I've taken both of my parents to Better Hearing care & was very satisfied. Sonia was very nice &…read morepatient. I highly recommend anyone to go see Sonia!

From the owner: At Padgett Hearing Aid Center, we are dedicated to helping you hear clearly and live confidently…read more Serving the Texarkana community for over 40 years, our experienced hearing specialists provide personalized care using advanced hearing technology. We offer comprehensive services including hearing evaluations, screenings, hearing aid fittings, repairs, cleanings, and custom hearing protection. Our friendly team takes the time to understand your unique needs and deliver solutions that fit your lifestyle and budget. Whether you're experiencing hearing loss or need routine maintenance, we're here to support your journey to better hearing every step of the way.

Great atmosphere, they did a wonderful job with the hearing test, listening to my needs.read more

Thorough, empathetic , and caring! Dr. Pack is amazing. She is extremely well versed in regards to…read moreher audiology work It is evident tgat this is no mere occupation but truly her life's Wirk. Whereas another audiologist in this area doesn't quite do proper and exacting audiology testing --she does and she keeps your records handy to for comparison regatding any changes in your hearing history. If you are pondering as to where to go--to take care of all your orca family members hearing loss --I highly suggest that you consider giving Dr.Pack a chance --she knows her trade and will get you all squared away.

It's not typical for me to leave reviews, good or bad, of businesses, etc. However, I feel…read moreresponsible to the people of Texarkana, TX / Texarkana, AR, and the surrounding towns to do so. You deserve to know this concerning: Better Hearing Care 5124 Summerhill Rd, Texarkana, TX 75503 When my elder mom had her hearing aids lost during a long and intensive stay in a Dallas, TX hospital and a new set was needed ASAP from this business (of which the lost set was in the cost range of FOUR-THOUSANDdollars) we contacted them for help with a replacement purchase. Seemingly, It hasn't mattered that my mother hasn't been able to hear for over a month and this company knew of this terrible scenario, but her need "fell on deaf ears" with [Better] Hearing Care of Texarkana, Texas. Please do NOT be like our family and expect that you'll be treated as a customer that matters. But do expect these to happen: *Promises of a new replacement set to be ready in 48 hours, of which is HIGHLY unlikely to occur, but rather every 2-3 days you'll be "promised" that they will be in, "Tomorrow." "Tomorrow." "Two more days." Next week." *After you are frustrated with the multitudes of promised, yet failed delivery times, and you have to endlessly shout at your elder loved one, as do family, visitors, and medical staff--you'll likely go to the business in person. You might even have a momentary lapse of otherwise normally practiced dignity when you are AGAIN told, "Next week!" Your temper could easily tilt--as you can surely imagine. *When another family member comes alongside you to also get involved, with the desire to understand the ridiculous dilemma, while also hoping to hear of a miracle occurrence of delivery from this business by way of a phone conversation with the [manager], and is told enormous lies about being cursed out with unsaid language--be ready to have to defend what is right by way of social reviews concerning the WORST customer service in Texarkana and beyond. *And as your review goes out, like this one is, be ever-so-ready for this wanna-be business to come back with replies that are sure to be the same enormous lies that have already been spewed. Trust me, you'll want to make your way to your nearest Costco located in Rockwall, TX to acquire state of the art hearing aids in a timely, professional, compassionate, and top-tier business and personal way. Oh, and for a fraction of the EXORBITANT costs you will have to pay at "Better Hearing Care" of Texarkana, Texas. Please, go get super quality hearing aids at an amazing price from Costco--where my dad gets his. You are so very welcome. RUN!! Run far away from this place.

Ellis McDaniel was the most amazing audiologist. He explained everything so well to my 82 year old…read moremother in ways that she could comprehend. He was kind, caring, compassionate and patient. He even listed to her "old lady stories". We could not have asked for a better experience today and walked away with exactly what she needed. There was no fee for their service and he spend almost two hours with us. I highly recommend this office for your hearing aid needs.

Super helpful staff and even though I do not have their brand of hearing aid they were happy to…read morehelp. I appreciated the employee who basically said she wanted to make sure everyone that comes to the office can hear better when they leave. I had an updated audio gram (sp) done and they could not have been more helpful and professional. When they offer a buyback program for my current hearing aids, I will most certainly give them my business.

Dr.Paul Whitt RUDE most non caring person I have ever met. They run people thru like a cattle barn,…read moreI have never experiencied such an uncaring envioroment, he did not want to listen, did not speak to my husband and I and he was in and out of the so called room which was dirty and looked like something out of the '80s. I was very uncomfortable from the miniute he walked in. I had an xray which he never talked about with me except said you might??? have still have some infection, I had told him I had been to my PCP which he quipped well that is probably why you are still sick.......really. I had just been on 10 days of antibiotic and gotten a kenalog shot. I tried to explain this and he would just but in and say well we need to do this procedure to look into your nose, whis by the way we got pre authorized right in the office never heard of that happening took five min. , then his assistant brought in the equipment and he picked it up put it in the front of my nasal passage for maybe a second said I don't see any polups?? It was redicoulous the whole place. I filed a grievence with the office and with my insurance about his rude, non caring, arrogant facade, doing services without even consulting with me about them .......the last thing was, I am giving you an antibiotic Cipro for 30 DAYS? I googled it and I am 70 years old and you don't give that to people over 60, it is dangerous, and a nose spray. I started talking about just having had 10 days of antibiotic but he did not want to listen and looked at me and said I WILL SEE YOU IN 30 DAYS AND WALKED OUT ON ME. Do yourself a favor in my opinion only don't waste your time.

They offer good care albeit their audiology testing didn't seem to fully touch on all facets. Not…read morebeing obtuse. It's just that I've had somewhat more thorough testing previously elsewhere. Dr. Hutchinson's bedside Manner is bar none, and his knowledge is excellent. I ended up opting to have a septoplasty for my deviated septum and I'm so glad that I did! Everything went smoothly and the results speak for themselves in terms of improved breathing g F or me. The ladies in all facets of their offices are top notch, and truly helpful.