to endlessly shout at your elder loved one, as do family, visitors, and medical staff--you'll likely go to the business in person. You might even have a momentary lapse of otherwise normally practiced dignity when you are AGAIN told, "Next week!" Your temper could easily tilt--as you can surely imagine. *When another family member comes alongside you to also get involved, with the desire to understand the ridiculous dilemma, while also hoping to hear of a miracle occurrence of delivery from this business by way of a phone conversation with the [manager], and is told enormous lies about being cursed out with unsaid language--be ready to have to defend what is right by way of social reviews concerning the WORST customer service in Texarkana and beyond. *And as your review goes out, like this one is, be ever-so-ready for this wanna-be business to come back with replies that are sure to be the same enormous lies that have already been spewed. Trust me, you'll want to make your way to your nearest Costco located in Rockwall, TX to acquire state of the art hearing aids in a timely, professional, compassionate, and top-tier business and personal way. Oh, and for a fraction of the EXORBITANT costs you will have to pay at "Better Hearing Care" of Texarkana, Texas. Please, go get super quality hearing aids at an amazing price from Costco--where my dad gets his. You are so very welcome. RUN!! Run far away from this place.

Well, not good. Paid for hearing aids. Didn't work for me. I returned them in less than 2…read moreweeks. Shay was not happy. Walked out, i followed her abd she said " You can leave now"! Two months later. I am still waiting for a refund $3600. This after her writing my address down wrong. The second was she had mailed in in a ups drop box on Saturday, so I didn't get that one. Then she gave me a tracking number for usps. The tracking number did show up but after 2 days usps stated. No payment. No package. Still waiting for the courtesy of a call

Very caring and helpful in all aspects. Will be available when you need help all the time. Best…read morethat I have ever had.

If I could give Dr. Blake Thornton 10 stars, I would!!! AWESOME Doctor! Friendly staff! Very…read morewelcoming and great personality!!! Dr. Blake Thornton was absolutely outstanding and went above & beyond to take of my ear problems! Took great time and ask questions to make sure everything else was okay while I was there. Go see him if you have any ears, nose, or throat problems!!!! Also, great sense of humor! Will deff be back for future reference!!! (:

From the owner: The Ear, Nose & Throat Center provides specialized care in Otolaryngology - Head & Neck Surgery,…read moreAudiology and hearing aids, and maintain a full-service Allergy testing and treatment clinic. We provide care to patients of all ages, both children and adults.

very disappointed. found them on Google when looking for hear aid repair in E Texas. Web page says…read morethey are open at Longview location on Fridays 9 to 5 so we went over to see about getting some hearing aids repaired and they were closed. door read open Monday to Thursday. website also claims that they repair and age or brand of hearing aid. when we went in to inquire about getting hearing aids repaired they said that they don't service that brand. very misleading!! also left them a message thru website for them to contact us regarding hear aid repair and they have not responded. very disappointed!!

Had a quick check in with the Doctor yesterday to clean my hearing aids and review my first 6…read moremonths with them. Easy access, was actually seen at the appointment time, unlike many of my other Dr's, and was very satisfied with my visit.

If you want the best service on hearing aids Gilliam Hearing is the place to go. When you purchase…read moreyou hearing aids, they schedule several appointments at no charge to fine tune you're hearing to your personal needs. They are very professional and have a vast knowledge of setting your hearing aids to just right. That is why they have been voted the best for hearing aids in Texarkana for many years in a row.

I hope to update this review with more glowing words but:…read more 1. They are truly the best priced. I do not live in Texarkana and I found it worth going there from out of state! 2. They have great options and make you feel important and engaged. 3. The service and followup is exemplary and exceptional. (Kudos to Justin.) 4. I would recommend them to anyone with hearing loss for excellent solutions and affordable costs.